We have used Hays Travel Salford previously and as with the other occasions we were looked after really well. All the staff we have dealt with have been very efficient and this occasion was no differe... See more
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The staff at hays travel Salford are absolutely brilliant. Always on hand if you need them or worried about anything to do with your holiday and make me feel warm and welcome and put your mind at ease... See more
Company replied
We could not of had a better experience at hays travel -salford ,thanks to saskia who from start to finish was really helpful she listened to what we were looking for and found us a great first holida... See more
Company replied
Always friendly, knowledgeable and great guidance given from personal experience from the staff here. I usually deal with Saskia who knows what I want and need from a holiday and always delivers.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Briar Hill Way, Salford Shopping City, M6 5FD, Salford, United Kingdom
- 01615328936
4.9
Excellent
1K reviews
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Great service from Joanne
Great service from Joanne. Very knowledgeable about the place we wanted to visit. She got us a great last minute deal. Very happy with the experience and service.
May 12, 2026
Reply from Hays Travel - Salford
Karen Dodd,
We are so happy to hear you had such a positive experience! We're delighted we could find you a great last-minute deal.
Kind Regards
Hays Travel Salford
The Hays Travel agent was very patient…
The Hays Travel agent was very patient and helpful with our requests. Nikki at Salford was brilliant she did a great job finding a holiday for us.
I would definitely recommend Hays Travel Salford, I’ve never had any problems with any of the staff or problems regarding a holiday. Thank you Hays Travel.
May 9, 2026
Reply from Hays Travel - Salford
S Joyson,
We are so pleased to hear about your positive experience with us. We appreciate you taking the time to share your kind words and are glad we could assist you.
Kind Regards
Hays Travel Salford
Nikki was patient and really helpful.
Nikki was patient and really helpful.
Had time to go through different holidays even though I didn't know what I wanted.
May 10, 2026
Reply from Hays Travel - Salford
Lisa,
We appreciate you sharing your experience. We're so happy to hear that our advisor was patient and helpful while finding your holiday, even with many options.
Kind Regards
Hays Travel Salford
I knew what i wanted which made it…
I knew what i wanted which made it easier, the whole process took around 15 minutes
May 10, 2026
Reply from Hays Travel - Salford
Janine Butterworth,
We appreciate you taking the time to share your feedback. We're so happy we could provide a quick and easy booking experience for you.
Kind Regards
Hays Travel Salford
No need for any changes
No need for any changes. Lady that served me explained everything in great detail and left me with no worries. Excellent attitude. Cheerful and friendly. No problems whatsoever 🙂
April 29, 2026
Reply from Hays Travel - Salford
Mr Steven Wright,
We appreciate you sharing your experience. We're happy to hear that you were thoroughly informed and felt at ease with the service you received. Thank you!
Kind Regards
Hays Travel Salford
We are always very happy with the…
We are always very happy with the service you provide the staff are so helpful so effecient too. They provide excellent service. Friendly too. We are regular customers and we're recognized which is thoughtful I can't thank them enough.
April 8, 2026
Reply from Hays Travel - Salford
Patrick,
We're happy to hear that you're always very satisfied with our efficient and helpful service! It means a lot to us that you feel valued as a regular customer. Thank you for your wonderful feedback!
Kind Regards
Hays Travel Salford
Reply from Hays Travel - Salford
Dear Daniel,
Thanks so much for the lovely feedback, it really is appreciated
Many Thanks
Hays Travel Salford
Very helpful and knowledgable.
Very helpful, we were served by the lovely Nichola gave her our criteria and budget and she sorted a wonderful last minute 3 night break in no time. Nichola was knowledgable and ver pleasant. Never used Hays before but certainly will do again.
April 18, 2026
Reply from Hays Travel - Salford
Carol Linney,
We are so happy we could provide such helpful and knowledgeable service, and that you enjoyed your experience. Thank you for taking the time to leave us such a great review; we appreciate it.
