EVERYTHING!!!! From walking in to leaving-a fully happy, satisfied customer. All the staff make you very welcome, with,as always-a big smile. A thoroughly professional, slick team, in every aspect... See more
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See what reviewers are saying
We went in to book a holiday to Gran Canaria, which we have been to several times. We saw Charlotte who sorted out our holiday very quickly as we knew exactly what we wanted. Once booked Charlotte w... See more
Company replied
We really wanted to go back to the same hotel in Turkey, however was also thinking trying somewhere different. Caroline went above and beyond providing plenty of options which included all our requ... See more
Company replied
As always, excellent service from Hays Travel in Ripon, especially Charlotte. She found us a holiday that perfectly matched our request, having looked through several options. All boarding passes,... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4A Westgate, HG4 2AT, Ripon, United Kingdom
- 01765 605266
4.9
Excellent
771 reviews
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Friendly and informative
Plenty of advisors, did not have to wait. Friendly and informative advice.
February 14, 2026
Reply from Hays Travel - Ripon
Thank you for your kind review. It was my pleasure to be able to help. Kind regards Nicola
Very professional and but mind mind as…
Very professional and but mind mind as ease
February 14, 2026
Reply from Hays Travel - Ripon
Thank you - Caroline
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff found the booking process very easy. Thanks to all your staff.
February 21, 2026
Reply from Hays Travel - Ripon
Many Thanks
Nicola was great
Nicola was great, listened to what we wanted, lots of advice & recommendations to suit our needs. Thank you
February 21, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
We went in with a few ideas for city…
We went in with a few ideas for city breaks and dates. Nicola persevered until she found a city break that matched our request perfectly
February 19, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Novices
We were greeted cheerfully. We had an initial discussion about what we thought we would like and what we wouldn't like, then explored the possibilities available to us. We were never made to feel foolish in our questioning being treated with curtesy and consideration throughout. We shall certainly visit the Ripon office agin.
February 12, 2026
Reply from Hays Travel - Ripon
Thank you very much for your kind words and positive feedback Many Thanks Caroline
Excellent service
Excellent service. Nicola was her usual friendly self. She is so knowledgeable, efficient and informative. Wouldn’t book an holiday anywhere else!
February 19, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Reply from Hays Travel - Ripon
Thank you - Ruby
Great service
Helpful and understanding in finding the right holiday and accommodation for our needs.
February 5, 2026
Reply from Hays Travel - Ripon
Thank you - Caroline
Excellent
Very clear explanation . Given time, no hurry. An excellent travel agents. Would use them again.
February 12, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Only use you for my holidays
Only use you for my holidays! Fab team and very friendly and helpful
February 10, 2026
Reply from Hays Travel - Ripon
Thank you - Charlotte
Perfect
Very helpful and knowledgeable staff. Very good customer service will definitely book through them again
February 2, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Nicola
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback
Great service from Nicola
February 7, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Nicola
Excellent service from the girls at…
Excellent service from the girls at Ripon branch as always they put us at ease are always friendly & efficient making sure we have everything in place & answering any questions we might have.
January 29, 2026
Reply from Hays Travel - Ripon
Thank you - Caroline
Ruby very helpful and met our…
Ruby very helpful and met our requirements. Looking forward to to holiday.
February 4, 2026
Reply from Hays Travel - Ripon
Thank you! Ruby
All staff at Hays friendly & helpful.
All staff at Hays friendly & helpful.
Chloe dealt with my holiday booking swiftly resort &hotel I chose all booked now snd I'm happy Thank you
February 3, 2026
Reply from Hays Travel - Ripon
Thank you - Chloe
Very helpful makes booking stress free
Caroline was very helpful and made booking stress free
February 3, 2026
Reply from Hays Travel - Ripon
Thank you - Caroline
Amazing experience as always 😊
Amazing experience as always! Cannot fault the Ripon team. Friendly, super helpful and quick to respond. Thank you 😊
January 27, 2026
Reply from Hays Travel - Ripon
Thank you - Caroline
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