We have been given good deals by Hayes with Assistance from Paul. He is always willing to give advice anytime and we know we can rely on him in regards vital information about our chosen holiday. Th... See more
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Have booked 4 holidays with Paul now ,he's really helpful and efficient .if your looking at holidays just send him a screenshot of quote and he will more than likely beat it . Atol certificates and c... See more
Paul was able to give us the best price for our holiday. He came back to us quickly with the quote and booking was really easy over the phone. We've been able to add requests easily and communication... See more
Paul was brilliant from the start. Super quick and helpful at sorting out my holiday for me. He’s a lovely guy and always on hand for any questions regarding the holiday. Would recommend to anyone an... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant - Paul Heath, B31, Birmingham, United Kingdom
- 1216679663
4.9
Excellent
131 reviews
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Paul was very polite and helpful and…
Paul was very polite and helpful and explained everything from the start to finish of booking my holiday
January 7, 2025
Great experience with Paul.
Paul was brilliant and explained the booking process to us and payment options. He was also able to answer any questions asked. He was polite and friendly. It was our first experience with Hays and we'll definitely book with Paul again.
January 6, 2025
Paul was very perfessional went through…
Paul was very perfessional went through everything before I booked can't wait to book again with him.
December 30, 2024
Very helpful
Very helpful, went out of his way to find best deal for us and quick response
December 4, 2024
Paul Heath is excellent
Paul Heath is excellent, friendly and very professional. Just booked via Paul two holidays. Nothing too much trouble for him. Fantastic customer service. Highly recommended.
December 3, 2024
Paul does it again
Paul does it again! Excellent service, quick and simple and all booked with ease! Can’t recommend him enough!!!
November 30, 2024
Great service every time …
Have booked 4 holidays with Paul now ,he's really helpful and efficient .if your looking at holidays just send him a screenshot of quote and he will more than likely beat it .
Atol certificates and confirmation sent immediately and all payments are paid securely though a link .
November 16, 2024
1st Class Service
Excellent customer service received from Paul, Always friendly & helpful. Highly recommend this business. Thanks Paul
November 15, 2024
VERY HAPPY
Paul was very helpful and friendly, my booking experience was really easy and all my questions were answered, I will be booking all my holidays now with Paul and can’t recommend him enough
November 7, 2024
Fantastic travel agent
Always use Paul Heath at hays travel for booking our holidays. He is a star and always finds us the best deals
Highly recommended
November 2, 2024
5* service
5* service
Absolutely brilliant service from Paul, we brought him an already great deal and I was sceptical that he would be able to compete with it, but to my surprise he did! He went above and beyond to look at all the options we had, and explained in detail what different options would entail.
I can’t recommend him enough, very friendly and gave honest advise, thanks Paul for such a great booking experience.
October 24, 2024
Again Paul excelled himself
Again Paul excelled himself. Gave him a rough idea of what I wanted to book. A safari in 2026 and he delivered. He’s a pleasure to use and I highly recommend his expertise and service. We’ve got a great safari tour and flights from Heathrow direct. A great asset to Hay’s travel
October 23, 2024
Booked what we wanted where we wanted…
Booked what we wanted where we wanted at a price that was far better than other options...
October 8, 2024
Paul made Our Booking so easy
Paul made our booking so easy. He contacted us when he said he would and was extremely knowledgeable about the bookings. He booked everything and followed up with allocated seats.
September 22, 2024
Paul was excellent and helped me with…
Paul was excellent and helped me with my holiday choices. Very polite, professional and patient.
September 17, 2024
Got a great trip planned to Chicago and…
Got a great trip planned to Chicago and Mexico. Paul found some great hotels in each location at a great price. Thanks for all your help Paul, can’t wait for my holiday now!
September 17, 2024
Would recommend to friends and family.
Very patient and accommodating, and listened to our needs to help us choose the best accommodation etc on our Cruise.
Would recommend to any other friends and family.
September 10, 2024
Wonderful Travel Consultant
We have booked before with Paul Heath and he is always wonderful to deal with. Always very polite and friendly. Can't fault him at all as he always gets us the best deal going.Wouldn't book with anyone else
September 9, 2024
Paul is wonderful
Paul is wonderful, he remembered me from a previous booking and knew exactly what I needed , he's knowledgeable and informative with great advice, the whole process is a joy , will definitely be contacting Paul for my next holiday 😀
August 31, 2024
Booking made easy
Paul is always very accommodating by helping to find something to meet my requirements and making the booking process very easy
September 6, 2024
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