We have been given good deals by Hayes with Assistance from Paul. He is always willing to give advice anytime and we know we can rely on him in regards vital information about our chosen holiday. Th... See more
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Have booked 4 holidays with Paul now ,he's really helpful and efficient .if your looking at holidays just send him a screenshot of quote and he will more than likely beat it . Atol certificates and c... See more
Paul was able to give us the best price for our holiday. He came back to us quickly with the quote and booking was really easy over the phone. We've been able to add requests easily and communication... See more
Paul was brilliant from the start. Super quick and helpful at sorting out my holiday for me. He’s a lovely guy and always on hand for any questions regarding the holiday. Would recommend to anyone an... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant - Paul Heath, B31, Birmingham, United Kingdom
- 1216679663
4.9
Excellent
131 reviews
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Paul has been very helpful and helped…
Paul has been very helpful and helped us with our holiday. Excellent customer service! Highly recommend!
October 29, 2023
Unprompted review
Paul was very helpful
October 28, 2023
Paul gave me a knowledgable insight…
Paul gave me a knowledgable insight into the cruise , great custermer service , which concluded with a easy booking process
October 20, 2023
Great experience again
Have used hays travel a lot now and had a great experience every time.paul who booked the holiday,got us a great price and even managed to give is a discount as well.will definitely use again.
October 20, 2023
Excellent service
Paul went above and beyond to help u find the correct holiday. He was so helpful
October 20, 2023
Convert!
Firstly I should say that I haven’t used a travel agent for many years. However I can’t thank Paul enough, as it was so nice to not have to sit looking through websites for hours finding the perfect holiday, Paul did it all, and he saved us some money too!
Thanks Paul!
August 31, 2023
Great experience!
Paul was very efficient, knowledgeable and helpful.
The booking process was simple, will definitely re-book with Paul in the future!
August 27, 2023
Paul was efficient and gave a great service
Paul was good, rang back when said he would after finding out an answer from P&O. Was knoweldgable and gave a great service.
August 15, 2023
Paul is great to deal with…
Paul is great to deal with very helpful and has real life experience of lots of resorts and hotels!
August 2, 2023
Best travel consultant in the area!
Paul is always really helpful even with very little information 😅
I give Paul dates and how many people and the rest is down to him!
We've never had a bad experience.
Thanks Paul!
August 2, 2023
Fantastic service.
From the very first interaction, Paul (Heath) at Hays Travel, has been attentive, responsive, helpful and professional.
Paul, even interrupted his own holiday to deal with our (many) questions.
Extremely happy with the service we’ve received. Thank you Paul 🙏
July 20, 2023
Amazing service
I have booked two holidays with Paul now, he is very thorough, and has sorted everything out for us. I would definitely recommend booking through Paul. Thanks again.
July 17, 2023
Booking with Paul
Booking with Paul
Paul was very efficient and helpful and was able to answer all our questions
I would definitely book with him again excellent customer service
July 12, 2023
Perfect …
Everything was perfect the hotel was lovely the location was ideal it was a great holiday
July 7, 2023
Excellent Service from Paul!
I found Pauls Facebook page for Hays Travel and got in touch to see if he could help and advise on a trip to Greece. Complete confidence and great service from Paul. Was very helpful in finding our holiday package, giving him the criteria of what we were looking for and finding us the perfect deal! I cannot recommend this person enough! Great customer experience, will definitely be booking with him again!!!
July 5, 2023
Unprompted review
Paul was very patient and catered to…
Paul was very patient and catered to our needs ensuring we found the best deal
June 26, 2023
Paul ticked all the boxes with…
Paul ticked all the boxes with personalisation, Integrity, matched our expectations, spent time and Effort, and delivered a great customer experience.
June 8, 2023
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