EVERYTHING!!!! From walking in to leaving-a fully happy, satisfied customer. All the staff make you very welcome, with,as always-a big smile. A thoroughly professional, slick team, in every aspect... See more
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We went in to book a holiday to Gran Canaria, which we have been to several times. We saw Charlotte who sorted out our holiday very quickly as we knew exactly what we wanted. Once booked Charlotte w... See more
Company replied
We really wanted to go back to the same hotel in Turkey, however was also thinking trying somewhere different. Caroline went above and beyond providing plenty of options which included all our requ... See more
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As always, excellent service from Hays Travel in Ripon, especially Charlotte. She found us a holiday that perfectly matched our request, having looked through several options. All boarding passes,... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4A Westgate, HG4 2AT, Ripon, United Kingdom
- 01765 605266
4.9
Excellent
772 reviews
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Reply from Hays Travel - Ripon
Thanks David - Caroline
Nicola was knowledgeable and helpful
Nicola was helpful, knowledgeable and really lovely to chat with. We valued her expertise and care with our booking.
January 25, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Excellent service !!!
We have started to use Hays Travel in Ripon to book our holidays, since they are generally able to price match our own research and offer the personal touch (in the form of Charlotte, who is usually our first point of contact)
A coffee machine wound be a welcome addition to the showroom too !!!
February 1, 2026
Reply from Hays Travel - Ripon
Thank you - Charlotte
Helpful Lauren
Lauren found our trip to Florence with great knowledge, ease and patience as we couldn’t decide where to go. Thanks Lauren 😀😀
February 1, 2026
Reply from Hays Travel - Ripon
Thank you - Lauren
Friendly staff very knowledgeable.
February 1, 2026
Reply from Hays Travel - Ripon
Thank you - Charlotte
Could not wish for a better service
Could not wish for a better service. The staff we have dealt with were very helpful and very efficient and pleasant with it too.
January 23, 2026
Reply from Hays Travel - Ripon
Thank you - Caroline
The young lady was exceptionally…
The young lady was exceptionally knowledgeable and helpful.
January 29, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and it was my pleasure to be able to help Many thanks Nicola
We spoke to Nicola and she helped us so…
We spoke to Nicola and she helped us so much by doing her research out of office and got in contact when she found us suitable information. Really great experience and was very patient as we didn’t really know what we wanted at first
January 29, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words I was pleased to be able to help. You will both have the most amazing adventure. Many thanks Nicola
As a long standing customer it's always…
As a long standing customer it's always a pleasure to book a holiday with you, Charlotte and Caroline are always welcoming and really thorough with the information it's a pleasure to book a holiday with Hays.
January 20, 2026
Reply from Hays Travel - Ripon
Thank you - Charlotte & Caroline
Lanzarote 50th bday
Very helpful staff
Answered all our questions
Third or fourth return to hays and Charlotte
January 25, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Charlotte
Hayes ripon great…
Very helpful polite all ways go the extra mile to make sure that you get the holiday that’s right for you
January 25, 2026
Reply from Hays Travel - Ripon
Thank you for your kinds words and positive feedback :) Many Thanks Charlotte
Caroline was very friendly and helpful…
Caroline was very friendly and helpful made booking easy.
January 21, 2026
Reply from Hays Travel - Ripon
Thank you - Caroline
Went in to book a city break and booked…
Went in to book a city break and booked my summer holiday instead. Friendly service
January 18, 2026
Reply from Hays Travel - Ripon
Thank you - Chloe
Was helped with what we needed
Was helped with what we needed, explained it all to us and what we needed to do
January 17, 2026
Reply from Hays Travel - Ripon
Thank you - Ruby
Hays Travel - Bravo 👏
Hays Travel, Ripon. Always look after my needs when booking a holiday. Hassel free, no pressure, trustworthy advise and guidance. Always on hand to help.
January 15, 2026
Reply from Hays Travel - Ripon
Thank you for your find words and positive feedback Many Thanks Caroline
Thank you Chloe for booking another…
Thank you Chloe for booking another holiday. Thank you for your patience, kindness and consideration 😊
January 14, 2026
Reply from Hays Travel - Ripon
Thank you - Chloe
Friendly & efficient
Friendly efficient service followed up by keeping me informed of the answers to questions asked
January 3, 2026
Reply from Hays Travel - Ripon
Thank you for your kinds words and positive feedback Many Thanks Charlotte
There's a reason we go back to the same…
There's a reason we go back to the same place to book our holidays, we trust them 💯
We've been going to Hays Ripon for a number of years and will continue for more to come. Great service 👏 special thanks to Charlotte for sorting it for us this year 😀
January 10, 2026
Reply from Hays Travel - Ripon
Thank you - Caroline
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