Lee was so professional and tried so many options to get the right holiday for us.Excellent Customer Service Absolutely brilliant. Unlike the experience in Hayes Travel Agency in Armagh which was te... See more
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Lee was extremely helpful and patient. Nothing was too much trouble even though our booking wasn't straight forward. I will definitely use Hays travel in the future.
Company replied
The lady who dealt with us was so professional and knowledgeable. She put us at ease and made the whole process very easy. There were only two staff members on duty due to illness and holidays which m... See more
Company replied
Karen was so helpful and did everything possible to ensure that she found us our perfect accommodation for our holiday to Majorca. After searching for us she found the perfect place and we were very h... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 Magowen West, BT62 3PG, Portadown, United Kingdom
- 02838867424
4.9
Excellent
450 reviews
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Great staff very helpful and book…
Great staff very helpful and book holidays to perfection highly recommend .I always use hayes travel very happy with the service 😀
March 27, 2026
Reply from Hays Travel - Portadown
Thankyou for the lovely feedback.
The staff were friendly and…
The staff were friendly and accomodating, very patient in circumstances that ur central computer was blocking access to our particular P&O cruise. Sharing their Weathers Originals we got it all sorted satisfactorily.
March 28, 2026
Reply from Hays Travel - Portadown
Thankyou for the review unfortunately P&O's systems were down, this was beyond our control.
Ciarna was friendly and very helpful
Ciarna was friendly and very helpful. She listened to exactly what I wanted and went on to help us book exactly that. She had excellent knowledge and guided me to choose what will hopefully be the perfect holiday
March 21, 2026
Reply from Hays Travel - Portadown
Thankyou for the lovely feedback.
Excellent advice given in store!
We were given plenty of options and great help to choose the holiday that best suited our needs.
With brilliant flight times hopefully we will have a great hotel and holiday experience!
March 26, 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Very helpful and friendly and listen to…
Very helpful and friendly and listen to customer what they want
March 25, 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
They were so helpful
They were so helpful, patient and determined to get us the right accommodation/ holiday for us.
March 15, 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
This whole process was seamless
Ciarna made this whole process effortless. I was struggling to put together the package that I required and she had it done in a few clicks of a button and a phone call. I truly appreciate excellence in customer service. She was a star.
March 15, 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Holiday arrangement without fuss.
As usual Karen knowing my requirements for a holiday, including hotel and travel arrangements, came up trumps without any fuss, a pleasant efficent helpful contact.
March 8, 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Very friendly and professional staff in…
Very friendly and professional staff in Portadown....
We had a very good experience...thank you
February 27, 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Very good service booking my holiday…
Very good service booking my holiday with karen everything was explained to me in detail will use this branch again
February 24, 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Have booked with hays lots off times…
Have booked with hays lots off times staff always very helpful and very friendly would definitely recommend
March 3, 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Very helpful and personable staff.
Very helpful and personable staff.
Thorough service, very good experience always with Hays Portadown.
We recommend highly.
February 15, 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Absolutely Amazing Service
Karen was amazing, she listen to what we wanted and found us something even better than what we had in mind and within our budget!!!
This lady is awesome and extremely knowledgeable about the countries and her job!
Thank you 😊
February 21, 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Joanne was our agent for our booking
Joanne was our agent for our booking. She was enthusiastic and professional and made us feel confident that we were in good hands. Thank you for taking your time and sortin bc our holiday for us
February 15, 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
Short break to Majorca
I rang to book a short break I'd seen advertised on fb, Karen in the Portadown branch was very helpful, she dealt with my request professionally, she gave me all the details clearly, and I had the holiday booked and paid for within 10 - 15 minutes with no hassle. It was also a great bargain! I would highly recommend Hayes Travel in Portadown based on my experience.
February 20, 2026
Reply from Hays Travel - Portadown
Thank you for your lovely feedback
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