Lovely helpful and friendly team at the Plympton branch. Found us the hoilday we wanted all within our budget. Very easy booking process and clear pricing. The lady who helped us was extremely knowled... See more
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Booked our holiday in the Plympton Branch which we have used previously and the Staff are always amazingly helpful. All paperwork done in about 15-mins and given copies of all documentation Super... See more
Company replied
Absolutely fabulous customer service. The 3rd holiday we have booked through hays Plympton, in last 8 months and they are always great. Friendly, go out of their way to get the holiday we want an... See more
Company replied
It was a sunday afternoon, just thought we would have a look at holidays, came out with February 27sun & a cruise, so so helpful, didn't rush us even though we were up to closing time.always book th... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
The Ridgeway, PL7 2ZN, Plympton, United Kingdom
- 01752927673
4.9
Excellent
643 reviews
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Bethany was very helpful and did all…
Bethany was very helpful and did all she could to find something we liked as our first choice wasn’t available.
December 19, 2025
Reply from Hays Travel - Plympton
Thank you for your lovely review
Very helpful, friendly & knowledgeable
Bethany was so kind & helpful and ensured we choose the best deal for our needs, ie all our tick boxes within our budget.
December 12, 2025
Reply from Hays Travel - Plympton
Thank you for the lovely comments :)
Listens to customers needs
Helpful, professional, great customer service friendly staff.
November 9, 2025
Reply from Hays Travel - Plympton
Thank you for your lovely review :)
I’ve been looking at a Holiday for a…
I’ve been looking at a Holiday for a few weeks and the girls have been informative and very supportive to exactly what I wanted.
With finally booking with Atlanta
December 12, 2025
Reply from Hays Travel - Plympton
Thank you so much for your kind feedback. We hope you have a lovely holiday!
Booking our first ever cruise
We were given all the relevant information to look at prior to booking our holiday. Kelly, the Hayes rep at the Plymton branch dealt with us and she was brilliant. Very helpful and knowledgeable.
December 2, 2025
Reply from Hays Travel - Plympton
thank you for the lovely feedback
The lady was very pleasant
The lady was very pleasant. Seemed to know whats what.
Relaxed atmosphere. A good deal.
December 9, 2025
Reply from Hays Travel - Plympton
Thank you for the lovely review
Convenient location in Plympton
Convenient location in Plympton, good for parking and you offer extensive opening hours 7 days a week
November 30, 2025
Reply from Hays Travel - Plympton
Thank you for the review
Reply from Hays Travel - Plympton
Thank you for the lovely review
Super helpful and knowledgeable and…
Super helpful and knowledgeable and went through lots of options, which was time consuming, we appreciated the thoroughness, it was great, now looking forward to an excellent holiday, thank you. Plympton Hayes, Plymouth.
November 30, 2025
Reply from Hays Travel - Plympton
Thank you for the lovely review
Always happy to help ,nothing is too much trouble. …
The booking is always very good service and excellent customer service by all your staff, Jo Happyand Bethany especially.
November 25, 2025
Reply from Hays Travel - Plympton
Thank you for your lovely review
Reply from Hays Travel - Plympton
Thanks so much for the lovely feedback :)
Pleasurable booking
Booking this holiday was made a pleasure by our consultant Jo.
She was friendly,knowledgeable and very helpful throughout. I would come back again
November 14, 2025
Reply from Hays Travel - Plympton
Thank you for the lovely review
Great service
The staff were very friendly and knowledgeable, I was made to feel welcome as soon as I walked through the door. Nothing was to much trouble
November 1, 2025
Reply from Hays Travel - Plympton
Thank you for the lovely review
Very knowledgeable and didn’t feel…
Very knowledgeable and didn’t feel rushed into making booking. An enjoyable experience.
November 8, 2025
Reply from Hays Travel - Plympton
Thank you so much for such a lovely review :)
The young lady that we spoke to was …
The young lady that we spoke to was Atlanta very knowledgeable and helpful, a lovely lady
October 28, 2025
Reply from Hays Travel - Plympton
Thank you so much for your kind feedback. It was lovely to meet you both, and Ivy of course! - Atlanta
The booking process was great
The booking process was great, Beth was superb and answered all our questions with real enthusiasm and expertise!
She made a daunting process very easy, and quite enjoyable, a credit to your company and will definitely book through her again.
November 2, 2025
Reply from Hays Travel - Plympton
Thank you for your kind feedback. We hope you have a lovely holiday!
Lovely service
We spoke to Morgan about booking our holiday. She was very friendly and helpful. The whole process was really simple and straightforward. She emailed all the documents through and explained everything we needed to know. Very impressed with the service.
October 31, 2025
Reply from Hays Travel - Plympton
Thank you for your lovely review
everything went as expected ,all good…
everything went as expected ,all good as was my previous dealings with this company
October 31, 2025
Reply from Hays Travel - Plympton
Thank you for your lovely review
Great customer service
We always get a great customer service at Hays in Plympton. All the staff are very helpful, polite and friendly.
October 24, 2025
Reply from Hays Travel - Plympton
Thank you for the lovely review
Reply from Hays Travel - Plympton
Thank you for the lovely comments.
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