Poppy was very professional, lovely, friendly and very patient with us (but then she is my niece so knows how simple I can be ;-))....She talked us through our options of hotels, flights and costs... See more
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See what reviewers are saying
Stacey, the Hays manager, kindly took time out of her annual leave to research some options for me. Although a few of the initial details did not quite work, once she returned, she proactively found s... See more
Company replied
Stacey the manager at Hays Travel Pocklington is always very welcoming. She has arranged many holidays for us. The staff are very knowledgeable and able to advise on all manner of travel. The booking... See more
Company replied
Poppy who works at the Pocklington branch was really professional & nice to talk to. We asked her about river cruises and she came up with some nice ones. We got a couple of discounts which was great... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 Market Place, YO24 2AH, Pocklington, United Kingdom
- 01759 303338
4.9
Excellent
554 reviews
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Reply from Hays Travel - Pocklington
Thank you so much for writing this lovely review! We really appreciate it and hope to see you again soon!
Poppy was brilliant answered all our…
Poppy was brilliant answered all our questions and rang cruise line to get more information great service
January 25, 2025
Unprompted review
Reply from Hays Travel - Pocklington
Thank you so much for writing this lovely review! We really appreciate it and hope to see you again soon!
Reply from Hays Travel - Pocklington
Thanks you for taking the time to send us your feedback! It's really is appreciated and thank you once again for choosing Hays Travel Pocklington for your future holiday plans.
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this lovely review! I'm so glad we managed to be able to organise this for you. I hope to see you again in the future! Best wishes Helen
Friendly, efficient and helpful
Friendly, efficient and helpful staff. Booked the car parking, at the airport and printed out all the details that we needed for our holiday
January 9, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this lovely review! We hope we will see you soon in the future!
Helpful worker with patience to look at…
Helpful worker with patience to look at options a lot before choosing
January 7, 2025
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this lovely review! We hope we will see you soon in the future!
Happy.They always listen to our requirements…
They always listen to our requirements and act on them.We always leave satisfied with our booking.
January 5, 2025
Reply from Hays Travel - Pocklington
thanks you for taking the time to send us your feedback it really is appreciated and thank you once again for choosing Hays Travel Pocklington for your future holiday plans
Stacey
Since 2019 I stopped booking online as…
Since 2019 I stopped booking online as the experienced staff are always helpful and manage to get the best deal for my family and take time to get the most from our visit.
Great service at pocklington hays travel as always🙌🏻
December 31, 2024
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this lovely review! We hope we will see you soon in the future!
Easter Break
Kaleigh was very helpful and knowledgeable hen booking our Easter break to Tunisia
December 19, 2024
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave a review and we hope to see you again in the future!
As a walk in appointment we were seated…
As a walk in appointment we were seated immediately with a member of staff. She was able to show us 3 hotels that met our requirements and then swiftly went through the details required, explaining along the way. She has provided the information as well as emailing them to us. She double checked the details for accuracy, and all was completed in a short period of time.
December 29, 2024
Reply from Hays Travel - Pocklington
thanks for the feed back great to hear and really appreciated thank you for choosing Hays Travel Pocklington
Travel advisor gave excellent customer…
Travel advisor gave excellent customer service.
December 20, 2024
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave a review and we hope to see you again in the future!
Reply from Hays Travel - Pocklington
thanks for the feed back great to hear and really appreciated thank you for choosing Hays Travel Pocklington
Brilliant service and easy to understand
December 15, 2024
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave a review and we hope to see you again in the future!
Excellent service from Helen
December 8, 2024
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave a review and we hope to see you again in the future!
Great service
Great service from Kayleigh at your Pocklington branch, price matching a TUI Black Friday deal on our local High Street. She also helped me sort out extra legroom a few days later. Would definitely recommend.
November 30, 2024
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave a review and we hope to see you again in the future!
Excellent service 3rd trip we've booked…
Excellent service 3rd trip we've booked with them ,nothing too much trouble.
November 27, 2024
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave a review and we hope to see you again in the future!
The Pocklington Hays experience
The. Staff at Hays Pocklington are really great. Nothing is too much trouble, they are always friendly, knowledgeable and polite. I wouldn’t hesitate to recommend Hays Pocklington to friends and neighbours, in fact I have already done so.
November 30, 2024
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave a review and we hope to see you again in the future!
Booked holiday
Booked holiday 24th november.stacey looked after us Very efficient nothing was to Much trouble,we always book with Hayes travel pocklington.you know your going to get excellent service.
November 24, 2024
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
Excellent pleasant staff lots of…
Excellent pleasant staff lots of knowledge.very helpful in booking out break away and lots of advice given thanks Stacey at pocklington office
November 23, 2024
Unprompted review
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave a review and we hope to see you again in the future!
Wonderful and Supportive Service.
A wonderful and supportive team did everything they could to plan a holiday package for me. Helen was very helpful and sympathetic to my requirements and she made booking my holiday a completely stress free experience.
November 19, 2024
Reply from Hays Travel - Pocklington
Thank you so much for taking the time to leave this review and we hope to see you again in the future!
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