Hays Travel - Rebecca Bigmore Reviews 

60
TrustScore 5 out of 5

4.8

Personal Travel Consultant Becky Bigmore, IP29 RF Suffolk, GB


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Rated 5 out of 5 stars

Becky Bigmore is a real asset to Hays Travel. She’s friendly, professional and meticulous when booking a holiday for us. She always finds a great deal within our budget and nothing is too much trouble... See more

Company replied

Rated 5 out of 5 stars

I had a tricky ask for Becky, we wanted culture, nature, ability to snorkel and not our normal all inclusive holiday with children that wanted an all inclusive holiday! Becky gave me options and we... See more

Company replied

Rated 5 out of 5 stars

From start to booking the whole process was very easy. Becky is so kind and nothing was too much trouble. You can tell she has a lot of experience in the travel industry and she was very knowledg... See more

Company replied

Rated 5 out of 5 stars

In one word Rebecca is 'BRILLIANT'. We have asked her to arrange two trips for us recently, one a family holiday in Europe and the other a 'bucket list' tour to Africa. On both occasions Rebecca... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Becky Bigmore, IP29 RF, Suffolk, United Kingdom

  • 01473852846

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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4.8

All reviews

(60)

123,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Becky Bigmore is a real asset to Hays…

Becky Bigmore is a real asset to Hays Travel. She’s friendly, professional and meticulous when booking a holiday for us. She always finds a great deal within our budget and nothing is too much trouble for her. We’ve booked several holidays through Becky now and we plan to continue as the service is amazing.

August 17, 2026
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it is absolutely my pleasure. And I am so pleased that we managed to arrange your very special holiday! I am sure you will all have a wonderful time, and I certainly can't wait to hear all about it! Thank you so much once again for booking your holidays with me :)

Rated 5 out of 5 stars

40th birthday holiday

From start to booking the whole process was very easy.
Becky is so kind and nothing was too much trouble.
You can tell she has a lot of experience in the travel industry and she was very knowledgeable.
We can’t wait to now go on our holiday.

July 30, 2026
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review :) It is absolutely my pleasure to be able to help you and your family to plan your special holiday! I am sure you will all have a great time, and I certainly can't wait to hear all about it! Thank you so much once again for booking your holiday with me :)

Rated 5 out of 5 stars

Tailor made tour of Sri Lanka

I had a tricky ask for Becky, we wanted culture, nature, ability to snorkel and not our normal all inclusive holiday with children that wanted an all inclusive holiday! Becky gave me options and we were able to narrow these down to Sri Lanka, but a tailor made holiday with a tour and beach hotel at the end.
As always Becky went above and beyond to make sure everything was right before we booked. Making sure our questions around tour itinerary and gluten free diets were answered with as much information as needed.
I would not hesitate to book with Becky, she has a wealth of knowledge, experience and ability to adapt that makes the experience stress free and exciting.

July 10, 2026
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it is absolutely my pleasure being able to help you and your family with your wonderful holiday plans! Thank you as always for continuing to support my small business, and booking your holidays with me too!

Rated 5 out of 5 stars

Hays Travel are simply the best.

Hays Travel are always first class, the service, support, guidance and reassurance makes our holidays all the more relaxing and enjoyable.

Becky is absolutely first class and goes above and beyond in everything she does, such a pleasure to deal with.

April 4, 2026
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it is always my pleasure to be able to help with your holiday plans and ideas :) I am also pleased that all of us here at Hays Travel continue to provide you both with the very best service too! I am sure you will have a wonderful holiday - and I certainly can't wait to hear all about it!

Rated 5 out of 5 stars

Fabulous service as always

Becky is fabulous at helping us find exactly what we are looking for as our family holiday. Becky takes time and is always thorough with all her details giving you the confidence that you are in safe hands and enabling us to relax and just look forward to our holiday. We cannot wait for our next holiday and a massive part of that is thanks to Becky.

March 10, 2026
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review - I really appreciate it ☺️! It is always a pleasure working with you and your family to help plan your special holidays! I am sure you will all have a wonderful time, and I certainly can't wait to hear all about it! Thank you once again for booking your holidays with me too!✨

Rated 5 out of 5 stars

Summer holiday booked 🙌🏼😀

Becky was so helpful with finding us a great summer holiday it’s the second time we have asked for her help and will probably be our go to person for the foreseeable future as she makes it so easy and stress free!

February 16, 2026
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it is absolutely my pleasure and I am so pleased that I was able to help you and your family with your holiday plans! I am sure you will have a wonderful time, and I certainly can't wait to hear all about it! Thank you once again for booking your holiday with me ☀️

Rated 5 out of 5 stars

Highly Recommended

This is the third time that I have booked a cruise for a party of 4 travellers with Hays Travel , specifically Becky Bigmore @ Hays Travel. Becky's tenacity and attention to detail is very impressive. After receiving a brief as to the desired location and timings Becky provides numerous well researched options. Becky is always readily available to amend any issues and to answer any question . I have no hesitation in recommending her and Hay's travel (something that I have done on numerous occasions).

January 28, 2026
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review. It’s always a pleasure helping you plan your cruising adventures! Thank you, as always, for recommending me and Hays Travel — I really do appreciate it - And I certainly can’t wait to hear all about your cruise this time!

