Hays inspires confidence in arranging your holiday and Viki provides the best solution. Not just one but two contrasting holidays booked and confirmed in double quick time. Why go anywhere else!
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We knew what facilities we required, we knew our budget, and the time of day we wanted to fly, We knew where we didn't want to go, but not where we wanted to go. Miya made the whole process painless... See more
Company replied
We were extremely happy with the service we received. Our member of staff couldn't have been more helpful. Very professional, thorough and time wasn't a problem. We booked a holiday and a 2 week cruis... See more
Company replied
The team were very patient and adapted the travel arrangements as required to ensure I got the right holiday for our group of friends. They made contact regularly to check each stage. The booking pro... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
43 fishergate, PR1 2AD, Preston, United Kingdom
- 01772978098
4.9
Excellent
823 reviews
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so easy to book and very friendly staff
September 10, 2025
Reply from Hays Travel - Preston Fishergate
Hi Paul
Thankyou so much for booking your holiday instore with Miya! We are so happy you entrusted us with your Greece holiday. We cannot wait to welcome you back into branch again soon
Kind Regards
Cameron
Pleasant welcome and efficient booking…
Pleasant welcome and efficient booking but still waiting for the email details as requested. Thankyou
September 9, 2025
Reply from Hays Travel - Preston Fishergate
Hi Ann
Thankyou so much for leaving a review! We are so happy you booked your coach holiday instore! Rocco has sent an email again today with your confirmation and will pop you a call ! Thankyou once again for booking with Hays
Kind Regards
Cameron
Cameron was so helpful and polite made…
Cameron was so helpful and polite made booking so easy thank you
September 16, 2025
Reply from Hays Travel - Preston Fishergate
Hi Charlene
Thankyou so much for leaving a review for myself ! I am so happy I was able to sort your holiday out instore ! Cannot wait to hear all about your holiday and we are here instore should you need any help
Kind Regards
Cameron
Easley to do over the phone very helpful
September 10, 2025
Reply from Hays Travel - Preston Fishergate
Thankyou for this lovely review I am so happy we managed to find the perfect flight for you if you do need anything at all don't hesitate to get in contact with us :)
Rocco x
Excellent service from Cameron.
September 6, 2025
Reply from Hays Travel - Preston Fishergate
Hi Sandra
Thankyou so much for leaving your lovely review , I am so happy you came to Hays Travel Preston to book your holiday! We cannot wait to welcome you back into branch again soon
Kind Regards
Cameron
Always very friendly helpful staff…
Always very friendly helpful staff never had any issues
September 7, 2025
Reply from Hays Travel - Preston Fishergate
Hi Christopher
Thankyou so much for leaving your review for Lynsey! We pride ourselves on our service and love reading reviews to help confirm this!
We cannot wait to welcome you again into branch soon
Kind Regards
Cameron
Lynsey was very helpful when making our…
Lynsey was very helpful when making our booking HAY-5715094 and she even found a discount for which I had Lidl’s symbol on my phone which I wasn’t aware of saving us a further £65.
Will definitely book with Hays again.
August 31, 2025
Reply from Hays Travel - Preston Fishergate
Hi Margaret
Thankyou so much for leaving your review for Lynsey! We always try and find the best price for our customers and I am so happy on this occasion she did this! We cannot wait to welcome you back into branch again soon
Kind Regards
Cameron
Lynsey was very helpful
September 6, 2025
Reply from Hays Travel - Preston Fishergate
Hi Ronnie
Thankyou for using Hays Travel again to entrust us with your holiday , I loved reading your comments for Lynsey and I am sure she will too! Thankyou for your continued support
Kind Regards
Cameron
Reply from Hays Travel - Preston Fishergate
Thank you so much for this lovely review Erika it was lovely to have you both. I hope you have a wonderful holiday and will be looking forward to seeing you again soon. Thank you again, Miya :)
The lady was very helpful and we had no…
The lady was very helpful and we had no stressed
September 6, 2025
Reply from Hays Travel - Preston Fishergate
Hi Mary
Thankyou so much for leaving your review for Lynsey and entrusting Hays Travel Preston to book your holiday! We cannot wait to welcome you back into branch again soon
Kind Regards
Cameron
The whole of the office was nice and…
The whole of the office was nice and friendly as soon as we entered .....made us feel welcome! Cameron dealt with all our requests in a professional manner, he's quick, efficient and has a great sense of humour (something rare these days) Would highly recommend this branch location! Carole & Austin.
