I have booked with Rachel numerous times now. She is always so helpful, friendly and goes out of her way to find you exactly what you are looking for! If you need the stress taken out of booking she's... See more
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Fantastic service from Rachel she went above and beyond to make sure the details and the cruise we wanted was not only the best price but she found the best pre cruise stay and included all of our tra... See more
Absolutely brilliant first class service as we have come to expect from Rachel our holiday advisor. Nothing was too much trouble for her . Her sole task was to do as much as possible to sort our... See more
Company replied
Rachel, was amazing through and through. From the very first contact till the end of the booking she made the experience calm, efficient and pleasurable. There was never a time I felt like I w... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Rachel Howarth, S13, Sheffield, United Kingdom
- 01144075294
4.8
Excellent
75 reviews
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Highly Recommend
Rachel has been amazing with booking our family holiday to Bulgaria.
Nothing was too much trouble for her and she is clearly very experienced at what she does.
Will definitely be using Rachel for future holidays and would 100% recommend booking with her! 🏖🛩
September 11, 2024
Unprompted review
Reply from Hays Travel - Rachel Howarth
Thank you Abbie for your review and lovely words. The countdown is on and I hope you have the most amazing time with your family :)
Reply from Hays Travel - Rachel Howarth
Thank you for your lovely words Linda & for booking with me :)
Rachel was fantastic helping us find…
Rachel was fantastic helping us find the right holiday. Will be using her for all our holidays
July 11, 2024
Reply from Hays Travel - Rachel Howarth
Thank you for your review Vicki. It was lovely to get you and your family booked! Always here when you need me :)
Best travel agent to have booked a holiday with
Booked our holiday with Rachel who went above and beyond yet again. I have booked a few holidays with Rachel now and nothing is too much trouble. She takes the time to go through all options and always has time no matter what. She really is the best and I won't book anywhere else now
June 22, 2024
Reply from Hays Travel - Rachel Howarth
Thank you Emma, it's always a pleasure getting you and your family booked on your holidays :) Thank you for your kind words, it really is lovely to hear :)
Competitive pricing.
Competitive pricing.
Rachel gave us a variety of locations and price groups to choose from.
She was very helpful and also very knowledgeable with the locations we wanted to stay at.
May 14, 2024
Reply from Hays Travel - Rachel Howarth
Thank you for your lovely review, it is very much appreciated :) I cannot wait to hear all about your adventures, its going to be amazing! :)
Absolutely brilliant first class…
Absolutely brilliant first class service as we have come to expect from Rachel our holiday advisor.
Nothing was too much trouble for her .
Her sole task was to do as much as possible to sort our holiday out .
She did All the legwork leaving us to sit back relax and it was all sorted within the hour.
Absolutely top marks and we will be using Rachel again. 👏
May 1, 2024
Reply from Hays Travel - Rachel Howarth
Thank you for another kind review Robert and for choosing me to book another holiday for you :) It is always appreciated and a pleasure.
Booked Disney land Paris with Rachel…
Booked Disney land Paris with Rachel and she was amazing from start to finish, I’ve had so many questions for the past 5 months and nothing has ever been too much trouble, she is so helpful, finally booked last night and she give me so much advice on where to go and extra add on to make the most out of our trip, will definitely be using Rachel for all future holidays and will recommend to everyone I no, thankyou so much Rachel xx
April 26, 2024
Unprompted review
Reply from Hays Travel - Rachel Howarth
Thank you so much Rachel for such a lovely review! So glad we got you booked and I cannot wait to hear about the fun you and your family have! Thank you for choosing me to book your holiday, look forward to arranging your next one :)
Very helpful and had the patience to…
Very helpful and had the patience to organise our holiday.
March 12, 2024
Reply from Hays Travel - Rachel Howarth
Thank you Jitur, I am so glad I was able to arrange your holiday, it is going to be truly amazing for you both & I can't wait to hear about your adventures :) Thank you again for booking with me.
Excellent, Professional, Experienced customer service
Rachel is very experienced and found us the exact the holiday we were looking for at a fantastic price. Nothing was to much trouble, Rachel went above and beyond to help us secure or holiday promptly 😊
February 26, 2024
Reply from Hays Travel - Rachel Howarth
Thank you for your review Jamie, your words are really appreciated. Thank you for booking with me, I hope you and your family have a lovely holiday together :)
Just booked a holiday with Rachel and…
Just booked a holiday with Rachel and she was brilliant. She explained everything really clearly, answered all my questions and made me feel like nothing was too much trouble. I would highly recommend Rachel and would not hesitate to book with her again in the future.
February 25, 2024
Reply from Hays Travel - Rachel Howarth
Thank you so much for your lovely comments Sue, it was a pleasure to get your dream holiday booked! Super excited for you and would love to hear all about it when you return :) Enjoy!
Rachel was really friendly and…
Rachel was really friendly and informative with any questions that I had. Booked everything for us made sure we were happy. Will definitely use her again.
February 17, 2024
Reply from Hays Travel - Rachel Howarth
Thank you Danielle for your review! The countdown is on :) have an amazing holiday with your family & friends!
Very helpful and friendly and got us…
Very helpful and friendly and got us exactly what we wanted.
January 15, 2024
Reply from Hays Travel - Rachel Howarth
Thank you for your kind review and for booking with me. I hope you have a fabulous time Dawn :)
Lovely experience booking with Rachel
Lovely experience booking with Rachel, she’s still going the extra mile to make sure I have piece of mind with helping me book the little details needed for our first family holiday.
January 14, 2024
Reply from Hays Travel - Rachel Howarth
Thank you for your lovely comments and for choosing me to book your holiday with! :) It has been a pleasure and I know your all going to have the best time!
Rachel's expertise made booking our holiday seamless and stress free.
Had a great experience with Rachel. She planned our holiday to Thailand, ensuring every detail was perfect. From flights to accommodations, Rachel's expertise made booking our holiday seamless and stress free. Her dedication to customer satisfaction truly sets her apart. Highly recommend!
January 11, 2024
Reply from Hays Travel - Rachel Howarth
Thank you for your review Billy, it is greatly appreciated. You are all going to have the most amazing time. It's been a pleasure :)
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