My wife and I have booked through Hays for several years now. The staff are always friendly and very helpful and knowledgable. We never feel rushed or pressured and have always had an enjoyable holida... See more
Company replied
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The service I received from Clair was excellent. After passing on my request, it was all booked and deposit paid within 20mins. We always book with our local Hays travel, have done for over 30 years... See more
Company replied
We were looking in travel agents for deals and hays travel was by far the best priced deals we dealt with Claire and Gary who were both fabulous they went above and beyond really nice people so friend... See more
Company replied
We enquired via P and O customer services for a cruise price. Hayes kindly matched this price, it makes such a difference having a travel agent to handle the booking for us, takes all the stress awa... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Cross Street, SY11 2NG, Oswestry, United Kingdom
- 01691 655654
5.0
Excellent
929 reviews
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Reply from Hays Travel - Oswestry
Hi
We are so glad to hear that everything is going well for you. Thank you for your wonderful feedback and support!
Kind Regards
Hays Travel
Reply from Hays Travel - Oswestry
Hi,
We're so glad to hear about your positive experience! We truly appreciate you taking the time to share your feedback with us.
Kind Regards
Hays Travel
absolutely amazing very helpful…
absolutely amazing very helpful considering its my first time booking a holiday
July 10, 2026
Reply from Hays Travel - Oswestry
Hi :-)
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you found our service amazing and helpful, especially for your first time booking a holiday. We appreciate your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Oswestry
Hello
We're so pleased to hear that your booking experience was quick and simple! Thank you for sharing your positive feedback with us. We truly appreciate it. See you Soon.
Kind Regards
Hays Travel
Great Service as Always
As always, the service was professional, efficient, friendly and trouble free. Claire was very knowledgeable about our destination and the services available at the resort.
July 5, 2026
Reply from Hays Travel - Oswestry
Hello
Thank you for your wonderful feedback! We are so pleased to hear that your experience was professional, efficient, and trouble-free. We'll be sure to pass on your kind words.
Kind Regards
Hays Travel
Always a pleasure to book at local hays…
Always a pleasure to book at local hays travel Oswestry! First class treatment from Gary the manager
June 27, 2026
Reply from Hays Travel - Oswestry
Hello,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive first-class treatment and enjoy booking with us. See you Soon
Kind Regards
Claire
Reply from Hays Travel - Oswestry
Hi
Thank you for taking the time to share your positive feedback. We are delighted to hear that you found our service brilliant and very helpful!
Kind Regards
Hays Travel
Gary was fantastic he searched for…
Gary was fantastic he searched for hours trying to get us a nice holiday, he was professional and friendly
July 2, 2026
Reply from Hays Travel - Oswestry
Hi,
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such professional and friendly service while helping you find your perfect holiday.
Kind Regards
Hays Travel
Always helpful
My wife and I have booked through Hays for several years now. The staff are always friendly and very helpful and knowledgable. We never feel rushed or pressured and have always had an enjoyable holiday.
June 23, 2026
Reply from Hays Travel - Oswestry
Hello
We are so delighted to hear that you and your wife consistently have such positive experiences with us. It's wonderful to know our staff are friendly, helpful, and knowledgeable, making your holiday planning enjoyable and stress-free every time.
Kind Regards
Hays Travel
We were looking in travel agents for…
We were looking in travel agents for deals and hays travel was by far the best priced deals we dealt with Claire and Gary who were both fabulous they went above and beyond really nice people so friendly will be definitely using them again thank you Claire and Gary
June 30, 2026
Reply from Hays Travel - Oswestry
Hello
Thank you for your wonderful feedback! We are so pleased to hear that you found great deals and had such a positive experience with our team. We look forward to helping you again soon!
Kind Regards
Hays Travel
Reply from Hays Travel - Oswestry
Diana,
We're truly glad to hear you had such a positive experience with our service. Your kind words mean a lot to us!
Kind Regards
Claire
Great Service
Gary was very helpful and knowledgeable, making it easy and straightforward to book our holiday.
June 30, 2026
Reply from Hays Travel - Oswestry
Michael,
We're so pleased to hear that Gary made booking your holiday easy and straightforward. Thank you for your kind words & for booking with us! See you soon.
Kind Regards
Claire
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Currency exchange rates very competitive.
June 26, 2026
Reply from Hays Travel - Oswestry
Stephen Jervis,
We're so happy you found our staff helpful and our rates competitive! Thank you for your kind words and for booking with us! See you soon.
Kind Regards
Claire
The manager listened to what we wanted…
The manager listened to what we wanted and helped enormously for us to achieve this. Very friendly and informative. Thank you
June 18, 2026
Reply from Hays Travel - Oswestry
Carol,
We are so pleased our team could help you achieve your goals. Thank you for your kind words!
Kind Regards
Hays Travel
Usual friendly helpful staff.
Usual friendly helpful staff.
Claire went out of her way to explain and negotiate fair price.
Would recommend this travel agent.
June 24, 2026
Reply from Hays Travel - Oswestry
Hi,
We are so glad our team provided excellent service. We appreciate your kind words and recommendation!
Kind Regards
Hays Travel
Staff are very helpful and informative.
June 19, 2026
Reply from Hays Travel - Oswestry
Jayne,
We are so glad to hear this! Thank you for your kind words.
Kind Regards
Claire
So happy with your help
June 14, 2026
Reply from Hays Travel - Oswestry
Hi ,
We are so happy to hear that we could be of assistance. Thank you for your wonderful feedback.
Kind Regards
Hays Travel
Mel was very helpful and made the…
Mel was very helpful and made the booking process very easy
June 7, 2026
Reply from Hays Travel - Oswestry
Hi,
We're glad we made booking easy. Thank you!
Kind Regards
Hays Travel
Excellent service always
Excellent service always, Gary always goes the extra mile ensuring a seamless holiday experience. This is why we always book our holidays with Hays Travel Oswestry
June 6, 2026
Reply from Hays Travel - Oswestry
Barbara,
Thank you for your wonderful review! We are so pleased to hear about your continued positive experiences with us. We appreciate your loyalty.
Kind Regards
Hays Travel
The service I received from Clair was…
The service I received from Clair was excellent. After passing on my request, it was all booked and deposit paid within 20mins. We always book with our local Hays travel, have done for over 30 years, even when they were on Teletext.
They are reliable, helpful, competitive for value,and always very pleasant. What more can you ask for, well done Hays.
Lynn and Jack Oliver
June 13, 2026
Reply from Hays Travel - Oswestry
Hi There,
Thank you very much for this great feedback and for always booking your holidays with us :-)
We are always here to help!
Kind Regards,
Hays Travel Oswestry
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