Hays Travel - Salford Reviews 

1,139
TrustScore 5 out of 5

4.9

20 Briar Hill Way, Salford Shopping City, M6 5FD Salford, GB


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Rated 5 out of 5 stars

We have used Hays Travel Salford previously and as with the other occasions we were looked after really well. All the staff we have dealt with have been very efficient and this occasion was no differe... See more

Company replied

Rated 5 out of 5 stars

The staff at hays travel Salford are absolutely brilliant. Always on hand if you need them or worried about anything to do with your holiday and make me feel warm and welcome and put your mind at ease... See more

Company replied

Rated 5 out of 5 stars

We could not of had a better experience at hays travel -salford ,thanks to saskia who from start to finish was really helpful she listened to what we were looking for and found us a great first holida... See more

Company replied

Rated 5 out of 5 stars

Hays Travel staff never fail to help us find our right holiday, and they will do all they can to ensure we get the holiday we want. We prefer to use Hays travel above any other company, because of the... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 20 Briar Hill Way, Salford Shopping City, M6 5FD, Salford, United Kingdom

  • 01615328936

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,139)

118,033 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good experience

Very good experience
Was very knowledgeable and helpful

May 24, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Pete Daniels,

We're so glad you had a good experience. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 4 out of 5 stars

Hays Salford shopping city is a lovely…

Hays Salford shopping city is a lovely shop, all the staff are lovely and go above and beyond to help when needed, The young lady who I booked with was amazing.

May 16, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Amanda,

We are so pleased you had a lovely experience with us. We appreciate your kind words and look forward to assisting you again.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Staff are so helpful

Staff are so helpful. Great service thank you

May 21, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Ursula,

Thank you for your kind words! We are delighted to hear our team provided great service.

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Great to speak to Saskia

Great to speak to Saskia, she gave me all the information l required.

May 20, 2026
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Reply from Hays Travel - Salford

Frances Harding,

We are so glad we could provide all the information you required. Thank you!

Kind Regards
Hays Travel salford

Rated 5 out of 5 stars

Great service from start to finish…

Great service from start to finish always book our yearly works golf trip with Hays Travel salford

May 20, 2026
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Reply from Hays Travel - Salford

P Norbury ,

We are so pleased you consistently choose us for your golf trips. We appreciate your loyalty!

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Hays travel Salford are an amazing team

Hays travel Salford are an amazing bunch of ladies, I use them regularly, so much I have a nick name of (last minute Annie) which I love ❤️
They are always extremely helpful friendly, and nothing is too much trouble ,Joanne is an amazing lady looks after my special needs too ❤️ as well as all other lovely staff
Always recommend Hays travel Salford
Thank you for looking after me
Sandra

May 20, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Sandra,

Ah thank you for your lovely feedback, We truly appreciate your kind words and continued support Sandra and I absolutely love booking your holidays.
See you soon,
Joanne

Kind Regards
Hays Travel Hastings

Rated 5 out of 5 stars

Everything about the experience was…

Everything about the experience was fantastic everything I asked for was provided in a professional manner Riah couldn’t do enough for me I would highly recommend and book more holidays going forward

May 16, 2026
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Reply from Hays Travel - Salford

Jason,

Thank you so much for this amazing feedback, always a pleasure booking your lovely Holidays.
Look forward to booking many more

Riah
Hays Travel Salford

Rated 5 out of 5 stars

The lady was fantastic very…

The lady was fantastic very knowledgeable absolutely brilliant

May 8, 2026
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Reply from Hays Travel - Salford

Angela Dempsey,

Thank you for your kind words; we are delighted to hear you had such a positive experience with us.

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

The people you have working in your…

The people you have working in your shop are always very polite and very helpful and I have very happy to book my holidays with your company thank you

May 7, 2026
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Reply from Hays Travel - Salford

James,

Thank you for your wonderful feedback! We are so pleased to know our team provides helpful and polite service. We appreciate your continued trust.

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Excellent service

Excellent service , always very helpful, friendly staff .
Everything explained about the booking from start to finish .

May 5, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Gail Burgin,

We're so pleased you received excellent service and found our staff helpful and friendly. We appreciate your kind words!

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Very friendly staff helping to pick my…

Very friendly staff helping to pick my perfect holiday

May 13, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Tacey,

We are so happy our staff helped you find the perfect Holiday
We look forward to seeing you again soon

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Happy to book my holidays from hays…

Happy to book my holidays from hays travel because of the friendly atmosphere and the staff are very helpful

May 3, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

PAUL D'LAZARUS,

We are so pleased you enjoy booking your holidays with us. Thank you for your kind words.

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Great service from Joanne

Great service from Joanne. Very knowledgeable about the place we wanted to visit. She got us a great last minute deal. Very happy with the experience and service.

May 12, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Karen Dodd,

We are so happy to hear you had such a positive experience! We're delighted we could find you a great last-minute deal.

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

The Hays Travel agent was very patient…

The Hays Travel agent was very patient and helpful with our requests. Nikki at Salford was brilliant she did a great job finding a holiday for us.
I would definitely recommend Hays Travel Salford, I’ve never had any problems with any of the staff or problems regarding a holiday. Thank you Hays Travel.

May 9, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

S Joyson,

We are so pleased to hear about your positive experience with us. We appreciate you taking the time to share your kind words and are glad we could assist you.

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Nikki was patient and really helpful.

Nikki was patient and really helpful.
Had time to go through different holidays even though I didn't know what I wanted.

May 10, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Lisa,

We appreciate you sharing your experience. We're so happy to hear that our advisor was patient and helpful while finding your holiday, even with many options.

Kind Regards
Hays Travel Salford

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