Again, absolutely brilliant experience. Once again Julie sorted us out with our 5th holiday booked with the Ripley branch. Super friendly and you are always felt welcomed. Thank you so much.
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See what reviewers are saying
A great team whose attention to detail is second to none. From a basic trip to Spain or the holiday of a lifetime these make sure everything is covered. I recommend Hays Travel in Ripley to every... See more
Company replied
Fantastic service as per usual.We always choose Hays Travel in Ripley Derbyshire as our preferred travel agent. Friendly and professional staff are there for all of our holiday requirements. Special... See more
Company replied
Caroline? was so helpful in helping us find a last minute holiday to Lake Garda. She took us through a number of different options regarding hotels and flights before my wife and I made our final cho... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 Oxford Street, DE5 3AP, Ripley, United Kingdom
- 01773297043
4.9
Excellent
715 reviews
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Group booking
Helpful, friendly and courteous. Nothing g to much trouble. Didn't feel rushed. Booked a large group holiday so needed help and assistance.
April 29, 2026
Reply from Hays Travel - Ripley
We appreciate your kind words! We're happy to hear that our assistance with your group holiday was helpful and that you didn't feel rushed.
Kind Regards
Hays Travel
Happy customer.
Booked with Hays travel many times and always had very good service, the staff are very helpful and go all out to get you a good deal.Lovely friendly staff, so nice to deal with.
April 28, 2026
Reply from Hays Travel - Ripley
We appreciate you taking the time to share your kind words. We're so happy to hear that you consistently receive very good service from our lovely, friendly staff!
Kind Regards
Hays Travel Ripley
Staff were polite and listened to our…
Staff were polite and listened to our requirements. If was a swift process and a good price.
April 28, 2026
Reply from Hays Travel - Ripley
Allison,
We appreciate you taking the time to share your feedback. We are so glad our staff listened to your needs and provided a swift service at a good price.
Kind Regards
Hays Travel Ripley
Knowledgeable and efficiently handled…
Knowledgeable and efficiently handled by Amy. Priced matched other suppliers.
May 5, 2026
Reply from Hays Travel - Ripley
Thank you for taking the time to respond and leave Amy such great feedback.
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review :-) Its always a pleasure to book your holidays - Kyle
Reply from Hays Travel - Ripley
Thankyou for your valued custom once again , pleasure as always .
Kyle :)
Reply from Hays Travel - Ripley
We appreciate you taking the time to leave us such a wonderful review. We are so glad we could meet your needs and be helpful.
Kind Regards
Hays Travel Ripley
Reply from Hays Travel - Ripley
We appreciate your continued business and are so glad to hear you consistently receive excellent service from our team.
Kind regards
Kyle
Hays Travel Ripley
Having a lot of patience with us ,she…
Having a lot of patience with us ,she deserves medal.
April 4, 2026
Reply from Hays Travel - Ripley
Thank you for booking with us. We are so glad to get you an amazing holiday.
Kyle
All the staff in hays ripley are so…
All the staff in hays ripley are so helpful and kind they make you feel so welcome
April 11, 2026
Reply from Hays Travel - Ripley
Susan,
We appreciate your kind words! We are so happy to hear that our team made you feel welcome and provided helpful service.
Kind regards
Kyle
Julie went above and beyond to make our…
Julie went above and beyond to make our first time cruise booking as easy as possible. She had thought of everything and is a credit to the company
April 11, 2026
Reply from Hays Travel - Ripley
Mark,
We appreciate your feedback and are so happy Julie could make your first cruise booking easy. It's great to hear her service went above and beyond.
Kind regards,
Kyle
Hays Travel Ripley
Great friendly and very helpful
Great friendly and very helpful. Never have a problem booking holidays with the Hayes team in Ripley always satisfied with the help and advice brilliant team of friendly people thank you .
April 8, 2026
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review. It is always a pleasure to book your holidays :)
Friendly
Friendly, efficient and honest service. Made me feel at ease as a newbie traveller, very helpful
March 27, 2026
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review :-) Have a great holiday!
Went in to check on holiday
Went in, saw jade, she sorted my holiday, phoned later, booked it.
Couldn’t have done any more.
Really impressed.
April 5, 2026
Reply from Hays Travel - Ripley
Mrs Susan Rose,
We're so glad we could provide such great support in sorting and booking your holiday. Thank you for sharing your positive experience!
Kind regards
Kyle
Friendly atmosphere
Friendly atmosphere, Great interaction skills, would highly recommend booking with Hays 😁xx
March 28, 2026
Reply from Hays Travel - Ripley
Thankyou for your kind words , a pleasure to book your holiday .
Julie :)
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable, listened to what we wanted and found us several suitable holidays
March 27, 2026
Reply from Hays Travel - Ripley
Thankyou for your lovely comments , it was a pleasure to book your holiday .
Julie :)
Wouldn’t hesitate to use Hays Travel…
Wouldn’t hesitate to use Hays Travel really really good very professional very helpful can’t do enough for you. What more could you ask for? Shall we definitely using them again👍👍
March 25, 2026
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review. It was a pleasure to help book your holiday.
Holiday shopping
Atmosphere was relaxed as we knew the staff
Put under no pressure
Explained what option's we had
Staff searched for flight times that we liked
That's why we keep coming back.
March 8, 2026
Reply from Hays Travel - Ripley
Thank you for taking the time to leave us some positive feedback.
Booking Tenerife
We only went in for an idea of prices at a hotel in Tenerife but ended up booking it there and then. This is our second booking with you this year and again we had the pleasure of Amy sorting out our holiday. She was extremely pleasant, friendly and helpful. We will have no hesitation in booking with you again.
March 8, 2026
Reply from Hays Travel - Ripley
Thank you for taking the time to leave such a positive review. It really was a pleasure to book your holiday. Amy
Excellent service,Amy was very…
Excellent service,Amy was very knowledgeable and sorted our holiday to our exact requirements
March 7, 2026
Reply from Hays Travel - Ripley
Thankyou for taking the time to respond and your kind words. We aim to do our best. Amy
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