EVERYTHING!!!! From walking in to leaving-a fully happy, satisfied customer. All the staff make you very welcome, with,as always-a big smile. A thoroughly professional, slick team, in every aspect... See more
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See what reviewers are saying
We went in to book a holiday to Gran Canaria, which we have been to several times. We saw Charlotte who sorted out our holiday very quickly as we knew exactly what we wanted. Once booked Charlotte w... See more
Company replied
We really wanted to go back to the same hotel in Turkey, however was also thinking trying somewhere different. Caroline went above and beyond providing plenty of options which included all our requ... See more
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As always, excellent service from Hays Travel in Ripon, especially Charlotte. She found us a holiday that perfectly matched our request, having looked through several options. All boarding passes,... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4A Westgate, HG4 2AT, Ripon, United Kingdom
- 01765 605266
4.9
Excellent
772 reviews
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A pleasurable experience…
Member of staff was very helpful and as she was a trainee she took her time and if needed asked the right questions to another member of staff.
January 10, 2026
Reply from Hays Travel - Ripon
Thank you - Chloe
friendly and helpful
It was friendly and helpful. I'm used to arranging holidays myself, so it was good to have most of the legwork done by someone else.
January 1, 2026
Reply from Hays Travel - Ripon
Thanks you - Ruby
Quick efficient service
Quick efficient service. Very responsive on phone and emails. Gives plenty of options
January 11, 2026
Reply from Hays Travel - Ripon
Thank you - Caroline
Lauren was attentive and helpful
Lauren was attentive and helpful, she has a great sense of customer service l
January 11, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Lauren
Fabulous service …
Nicola was knowledgeable and helpful and got us a great deal on our holiday. Such a friendly agent who always listens and builds you the best holiday!
January 11, 2026
Reply from Hays Travel - Ripon
Thank you for your kind review, it is always my pleasure to be able to help and get you booked. Kind regards Nicola
Fantastic service.
Fantastic service from Nicola at the Ripon branch. She is extremely helpful, knowledgeable, and always ensures everything is correct from start to finish. Nicola consistently finds the best deals and offers excellent advice when booking accommodation. We have booked with her before and will definitely continue to do so in the future.
January 7, 2026
Reply from Hays Travel - Ripon
Many thanks - Nicola
Chloe was keen to help and explained…
Chloe was keen to help and explained all the extras we hadn’t considered
January 1, 2026
Reply from Hays Travel - Ripon
Many thanks - Chloe
Get away girls
I The young lady was very helpful i Will always go to Hays travel in ripon when i want to go anywhere
January 7, 2026
Reply from Hays Travel - Ripon
Thank you - Caroline
Very kind agent call Nicola helped me…
Very kind agent call Nicola helped me book a quick break away.
January 4, 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Nicola
Nicola in the Ripon branch is very good…
Nicola in the Ripon branch is very good and makes sure that all is correct every step of the way. She always makes you aware of the best deals and gives very good advice when booking accommodation. We have booked with Nicola several times and we will go back to her in the future.
January 3, 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Always a good service from Hays Travel.
December 31, 2025
Reply from Hays Travel - Ripon
Always our pleasure to be able to help. Many thanks Nicola
Always friendly funny and informative…
Always friendly funny and informative always willing to do the very best ! Excellent
December 31, 2025
Reply from Hays Travel - Ripon
Thank you for your kind word, Its always my pleasure to be able to help. Many thanks Nicola
quick service and completed in one visit
December 24, 2025
Reply from Hays Travel - Ripon
Thankyou! - Nicola
Never have visited your shop before We…Holiday 2026
Never have visited your shop before We found Nicola Frances Very helpful and explain everything in detail
December 23, 2025
Reply from Hays Travel - Ripon
Thank you - Nicola
Exceptional!
As always, helpful, friendly, nothing too much trouble! Your Ripon team, led by Caroline, are exceptional.
December 20, 2025
Reply from Hays Travel - Ripon
Thank you - Caroline
Very pleasant
Very pleasant, given lots of information by Nicola, would highly recommend , holiday booked , very efficient ,
December 18, 2025
Reply from Hays Travel - Ripon
Thank you for your kind review it was my pleasure and I am sure you will have a wonderful time.
Great service and advice
The help we received in booking our trip to Belfast and choosing a hotel was invaluable and very reassuring.
We had mentioned this trip when booking our last holiday and received some help and information then so were pleased to be contacted when Easy Jet had special holiday offers available ,which always helps !
December 3, 2025
Reply from Hays Travel - Ripon
Thank you - Charlotte
Ripon Branch.
We were helped by the manager,who was as usual most helpful and friendly.we travel a good distance to be assisted by her,we always go to the Ripon branch despite having a branch locally.
December 11, 2025
Reply from Hays Travel - Ripon
Thank you once again for your kind words - Caroline
Care and Understadning
Friendly service and understanding of what we were looking for in our first cruise. Nice to see an experienced member of staff guiding a new member with sensitivity and understanding. Great experience.
November 28, 2025
Reply from Hays Travel - Ripon
Thank you - Nicola
Reply from Hays Travel - Ripon
Thank you - Caroline
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