Becky Bigmore is a real asset to Hays Travel. She’s friendly, professional and meticulous when booking a holiday for us. She always finds a great deal within our budget and nothing is too much trouble... See more
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I had a tricky ask for Becky, we wanted culture, nature, ability to snorkel and not our normal all inclusive holiday with children that wanted an all inclusive holiday! Becky gave me options and we... See more
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From start to booking the whole process was very easy. Becky is so kind and nothing was too much trouble. You can tell she has a lot of experience in the travel industry and she was very knowledg... See more
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In one word Rebecca is 'BRILLIANT'. We have asked her to arrange two trips for us recently, one a family holiday in Europe and the other a 'bucket list' tour to Africa. On both occasions Rebecca... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Becky Bigmore, IP29 RF, Suffolk, United Kingdom
- 01473852846
4.8
Excellent
60 reviews
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Becky is so knowledgeable
Becky is so knowledgeable, helpful and patient. She gave good advice, didn’t pressure or rush us. Her attention to detail is outstanding. I would highly recommend her to assist you with travel plans.
August 21, 2025
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review, it is always my pleasure to be able to help assist you with your holiday plans, and I'm sure you will have a wonderful time! Thank you once again, for booking with me - I really appreciate it :)
Becky is just the best
Becky is just the best
She goes beyond the call of duty to make sure that your holiday is as stress free as possible
Nothing is to much trouble
August 10, 2025
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review :) It is my pleasure! I am sure you will both have the most wonderful time, and I certainly can't wait to hear all about it! Thank you so much once again for booking your special holiday with me!
Absolutely amazing service from Becky
Absolutely amazing service from Becky! She booked the perfect getaway to Kos for me and my daughter—stress-free, seamless, and full of thoughtful touches. Friendly, efficient, and totally brilliant. Can’t recommend her enough! 🌞✈️🇬🇷
June 3, 2025
Unprompted review
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review, it was my pleasure to be able to help you both get away! I hope you both have an amazing time, and I certainly can't wait to hear all about it :) Thank you once again for booking with me!
Booking with Becky
Booking with Becki is always a pleasure. She makes the whole experience the start of the holiday. She is honest and because she takes the time to know what you like she steers you in the right direction but is never pushy. Her advice is priceless and makes for a happy experience. I wouldn't book any other way.
May 29, 2025
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your lovely review, it is always a pleasure to book your holidays! And I hope you have a wonderful time - I can't wait to hear all about it! Thank you once again for booking your holiday with me :)
Five star service
Rebecca was absolutely amazing and so helpful. Nothing was too much trouble for her . My husband and were so indecisive about where to book . She guided and helped us along and we made our decision. She is a credit to Hayes travel . We commend her outstanding customer service skills and professionalism.
Thank you
April 2, 2025
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review, I really appreciate it. It was my pleasure to be able to help you both with your upcoming summer holiday! I hope you both have the most wonderful time, and I certainly can't wait to hear all about it! Thank you once again for booking with me :)
Cruise booking.
This is the second year in a row that we've booked a holiday with Becky Bigmore, all questions thoroughly explained with nothing too much trouble for her. Super bubbly personality made the whole experience a joy! Brilliant customer relationship, highly recommended!
March 17, 2025
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review, it was my pleasure to have been able to book your holidays two years in a row! I am sure you will both have a wonderful time once again, and I can't wait to hear all about it! Thank you so much for booking with me :)
Becky was amazing at providing us with…
Becky was amazing at providing us with lots of different options for our girls holiday. She was more than happy to make changes to what we were looking for and answered all of our questions amazingly. She had thought of everything we would need and found us the perfect location for our holiday. I would highly recommend Becky when booking your holiday and I will definitely be using her again for my next getaway!
February 24, 2025
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review :) It was my absolute pleasure to be able to help you all with your holiday plans! And I am super pleased that we managed to find you the perfect holiday! I am sure you will all have an amazing time and I can't wait to hear all about it! Thank you once again for booking with me :)
In one word Rebecca is 'BRILLIANT'.
In one word Rebecca is 'BRILLIANT'.
We have asked her to arrange two trips for us recently, one a family holiday in Europe and the other a 'bucket list' tour to Africa.
On both occasions Rebecca listened to our specific wants and was happy to take the time to provide us with the ideal holiday plans.
Her friendly manner coupled with her useful advice was perfect and we have no hesitation in recommending her to others - rest assured we will use her for our future travel plans.
February 25, 2025
Reply from Hays Travel - Rebecca Bigmore
Thank you so so much for your very kind review, it has been a pleasure to be able to help with all your holiday plans- and I am sure you will all have a wonderful time! Thank you once again for booking your special holidays with me, I really appreciate it.
