Becky answered all our questions and was very quick in replying and sorting out what we needed and wanted again we have used her services before and will definitely use her again
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Becky was helpful throughout, listened to what we wanted, before giving us many options and then completing everything for us. Highly recommended 100%.
Once again Rebecca goes one step above to get everything sorted every year we book there’s no problem what so ever highly recommend
Rebecca sharman is by far the most helpful travel agent i have ever experienced and i wouldn't use anyone else now. I believe ive booked at least 6 holidays using becky and shes gone above and behond... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant - Rebecca Sharman, IP14, Suffolck, United Kingdom
- 01449 798175
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I received great service
I received great service. Becky was prompt to respond to my enquiry, knowledgeable in her reply, and made the whole booking experience a very smooth process.
I booked our family holiday with Becky last year and received wonderful service, which is why I booked with her again this time.

Reply from Hays Travel - Rebecca Sharman
Becky is very helpful
Becky is very helpful, gets back to the customer very quick, checks everthing and puts the customer at ease

Reply from Hays Travel - Rebecca Sharman
Brilliant service
Always love booking with becky and hays travel so easy to do and a friendly voice to talk to will be booking again in the near future

Reply from Hays Travel - Rebecca Sharman
I have used Rebecca from Hays travel in…
I have used Rebecca from Hays travel in the past and she always makes it smooth and easy as possible for us.
They are efficient and will help you every step of your booking and travel.

Reply from Hays Travel - Rebecca Sharman

Reply from Hays Travel - Rebecca Sharman

Reply from Hays Travel - Rebecca Sharman
Becky was absolutely fantastic !
Becky was absolutely fantastic !! nothing was too much trouble (we had a few changes).

Reply from Hays Travel - Rebecca Sharman
Becky is lovely
As always Becky got straight onto our request and had our holiday booked within 24 hours of my first email. Becky is lovely and friendly and will always try to give us what we ask for.

Reply from Hays Travel - Rebecca Sharman
Fantastic Service!
Becky was fantastic at finding us an amazing all-inclusive family holiday, that ticked all our boxes and beyond - all for an incredible price too. We’d been looking online ourselves and to be honest, it was a time consuming, confusing minefield. We then decided to call Becky at Hays and she immediately took the stress out of the process and found us the perfect deal in super quick time too. Very happy indeed with the service, thank you so much!

Reply from Hays Travel - Rebecca Sharman
Becky is friendly and extremely…
Becky is friendly and extremely knowledgeable who goes out of her way to find the most suitable holiday. The aftercare is always first class too.

Reply from Hays Travel - Rebecca Sharman
Thank you Becky
Thank you Becky. A fantastic experience booking my holiday with you again. Always so helpful. I would highly recommend Rebecca Sherman from Hays travel.

Reply from Hays Travel - Rebecca Sharman
Friendly helpful for filling our…
Friendly helpful for filling our requests and always finding the right holiday for us

Reply from Hays Travel - Rebecca Sharman
Made booking a holiday a pleasure and…
Made booking a holiday a pleasure and was so helpful. Have used Rebecca before and would recommend her to my friends and family.

Reply from Hays Travel - Rebecca Sharman

Reply from Hays Travel - Rebecca Sharman

Reply from Hays Travel - Rebecca Sharman
Becky is wonderful
Becky is wonderful , so helpful,nothing is to much trouble, she’s made booking our holiday so easy.
Book with Becky you won’t be disappointed.

Reply from Hays Travel - Rebecca Sharman

Reply from Hays Travel - Rebecca Sharman
Becky was friendly
Becky was friendly, professional and helpful and nothing felt like it was too much trouble.

Reply from Hays Travel - Rebecca Sharman
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