Kind Regards
Hays Travel Salford
Reply from Hays Travel - Salford
Hi Paul
Thanks so much for you review, I am so please to read you found my staff excellent, we look forward to seeing you again soon
Many Thanks
Hays Travel Salford
Reply from Hays Travel - Salford
Ian Carter,
We're happy to hear that your experience was straightforward, and the agent was pleasant and helpful. Thank you for your kind feedback!
Kind regards
Hays Travel Salford
Felt welcome as soon as walking in…
Felt welcome as soon as walking in store, really helpful and Brilliant service from Emma and other staff, I normally only book from tui stores but not anymore, will stay with Hays travel. Thank you all staff at the salford precinct store.
April 9, 2026
Reply from Hays Travel - Salford
rosalind sherwood,
We're happy to hear that you felt welcome and received brilliant service. It's great you'll stay with us instead of booking elsewhere. Thank you for your review!
Kind regards
Hays Travel Salford
Very helpful
Although only one member of staff was helping me book my holiday, all the staff will give you recommendations or advice! I really appreciate that because I like hearing where people have been and their experiences, it helps with choosing. Staff always make you feel welcome and allow you to take your time browsing with no pressure. Always honest and give lots of options to suit your needs. I am very fussy but my requests are always dealt with professionalism and a smile, nothing is to much trouble.
March 31, 2026
Reply from Hays Travel - Salford
Carmel
We appreciate you taking the time to share your kind words. We're happy to hear that our team's recommendations and welcoming atmosphere made your booking experience so positive. It's great to know our team met your needs with professionalism and care.
Kind regards
Hays Travel
Went into Hays Travel on Salford…
Went into Hays Travel on Salford precinct to enquire about booking a holiday in September, it was dealt with very smoothly and efficiently and we booked the holiday
April 5, 2026
Reply from Hays Travel - Salford
Sandra Watson,
We're happy to hear that your holiday booking experience was smooth and efficient. Thank you for choosing us to book your September holiday; we appreciate it!
Kind regards
Hays Travel Salford
Great service and got a better deal…
Great service and got a better deal than I thought I'd get thanks to saskia
April 5, 2026
Reply from Hays Travel - Salford
Andrew,
We are so happy to hear about your great experience, and we appreciate you taking the time to leave us such positive feedback!
Kind regards
Hays Travel Salford
Love this shop
As always a pleasure to go into Hays on Salford because everyone looks happy, helpful and especially Riah who is always helpful and happy to see us
April 2, 2026
Reply from Hays Travel - Salford
Thanks so much as always for these lovely comments, always a pleasure to book your lovely Holidays
Look forward to seeing you again soon
Staff great as allways
April 3, 2026
Reply from Hays Travel - Salford
Stephen,
We appreciate you taking the time to share your experience; we are so happy to hear that our staff met your expectations.
Kind regards
Hays Travel Salford
Reply from Hays Travel - Salford
Mrs Jordan,
We are so glad we could assist you in securing the holiday you wanted at the very last minute. Thank you for your review.
Kind regards
Hays Travel Salford
Nicole was so helpful and patient…
Nicole was so helpful and patient looking through everything until we found a suitable holiday
March 31, 2026
Reply from Hays Travel - Salford
Irene Duffy,
We appreciate your kind words! We're so happy we could assist you in finding the perfect holiday with patience and helpfulness.
Kind regards
Hays Travel
Reply from Hays Travel - Salford
Rita Evans,
We appreciate your positive feedback and are so glad that you found our service helpful and informative when you booked with us.
Kind regards
Hays Travel
The lady we dealt with Nikki is…
The lady we dealt with Nikki is absolutely phenomenal. Nothing at all was a bother and she genuinely seemed to care to get us the best package possible.
She is a genuinely massive asset to your organisation.
Thanks again Nikki.
March 29, 2026
Reply from Hays Travel - Salford
Thank so much for your lovely feedback, thanks for booking with me again, look forward to the next one, Thanks Nic x
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