We have used Hays Travel Salford previously and as with the other occasions we were looked after really well. All the staff we have dealt with have been very efficient and this occasion was no differe... See more
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We have used Hays Travel Salford previously and as with the other occasions we were looked after really well. All the staff we have dealt with have been very efficient and this occasion was no differe... See more
Company replied
The staff at hays travel Salford are absolutely brilliant. Always on hand if you need them or worried about anything to do with your holiday and make me feel warm and welcome and put your mind at ease... See more
Company replied
We could not of had a better experience at hays travel -salford ,thanks to saskia who from start to finish was really helpful she listened to what we were looking for and found us a great first holida... See more
Company replied
Hays Travel staff never fail to help us find our right holiday, and they will do all they can to ensure we get the holiday we want. We prefer to use Hays travel above any other company, because of the... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
20 Briar Hill Way, Salford Shopping City, M6 5FD, Salford, United Kingdom
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Absolutly brilliant .great staff very helpfull polite and fun we had a great giggle with them while sorting our holiday .fab staff fab shop you couldnt do enough for us 10/10

Reply from Hays Travel - Salford
We've always booked with Hays, previously Co-op for years and always booked with Jo, always helpful

Reply from Hays Travel - Salford
Absolutely Amazing service, Reah was exceptional from the start, lovely pleasant atmosphere too,

Reply from Hays Travel - Salford
We booked our long awaited holiday with fran she was absolutely fantastic helped us with everything as things have changed since our last holiday

Reply from Hays Travel - Salford
The agent that served us was very polite and made us feel at ease even though it was practically closing time. She answered our questions without worrying about the time

Reply from Hays Travel - Salford
We All ways go to Hays at Salford shopping precinct as all the staff lovely and polite all ways happy to help you with any questions. We won’t go anywhere else.

Reply from Hays Travel - Salford
I have recently booked a holiday to Lanzarote for me and my partner, we were greeted by a lovely travel agent called Saskia. She was very professional and helpful making sure we had everything we needed for our holiday. If you are looking to book a holiday through Hays I would 100% recommend her.

Reply from Hays Travel - Salford
Fran was extremely helpful and went above and beyond to help us find out perfect holiday

Reply from Hays Travel - Salford
Booked a all inclusive EasyJet holiday
5 days in advance with Hays travel Salford precinct Brought passports with me
Helpful polite & pleasant travel advisor
Most documents including boarding passes printed out during the booking process

Reply from Hays Travel - Salford
Very helpful was that beautiful girl sashka talked me tho everything was very helpful

Reply from Hays Travel - Salford

Reply from Hays Travel - Salford

Reply from Hays Travel - Salford
I think your female Staff.. are beautiful women.. who bend over backwards to service travellers requirements.
Myself and partner...Mr. John Parkinson...and Mr. Ray Gavin...have spent...£12,000 over past 5 years with Hays.
May our tradition continue around our Globe 🌎. Kind 😇 regards.. Jp n RG..

Reply from Hays Travel - Salford
The staff is very good and they are very knowledgeable and they make the experience very pleasant

Reply from Hays Travel - Salford
All the Staff are always pleasant, helpful, if they don't know answer to a question they will find out and let us know, always a pleasure to go in the shop.

Reply from Hays Travel - Salford

Reply from Hays Travel - Salford
I gave Joanne a mamoth task of finding me a holiday for school holidays within a certain budget. She and the girls came up trumps. Very happy customer here

Reply from Hays Travel - Salford
As always Joanne very helpful does her upmost to help you ..Well informed very good customer service well pleased with outcome ..

Reply from Hays Travel - Salford
Always use hays travel never had any issues so that why I keep coming back. All the girls are very helpful and seem happy to help get the best holiday.

Reply from Hays Travel - Salford
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