Rated 5 out of 5 stars

Becky is an amazing travel consultant…

Becky worked very hard to find us the holiday we were looking for. She gave lots of options and never pressured us to make a decision.

January 25, 2026
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it is always my pleasure to be able to help you both with your holiday plans - and I am sure you will both have a wonderful time! Thank you as always, for booking your special holidays with me :)

Rated 5 out of 5 stars

Book your holiday with Becky

Becky did all she can to make the entire process as smooth as possible, which isn't an easy task when there is so much information and so many things to go over.
This is the third time I have booked with her and won't be the last, because you have the peace of mind that if there were any changes or you had any questions, she would go out of her way to help you.
Thanks again!

January 5, 2026
Unprompted review
Hays Travel - Rebecca Bigmore logo

Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review - I really appreciate it! It is absolutely my pleasure to be able to help, and thank you so much, once again for booking your holidays with me :)

Rated 5 out of 5 stars

Rebecca offers exceptional service

Rebecca was very friendly and gave me all the information that I needed. I am an anxious traveller and Rebecca put me at ease and gave me what I consider to be a great and affordable holiday. I will definitely be booking more with Rebecca.

November 29, 2025
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it was my pleasure being able to help you with your holiday! And I am sure you will have a wonderful time. Thank you, once again for booking your holiday with me.

Rated 5 out of 5 stars

Becky has been absolutely amazing…

Becky has been absolutely amazing helping us out with our latest holiday. Nothing was to much trouble for her and all our requests we're dealt with in a very professional manor. Our second holiday booked through her. It's the fine details and thoroughness that makes it a pleasure to deal with her. Thank you.

November 21, 2025
Hays Travel - Rebecca Bigmore logo

Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it is always my pleasure to be able to help with arranging your holidays - And I am sure you will both have a wonderful time! Thank you, as always for booking your special holidays with me - I really do appreciate it!

Rated 5 out of 5 stars

Another amazing holiday booked through…

Another amazing holiday booked through Becky, we wouldn't go anywhere else now. Her knowledge and customer service is something you don't get many places. We can't wait for our holiday thanks again Becky

October 27, 2025
Hays Travel - Rebecca Bigmore logo

Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review :) It is always a pleasure to help with your holidays and I am sure you will all have the most amazing time! Thank you as always, for booking your holidays with me! :)

Rated 5 out of 5 stars

Repeat Customer - Couldnt be Happier

Becky makes the stressful experience of looking for and booking holidays great and stress free. This is the second time we’ve booked a holiday with Becky. She’s always so friendly, thorough, detailed and professional. We wouldn’t book our holidays anywhere else now. Thanks again Becky!

November 2, 2025
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it is always my pleasure to help arrange your holidays :) And I'm sure you will all have the most wonderful time! Thank you as always, for booking your holidays with me :)

Rated 5 out of 5 stars

Holiday booking

Becky was incredibly helpful and friendly. She made sure we understood every step of the booking process, which made everything completely stress-free. She was an absolute pleasure to speak with!

October 31, 2025
Hays Travel - Rebecca Bigmore logo

Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it is always my pleasure to help with your holidays :) I'm sure you will have a wonderful time!

Thank you so much once again for booking with me!

Rated 5 out of 5 stars

Stress free and very easy

Our experience was stress free and easy experience. Becky was very helpful and was able to answer every question we had.

October 24, 2025
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it is absolutely my pleasure to help to arrange your holidays! Thank you, as always for booking with me! :)

Rated 5 out of 5 stars

Becky always takes time to get the…

Becky always takes time to get the right package xx

September 20, 2025
Hays Travel - Rebecca Bigmore logo

Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it is always my pleasure to help you both with your exciting holiday plans! Thank you, as always for booking your special holidays with me :)

Rated 5 out of 5 stars

Becky is brilliant she provides lots of…

Becky is brilliant she provides lots of suggestions around our travel times … nothing is too much trouble…. Would thoroughly recommend Becky from Hays Travel … superb thankyou!!!!

September 18, 2025
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it is always a pleasure to help arrange your holidays! I am sure you will both have a wonderful time! And thank you once again, for booking your special holiday with me!

Rated 5 out of 5 stars

LOVE Becky Bigmore

LOVE Becky Bigmore, she is so helpful, nothing is too much trouble, will be using her for all of our future holidays

September 16, 2025
Hays Travel - Rebecca Bigmore logo

Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review, it is always my pleasure to be able to help you all with your wonderful holiday plans and ideas!

I am sure you will continue to have the most wonderful time, and I certainly can't wait to hear all about it! Thank you, as always, for booking your special holidays with me :)

Rated 5 out of 5 stars

Becky has been flawless in her…

Becky has been flawless in her professionalism and has allowed us to book a huge “bucket list” family break next year. Becky’s communication has been very open and responsive, and she understood our travel needs very well. Really looking forward to both the booked break, and booking further holidays with Becky and Hays in the future

September 5, 2025
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Reply from Hays Travel - Rebecca Bigmore

Thank you so much for your very kind review :) It is absolutely my pleasure, and I am so pleased that we were able to book your very special family holiday! I am sure you will all have the most amazing time, and I certainly can't wait to hear all about it! Thank you once again for booking with me :)

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