Hays travel is the lighthouse in the sky of travel agents. Very well informed and helpful. Have been booking with them for many years and had superb holiday booking experiences. with a great sense o... See more
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Two visits to Hays Oswestry were again in order to book & then pay the balance off in their new shop ,just across the road from the old place, & very nice it is too! as usual the whole team were brill... See more
Company replied
Elis was patient with our requests for information and changing parameters. He carefully explained options and provided some useful experiences he had had to help us with our choice . A good price,... See more
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As usual the staff in the Oswestry branch came up trumps with another booking for us. Mel Arnold was our agent today and she was very helpful guiding us to booking a cruise in October. But to be hones... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Cross Street, SY11 2NG, Oswestry, United Kingdom
- 01691 655654
5.0
Excellent
976 reviews
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Good service
Good service, best staff, took a little longer than I was expecting. However I would still recommend to sort my holiday out.
December 5, 2025
Reply from Hays Travel - Oswestry
Hi Steve,
Thanks for booking with us again and your kind review. Glad we sorted out your seats in the end. Really pleased you are happy with our service.
Kind regards
Cathy
Returning customer
Over a number of years l have used Hays Travel in Oswestry to book both short breaks and longer holidays . Gary is always helpful and takes the time to find accommodation ,flights and everything required for a good holiday - we have been customers of Hays travel for many years and would not go anywhere else .
November 22, 2025
Reply from Hays Travel - Oswestry
Hi There
Thank you for this great feedback and for booking your holidays with us :-)
Many Thanks
Elis
Booked Travel insurance
Booked Travel insurance. Helpful guidance was offered and Hays staff are efficient, friendly and supportive.
November 22, 2025
Reply from Hays Travel - Oswestry
Hi There
Thank you so much for this great feedback , always happy to help
Thanks again
Gary
staff really helpful and friendly
November 30, 2025
Reply from Hays Travel - Oswestry
Hi There
Thank you so much for this great feedback , always happy to help
Thanks again
Gary
Gary and Ellis were really helpful with…
Gary and Ellis were really helpful with some
great advice when we were booking our holiday.
Much appreciated
November 30, 2025
Reply from Hays Travel - Oswestry
HI There
Thanks for taking the time to leave this feed back - We are always happy to help
Thanks again
Gary
Everyone always very helpful
November 30, 2025
Reply from Hays Travel - Oswestry
Hello
Thanks for the great feedback - Always nice to hear from our regular customers
See you soon
Gary
Excellent customer service
Excellent customer service, nothing too much trouble, went the extra mile.
November 26, 2025
Reply from Hays Travel - Oswestry
Hi There
Thanks so much for taking the time to leave this positive feedback and also for booking your holidays with us - They look amazing :-)
Thanks
Gary
Mel was excellent
Mel was excellent, and gave us lots of options to find something that suited us.
November 18, 2025
Reply from Hays Travel - Oswestry
Hi There
Thank you for your kind review and for booking your holiday with us.
We are always happy to help.
Many Thanks
Elis
Absolutely top-notch
Absolutely top-notch, service, friendly, reliable and trustworthy wouldn’t go anywhere else
November 22, 2025
Reply from Hays Travel - Oswestry
Thank you so much for your kind review and booking with us again Steve. We are always here to help you.
See you soon
Claire
Friendly efficient helped book flights…
Friendly efficient helped book flights car parking and insurance.
November 22, 2025
Reply from Hays Travel - Oswestry
Thank you very much for your kind review and for booking with us.
We are always here to help you.
See you Soon
Many Thanks
Claire
Lovely agent who was thorough.
November 22, 2025
Reply from Hays Travel - Oswestry
Hi There
Thank you for your kind review and for booking your holiday with us.
Many Thanks
Elis
We saw a post on Hays Oswestry Facebook…
We saw a post on Hays Oswestry Facebook page. After dropping them a message Mel came back to me with all the information. She asked if l would like a call from her and we went ahead and booked with her. The service and information provided was great. Would highly recommend booking with Hays.
November 11, 2025
Reply from Hays Travel - Oswestry
Hi There
Thanks so much for this great feed back and for booking your holiday with us
Thanks again
Gary
Great service!
Great service!
We have booked a family trip to Sri Lanka in December .We made lots of changes to times,accommodation and flights and Cathy in Hays Oswestry was so patient and helpful.
Finally booked yesterday!
November 16, 2025
Reply from Hays Travel - Oswestry
Hi There
Thanks so much for this great feedback and for booking another family break with us
Thanks again
Gary
Reply from Hays Travel - Oswestry
Hi There
Thanks so much for this amazing feedback
Thanks again
Gary
Reply from Hays Travel - Oswestry
Thank you very much for your kind review and for booking with us.
We are always on hand to help you.
See you again soon.
Many Thanks
Claire
Reply from Hays Travel - Oswestry
Hi There
Thank you for your kind review and for booking your holiday with us.
Many Thanks
Elis
Brilliant experience
Brilliant experience, we were shown lots of options to help us book our perfect holiday!
November 2, 2025
Reply from Hays Travel - Oswestry
Thank you Jessica for your kind review and for booking with us at Hays Travel Oswestry.
Kind regards
Mel
The staff in hays travel Oswestry are…
The staff in hays travel Oswestry are fantastic, very friendly and their knowledge of places that they think we would like is spot on. My experience with 1 holiday wasn't as pleasant as I thought it was going to be In 2024(Gary advised me and took me though the steps) and this was resolved very quickly. I will always use hays Oswestry for holidays, travel insurance and travel money. I have already booked our next holiday.
November 1, 2025
Reply from Hays Travel - Oswestry
Hi There
Thanks for this great feedback , always happy to help :-)
See you soon
Gary
Another Holiday
Claire was fantastic again. She phoned and booked our trip to Scilly. All we had to do is pay the deposit.
November 5, 2025
Reply from Hays Travel - Oswestry
Hi There
Thanks for the great feedback and for booking your holidays with us
Thanks
Gary
Reply from Hays Travel - Oswestry
Hi There
Thanks for the great feedback, and for booking your holidays with us
Thanks
Gary
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