Rebecca Bigmore answered all our…
Rebecca Bigmore answered all our questions
Listened to what we were wanting in a carribean cruise and done her upmost to fulfil this
Gave us excellent service
February 6, 2025
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review, it was my pleasure to be able to help assist with your queries, and to book your very special holiday! I am sure you will both have a wonderful time - and thank you so much once again for booking with me. I really appreciate it.
Really good experience
Becky was amazing, went thru all the places and ideas I had and recommended some ideas of islands and hotels
Feel very happy with my booking and cannot wait to go ! Thanks Becky
January 30, 2025
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review, it was my pleasure to be able to help you with your very special holiday! I am sure you will both have the most amazing time, and I can't wait to hear all about it. Thank you once again for booking with me, I really appreciate it :-)
Excellent Service !!
Excellent Service !!! Would recommend Becky to anyone and everyone, she made booking our first holiday effortless
January 11, 2025
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review :) It was my pleasure! I'm sure you will all have a wonderful first family holiday and I can't wait to hear all about it!
Experienced and professional
Very experienced, professional and helpful lady.
It was a complicated booking but nothing was too much trouble, and Becky made the process simple.
I would be extremely happy to recommend.
November 3, 2024
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review! It was my pleasure to be able to book you and all your family to go away on a very well deserved holiday. I am sure you will all have the most wonderful time, and I can't wait to hear all about it!
Highly recommend Becky
Highly recommend Becky! Nothing is to much for her!! Goes over and above for her customers
October 20, 2024
Reply from Hays Travel - Rebecca Bigmore
Thank you for your very kind review! It is always a pleasure to book your holidays and I'm sure you will have a great time!
First class treatment from Becky
First class treatment from Becky, nothing was a problem for her to help us out.
September 9, 2024
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your review, I really appreciate it! It was a pleasure to be able to help you get your cruise booked! And I'm sure you will have a great time! Thank you once again for booking with me and for supporting my small business.
Great holidays booked with Becky
Becky is very friendly, helpful, tentative, methodical.
Perfect ingredients for a perfect holiday ☀️🌊⛱️🏖️🏝️👙🩳🐚
July 13, 2024
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review! I really appreciate it! It was a pleasure to be able to book you both a very well deserved holiday! I hope you have a wonderful time, and I can't wait to hear all about it!
Can’t wait for our holiday!
Becky did lots of research for us, gave great suggestions and answered emails quickly. Provided us with all the information we needed for booking and made sure every detail was covered.
May 31, 2024
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your kind review! It was my pleasure! And I'm sure you will have an amazing honeymoon & I can't wait to hear all about it! Thank you once again for booking with me :)
Becky was so helpful with finding the…
Becky was so helpful with finding the right holiday for our family and our budget!
She always got back to me if I had any questions and really took the stress out of everything.
April 30, 2024
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review, it was an absolute pleasure to be able to find a holiday for you and your family, to give you all something to look forward to! I'm sure you will all have a wonderful time, and I shall look forward to hearing all about it! Thank you once again for booking your holiday with me!
Apart from being one of the loveliest…
Apart from being one of the loveliest people you could ever wish to meet, Becky is knowledgeable, conscientious and really cares about what she does. I absolutely feel she wants us to have the best possible holiday! Thank you Becky, our first abroad holiday for a long time, and your enthusiasm is infectious, we literally can’t wait. Thank you so much!
May 6, 2024
Unprompted review
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your kind review, it was my absolute pleasure booking you and your family to go away! I'm very excited for you all - and I know you will have an amazing time, and I can't wait to hear all about it! Thank you once again for booking with me!
100% recommended
Great experience booking our honeymoon with Becky! She listened to our needs and made the trip personal to us. No detail too small, making sure she could get us the best deal possible.
April 13, 2024
Reply from Hays Travel - Rebecca Bigmore
Thank you so much for your very kind review! And thank you once again for choosing me to help you find you your perfect Honeymoon! You will certainly have an amazing time, and I cannot wait to hear all about it!
Fantastic service - 100% recommend
Becky was great. She listened to what we wanted as a family holiday and went above and beyond to try and find our ideal holiday. Was always available to answer any questions we had (and I had a few) and was always willing to help. I would 100% recommend and will certainly use for any future bookings. Thanks again Becky.
April 23, 2024
Reply from Hays Travel - Rebecca Bigmore
Thanks for much for your very kind review - it was a pleasure to be able to find you and your family your ideal holiday and I know you will all have a great time! Thank you once again for booking with me, and I can't wait to hear all about it!
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