As we’ve come to expect from Hays staff they are always friendly, helpful and knowledgable about destinations we looked at for our holiday. Joanne spent time looking at the facilities and checking the... See more
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Jenny was amazing, the booking was a nightmare as the price kept changing, with Jennys help, patience and expertise she sorted it all out for me. She was really cheerful and funny a pleasure to deal w... See more
Company replied
The girls in the Salford store are all so happy friendly and lovely plus go out of there way to help find you a holiday for your needs, everything is done for you in no time and if you have any querie... See more
Company replied
I have recently booked a holiday to Lanzarote for me and my partner, we were greeted by a lovely travel agent called Saskia. She was very professional and helpful making sure we had everything we need... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Briar Hill Way, Salford Shopping City, M6 5FD, Salford, United Kingdom
- 01615328936
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Always great service
Always great service, all the staff are so helpful and always find you a great deal.
August 2, 2026
Excellent Service and friendly staff
As we’ve come to expect from Hays staff they are always friendly, helpful and knowledgable about destinations we looked at for our holiday. Joanne spent time looking at the facilities and checking the reviews for the hotel we picked and finding us a good deal.
July 31, 2026
The staff are so friendly and…
The staff are so friendly and knowledgeable, very helpful.
July 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great thanks
Great thanks, Fran, help me out with booking for Santorini. Thanks so much
July 27, 2026
Reply from Hays Travel - Salford
Thanks so much for this lovely feedback, we really do appreciate it
Hays Travel Salford 💯%
Riah is amazing very informative, professional and friendly. Found the perfect holiday for our family. 🙂
July 25, 2026
Reply from Hays Travel - Salford
Hi Warren,
Thank you so much for this amazing feedback, I really appreciate you coming back to me after all these years, it's been my absolute pleasure booking such a wonderful family Holiday for you all.
Look forward to seeing you again soon
Riah
Reply from Hays Travel - Salford
Thanks for this amazing feedback John, it really is truly appreciated and we love that you recommend us to everyone, Thanks again and look forward to seeing you again soon
Palma nova package holiday
Easy to book with the assistant and all my questions answered. The paperwork was printed off immediately and all the informationthat I needed for now was in the folder. From going in the shop to leaving with my holiday package took less than 15 mins which was perfect.
July 19, 2026
Reply from Hays Travel - Salford
Thanks so much for taking the time to leave us this lovely feedback, it really is appreciated.
Lady was very helpful especially as our…
Lady was very helpful especially as our daughter kept changing date we could take our granchildren away next yr,really patient and understanding
July 26, 2026
Reply from Hays Travel - Salford
Thanks for this lovely feedback Kim, patience is our middle name.
Thanks for booking it really is appreciated
The girls in the Salford store are all…
The girls in the Salford store are all so happy friendly and lovely plus go out of there way to help find you a holiday for your needs, everything is done for you in no time and if you have any queries they will answer straight away.
July 14, 2026
Reply from Hays Travel - Salford
Such lovely feedback to read, thank you so much for taking the time to do so, I really am so happy to read how thrilled you are with the service provided in store, hopefully many more to come.
Reply from Hays Travel - Salford
Thanks so much for having us this lovely feedback, so nice to read how happy you are with the service provided in store
Very helpful finding best deal for us..
July 15, 2026
Reply from Hays Travel - Salford
Thanks so much for this lovely feedback , it really is appreciated
Reply from Hays Travel - Salford
Thanks as always for this lovely feedback Paul it really is appreciated
The staff in the salford shop are …
The staff in the salford shop are the best and very helpful your booking fast track and money and helping you to get the best holiday for you the service the booking process and everything else you need
July 21, 2026
Reply from Hays Travel - Salford
Thank you so much for this amazing feedback as always, it really is such a pleasure booking your lovely Holidays,Thank you for choosing us again - See you soon Riah
The first impressions was really good…
The first impressions was really good welcoming and really it was a great experience. They very very helpful and professional.
July 19, 2026
Reply from Hays Travel - Salford
Thanks so much for this fabulous feedback Colin, it really is appreciated, so nice to read how pleased you were Fran and her service, Thanks again so much
Reply from Hays Travel - Salford
Carol Lathwood,
Thank you for your kind review. We are so glad to hear that you found our service excellent and helpful.
Kind Regards
Hays Travel Salford
I can't rate the girls high enough
I can't rate the girls high enough, they are so helpful and friendly, this is main reason I book holidays with them and not online
July 15, 2026
Reply from Hays Travel - Salford
Paula,
Thank you for your wonderful review! We are so pleased to hear that our team's helpfulness and friendliness are the main reasons you choose to book your holidays with us. We truly appreciate your loyalty!
Kind Regards
Hays Travel Salford
Every thing fell into place flights…
Every thing fell into place flights were on time 3 flights later fab holiday
July 15, 2026
Reply from Hays Travel - Salford
Thanks so much for the fab feedback, another bucket list under your belt, plenty more to come, Thanks for always choosing us, we really do appreciate it
Your staff their friendly and…
Your staff their friendly and efficient, knowledgeable service is a credit to Hays,
July 14, 2026
Reply from Hays Travel - Salford
Hi Diane, Thank you so much for this lovely feedback we really do appreciate it and look forward to seeing you again soon
Hays Travel Salford
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