September 5, 2025
Reply from Hays Travel - Preston Fishergate
Hi Austin
Thankyou so much for your review! I am so happy we managed to sort your holiday in branch! Thankyou so much for your time and trusting myself with your holiday! I cannot wait for you to experience Majorca
Kind Regards
Cameron
Lyndsey the lady who dealt with us…
Lyndsey the lady who dealt with us booking the Holiday was fab, and nothing was to much trouble. She was very bubbly and a credit to the company
August 31, 2025
Reply from Hays Travel - Preston Fishergate
Hi Lyndsey
Thankyou so much for leaving a review for Lynsey! We pride ourselves with our service and I am so happy you got to experience this service instore. We cannot wait to see you again instore soon
Kind Regards
Cameron
Patient staff
Agent happy to look at several accommodation types. Did not pressure into a sale.
August 21, 2025
Reply from Hays Travel - Preston Fishergate
Hi Karen
Thankyou for choosing Hays Travel Preston Fishergate to book your holiday ! We pride ourselves on finding the best holidays for our customers! We are so happy you managed to sort your holiday and cannot wait to welcome you into branch soon.
Kind Regards
Cameron
Great service as always
Great service as always. Fantastic team. Love booking with the team
August 30, 2025
Reply from Hays Travel - Preston Fishergate
Thankyou for this lovely review Mandy you are always welcome anytime I am so glad we managed to find your perfect holiday and hope to see you before you go :)
Rocco x
Always a pleasure to visit Fishergate Preston
Always a pleasure to visit kind staff great experience and very helpful where possible, always try to give a good deal and make it easy to sort all paperwork out when needed which I love about the staff at Fishergate Preston.
August 27, 2025
Reply from Hays Travel - Preston Fishergate
Thankyou for this lovely review I am glad we managed to find the perfect deal for you, If you do need anything at all just let me know, Have a fabulous time if I don't see you :)
Rocco x
Very informative and knowledgeable.
Very informative and knowledgeable.
Polite and friendly staff. Made to feel welcome. Left having booked a perfect holiday
August 20, 2025
Reply from Hays Travel - Preston Fishergate
Hi Pamela
Thankyou for leaving a review ! I am so happy you were made to feel welcome instore and thankyou for booking your holiday here at Hays Travel Preston Fishergate. We cannot wait to welcome you back and hope you have a lovely holiday
Kind Regards
Cameron
Rocco was superb in helping us get the…
Rocco was superb in helping us get the best value for money weeks to take the family for a return holiday in Mexico, but with the kids this time. He searched every tour operator and found when it was cheaper to fly out and saved us hundreds of pounds. Rocco was great to deal with and we'll make a beeline for him on our next visit 😀.
August 13, 2025
Reply from Hays Travel - Preston Fishergate
Thankyou for this lovely review I am so pleased we managed to find your perfect getaway for a perfect price, If you do need anything at all don't hesitate to get in contact with us, See you soon :)
Rocco x
Reply from Hays Travel - Preston Fishergate
Hi Suryakant
Thankyou so much for booking with us at Hays Travel Preston Fishergate ! I am so happy we managed to sort your holiday out with good service ! We do pride ourselves on our service so we love receiving feedback. We cannot wait to welcome you into branch soon
Kind Regards
Cameron
Made to feel welcome when we went in…
Made to feel welcome when we went in the shop. We knew what we wanted so it was easier for Cameron. Nothing was too much trouble when he was going through the booking and checking with P &O that there was a coach available for the cruise. He rang us later that day to confirm the coach travel.
When we asked about travel insurance he sent us the information pretty quickly. We found Cameron to be a very friendly and helpful.
August 13, 2025
Reply from Hays Travel - Preston Fishergate
Hi Harry
Thankyou so much for your lovely review! I am so happy we managed to sort your cruise. Thankyou for using our services instore instead of booking this online! We will be here ready to sort your checking in and boarding passes near your sailing date !
Kind Regards
Cameron
Reply from Hays Travel - Preston Fishergate
Hi Jay
Thankyou so much for leaving your review , I am so happy Lynsey managed to sort your holiday instore! We aim to provide the best service and I am so happy you had this instore. We cannot wait to welcome you soon
Kind Regards
Cameron
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