Again, absolutely brilliant experience. Once again Julie sorted us out with our 5th holiday booked with the Ripley branch. Super friendly and you are always felt welcomed. Thank you so much.
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See what reviewers are saying
A great team whose attention to detail is second to none. From a basic trip to Spain or the holiday of a lifetime these make sure everything is covered. I recommend Hays Travel in Ripley to every... See more
Company replied
Fantastic service as per usual.We always choose Hays Travel in Ripley Derbyshire as our preferred travel agent. Friendly and professional staff are there for all of our holiday requirements. Special... See more
Company replied
Caroline? was so helpful in helping us find a last minute holiday to Lake Garda. She took us through a number of different options regarding hotels and flights before my wife and I made our final cho... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 Oxford Street, DE5 3AP, Ripley, United Kingdom
- 01773297043
4.9
Excellent
715 reviews
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Gift Voucher
I went into Hays Travel to buy a holiday
Gift Voucher. The Lady I delt with took
along time to sort it out she obviously
hadn’t done it before. It was sorted out eventually. When I got home I realised I
hadn’t been given a receipt I rang them
& they emailed it through immediately. Not a good experience.
August 20, 2026
Reply from Hays Travel - Ripley
We're sorry to hear that your experience wasn't as smooth as it should have been. We appreciate you bringing this to our attention and are glad we could send the receipt promptly. We're always striving to improve our service, so I will be in touch to discuss this further.
Kyle
Branch Manager
Brilliant experience again!
Again, absolutely brilliant experience. Once again Julie sorted us out with our 5th holiday booked with the Ripley branch. Super friendly and you are always felt welcomed. Thank you so much.
August 26, 2026
Reply from Hays Travel - Ripley
Adam ,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us for your fifth holiday booking. We truly appreciate your kind words.
Got the holiday we wanted at the right…
Got the holiday we wanted at the right price. Good kind helpful staff who know the holidays they are selling
August 16, 2026
Reply from Hays Travel - Ripley
Thankyou for your kind words, it was a pleasure to book your holiday .
Julie :)
The lady that dealt with us was…
The lady that dealt with us was fantastic and we would definitely book with you again
August 20, 2026
Reply from Hays Travel - Ripley
Mrs Jones,
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience with our colleague and we look forward to helping you plan your next holiday.
A great travel booking experience
A lovely welcome when visiting and great service from all staff.
August 19, 2026
Reply from Hays Travel - Ripley
Thank you for your wonderful review! It is always a pleasure to see you and book your holidays.
staff at ripley branch were very helpful
August 19, 2026
Reply from Hays Travel - Ripley
Thankyou for your kind review.
Julie :)
We only use hays travel we have …
We only use hays travel we have never had a problem they are very helpful and very friendly
August 11, 2026
Reply from Hays Travel - Ripley
Alan
Thank you so much for your wonderful review! We are so pleased to hear that you consistently have such positive experiences with us. We truly appreciate your loyalty!
Reply from Hays Travel - Ripley
Thank you for your lovely review! a pleasure as always. Julie
Reply from Hays Travel - Ripley
Thankyou for taking the time to leave a review. Always a pleasure to see you!
Lovley caroline
August 13, 2026
Reply from Hays Travel - Ripley
Thankyou for your review, it is very much appreciated!
A great team whose attention to detail…
A great team whose attention to detail is second to none.
From a basic trip to Spain or the holiday of a lifetime these make sure everything is covered.
I recommend Hays Travel in Ripley to everyone - I wouldn’t go anywhere else. 😊
Julie and Kyle = legends.
August 9, 2026
Reply from Hays Travel - Ripley
Thank you Kim for your lovely review
Booking our holiday was carried out…
Booking our holiday was carried out very quickly and efficiently.
August 6, 2026
Reply from Hays Travel - Ripley
Thank you for taking the time to leave lovely feedback, its always a pleasure to book your holidays - Jade
We thought Caroline and the team were…
We thought Caroline and the team were very helpful , knowledgeable and informative. We were pleased with the service and after service with the plane tickets too.
July 28, 2026
Reply from Hays Travel - Ripley
Thank you very much for taking the time to give us feedback. Hope you have an amazing time away.
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a positive review.
Not trying to take more money off us…
Not trying to take more money off us than some other Travel shops.
Friendly, helpful staff.
Very helpful, I.e. best dealt, better hotel, easier to get to airport.
July 24, 2026
Reply from Hays Travel - Ripley
Thank you for taking the time to leave us a positive review. It is always a pleasure to help book your holidays
Very helpful staff and easy booking
July 26, 2026
Reply from Hays Travel - Ripley
Thanks for taking the time to leave such lovely feedback. Hope you have an amazing holiday. Kyle
My wife and I walk into the shop and…
My wife and I walk into the shop and are immediately greeted by everyone with a smile and kind words, it’s a joy to go in.
August 1, 2026
Reply from Hays Travel - Ripley
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such a positive and welcoming experience for you and your wife. It's truly a joy to know you feel that way.
Very friendly and helpful staff
Very friendly and helpful staff, quick and easy to book your holiday. We've always received an excellent service.
July 18, 2026
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review, we really appreciate it - Jade :-)
Helpful travel consultant
Helpful travel consultant, listened to my needs and managed to accommodate as per my request.
July 21, 2026
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review, i really appreciate it - Kyle
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review, we really appreciate this - Natalie :-)
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