We had been affected by the NATS crisis and had our holiday cancelled by Jet2 on 8/9/26 and we walked into Hays Travel the next morning, feeling utterly devastated and the lady who helped us went abov... See more
Company replied
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We had been affected by the NATS crisis and had our holiday cancelled by Jet2 on 8/9/26 and we walked into Hays Travel the next morning, feeling utterly devastated and the lady who helped us went abov... See more
Company replied
We were very pleased with our holiday to Turkey booking. The staff are very knowledgeable about the holidays and providing general information and we feel confident that all will go to plan rather t... See more
Company replied
We always use Hays Tavel Plymstock. The ladies in there are wounderful. They are friendly and welcoming and are very patient with us when we go in to book our holidays. I'm an amputee, and wheelchai... See more
Company replied
From start to finish no hard sell tactics just a can do attitude at a pace to enable you the choice to book a fantastic Holiday. Staff well informed, professional and a credit to your company. Booking... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 35 The Broadway Shopping Centre, PL9 7AF, Plymstock, United Kingdom
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Your company matched another company’s price.
And the representative were very helpful

Reply from Hays Travel - Plymstock
Always had good experiences using Hayes in Plymstock. Staff very helpful and welcoming.

Reply from Hays Travel - Plymstock
Easy to follow information & advice by Felicity

Reply from Hays Travel - Plymstock
Interested, pleasant staff who seemed to have good knowledge and who wanted to make a holiday work for us

Reply from Hays Travel - Plymstock
Very efficient, got all the info we needed, was happy to answer follow up questions to enable us to make a decision.
Even secured us a better deal than our original thoughts

Reply from Hays Travel - Plymstock
The lady who helped us was lovely. She seemed to have a good knowledge of the area we wanted to go to and helped us find the best deal. We will no doubt be back to book more holidays!

Reply from Hays Travel - Plymstock
Felicity was very helpful and courteous throughout the whole process. She made sure that we had all the information that we needed and answered all of our questions.

Reply from Hays Travel - Plymstock
Booking our first Cruise was made easier with the help of The Branch Manager who had taken the same cruise the previous year. Explanation of procedures and experiences were explained perfectly.

Reply from Hays Travel - Plymstock

Reply from Hays Travel - Plymstock
My experience with Hays Travel was very good. The young lady I spoke to was very helpful and very pleasant to speak to

Reply from Hays Travel - Plymstock

Reply from Hays Travel - Plymstock
Lauren made booking easy.
She also raised our awareness as to the need for requesting assistance due to my husband’s health condition.

Reply from Hays Travel - Plymstock
Was a great visit the staff were friendly and accommodating.

Reply from Hays Travel - Plymstock

Reply from Hays Travel - Plymstock
Contacted Hayes Travel through Facebook and I was out in touch with Elisha! She was so lovely, very knowledgeable and helped me book my holiday next September with ease

Reply from Hays Travel - Plymstock
Listened to requirements pricing area star rating etc didn’t push anything onto me all in my price bracket
Even booked my seats
Clear and precise information explained everything insurance etc

Reply from Hays Travel - Plymstock
The agent was very pleasant. Got on and explained theholiday we wanted to book. All done very professionally.

Reply from Hays Travel - Plymstock
Staff polite, friendly & helpful. Had personal experience of new facilities at airport which helped with our planning. Did not explore all the options without a prompt

Reply from Hays Travel - Plymstock
We spoke to a lovely lady called Helen who helped us book our next holiday. We weren’t set on a place to go but had a few options in mind which we passed to her. We also told her the type of things that we would like to do on our holiday. She found two lovely different destinations one being in Rhodes the other being in Cyprus.
Helen explained the differences between the two and what each one had to offer, and what we could expect once we arrived. Helen also
told the holidays came with transfers to and from the airport and that this would be shared. We also looked into upgrading the rooms so it gave us the option of having a view, and what the prices for rash would be.
We eventually decided we would go to Cyprus. The pool the rooms and the facilities looks amazing. We also took the upgrade of room so that this would give us a view Helen and then showed us the times of the flights and asked about whether we would be interested in travel insurance.
We found Helen to be very friendly, helpful and knowledgeable in helping us book our next adventure.
We have now used Hays a number of times to book different types of holidays and have never been disappointed if you were looking for a company that listens to your needs and are very knowledgeable in destinations and listens to what you are after then choose Hays
Once again, I would like to thank Helen and Hays for our next holiday.

Reply from Hays Travel - Plymstock
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