Hays Travel - Salford Reviews 

1,143
TrustScore 5 out of 5

4.9

20 Briar Hill Way, Salford Shopping City, M6 5FD Salford, GB


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Rated 5 out of 5 stars

Saskia was our booker and helped me look into a last minute getaway for me and my husband, she was very informative and advised us on best locations that covered what we wanted. We ended up booking a... See more

Rated 5 out of 5 stars

The staff at hays travel Salford are absolutely brilliant. Always on hand if you need them or worried about anything to do with your holiday and make me feel warm and welcome and put your mind at ease... See more

Company replied

Rated 5 out of 5 stars

We have used Hays Travel Salford previously and as with the other occasions we were looked after really well. All the staff we have dealt with have been very efficient and this occasion was no differe... See more

Company replied

Rated 5 out of 5 stars

We could not of had a better experience at hays travel -salford ,thanks to saskia who from start to finish was really helpful she listened to what we were looking for and found us a great first holida... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 20 Briar Hill Way, Salford Shopping City, M6 5FD, Salford, United Kingdom

  • 01615328936

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,143)

119,579 reviews in the last 12 months

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Rated 4 out of 5 stars

Finding us the correct holiday very…

Finding us the correct holiday very last minute

March 28, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Mrs Jordan,

We are so glad we could assist you in securing the holiday you wanted at the very last minute. Thank you for your review.

Kind regards
Hays Travel Salford

Rated 5 out of 5 stars

Nicole was so helpful and patient…

Nicole was so helpful and patient looking through everything until we found a suitable holiday

March 31, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Irene Duffy,

We appreciate your kind words! We're so happy we could assist you in finding the perfect holiday with patience and helpfulness.

Kind regards
Hays Travel

Rated 5 out of 5 stars

Usual service very helpful and…

Usual service very helpful and knowledgeable

March 31, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Rita Evans,

We appreciate your positive feedback and are so glad that you found our service helpful and informative when you booked with us.

Kind regards
Hays Travel

Rated 5 out of 5 stars

The lady we dealt with Nikki is…

The lady we dealt with Nikki is absolutely phenomenal. Nothing at all was a bother and she genuinely seemed to care to get us the best package possible.
She is a genuinely massive asset to your organisation.
Thanks again Nikki.

March 29, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Thank so much for your lovely feedback, thanks for booking with me again, look forward to the next one, Thanks Nic x

Rated 5 out of 5 stars

The girl was very helpful

The girl was very helpful

March 26, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Samuel,

We appreciate you sharing your experience with us, and we're so glad the team member was able to help you out during your visit.

Kind regards
Hays Travel

Rated 5 out of 5 stars

Thank you to all the staff at Salford…

Thank you to all the staff at Salford branch .

November 16, 2025
Hays Travel - Salford logo

Reply from Hays Travel - Salford

linda hadcroft,

We appreciate you taking the time to share your positive experience with our Salford branch staff. We're so glad you were happy.

Kind regards
Hays Travel

Rated 5 out of 5 stars

I rang and spoke to the manager

I rang and spoke to the manager, and she was really helpful and understood what I was looking for

March 17, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Gillian Toole,

We appreciate you taking the time to leave us a review. We are so glad the manager was able to provide such helpful and understanding assistance!

Kind regards
Hays Travel

Rated 5 out of 5 stars

Lovely experience so stressless

From the second we walked in the Salford branch we was welcomed with a smile and from then on what we thought would be stressful turned out to be fun professional helpful and relaxing
We had a holiday booked within 10 mins and I can’t thank Riah and her team enough
Thx a lot

March 23, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Thank you so much for this amazing feedback Stephen, It was my absolute pleasure to serve you both and get you the relaxing break you wanted :)
Look forward to seeing you again soon
Many Thanks

Riah
Hays Travel

Rated 5 out of 5 stars
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Carol,

We appreciate you taking the time to share your positive experience; we are so happy that you are pleased with our service.

Kind regards
Hays Travel

Rated 5 out of 5 stars

What can I say

What can I say?
All I did was contact your Salford branch and spoke to a lovely lady called Nicola, I just explained when and where we wanted to go and she done everything, keeping me informed every step of the way.
Nicola found us a weekend break at a good price.
Very happy with the service, if all your staff are as efficient as this lady, then there is not much more I could say, 5 star service.
Thank you.

March 22, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Ian Creely,

We're so happy to hear about the wonderful service you received from our Salford branch. It's great to know the arrangements for your weekend break were handled so efficiently, and that you were kept informed throughout the process. Thank you for your 5-star review!

Kind regards
Hays Travel

Rated 5 out of 5 stars

Great advisor

Great advisor. Knowledgable and friendly. No complaints

March 19, 2026
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Reply from Hays Travel - Salford

customer,

We appreciate your comments and we are so happy to hear you found our advisor to be both knowledgeable and friendly.

Kind regards
Riah
Hays Travel
Salford

Rated 5 out of 5 stars

Helpful from start to finish explained…

Helpful from start to finish explained about holiday hotel and what the surroundings area is like very helpful definitely be going back to hays

March 11, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Jean Coffey,

We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that the information about the hotel and area was helpful.

Kind regards
Hays Travel

Rated 5 out of 5 stars

Helpful friendly staff

Helpful friendly staff. Plenty of experience.

March 10, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

ASHLEY,

We appreciate you taking the time to share your kind words. We're so happy to hear that our staff was helpful and friendly for you!

salford, Hays Travel

Rated 5 out of 5 stars

Emma was fantastic and really helpful…

Emma was fantastic and really helpful she found us the holiday and we booked

March 16, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Adam Thorpe,

We appreciate you taking the time to share your booking experience with us. We're so happy to hear that you found what you were looking for!

salford, Hays Travel

Rated 5 out of 5 stars

Itvis always a great experience going…

Itvis always a great experience going to Salford branch the girls are always very knowledgeable and friendly

March 13, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Lynda Hazeldine,

We appreciate you taking the time to share your experience. We're so happy to hear that our team is knowledgeable and friendly.

salford, Hays Travel

Rated 5 out of 5 stars

Are visit to Hays Travel

As always a wonderful service at Hayes Travel in Salford as we have said many times wouldn't use any other travel companies

March 2, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Mark,

We're happy to hear that you consistently receive wonderful service at our Salford location. It's great to know we're your travel company of choice; thank you!

salford, Hays Travel

Rated 5 out of 5 stars

My first time of travelling and you…

My first time of travelling and you make my ticket so easy and cheaper than I expected
Thankyou

July 3, 2025
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Vivian,

We are so happy we made your first travel ticket purchase easy and more affordable than you anticipated. Thank you for your kind words!

salford, Hays Travel

Rated 5 out of 5 stars

Helpfully staf

The young lady who dealt with are booking was very polite and knowledgeable about the area were we wished to visit. She also printed off all the relevant documents including the boarding passes.

March 6, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

anthony coggins,

We appreciate you taking the time to share your booking experience. We're happy to hear that the service you received was helpful and informative. We hope you have a wonderful trip!

salford, Hays Travel

Rated 5 out of 5 stars

well done Hays

We have booked with Hayes many times before and keep coming back because the staff are very helpful.

March 4, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

jean,

We appreciate your continued loyalty and are so glad to hear that our team's helpfulness keeps you returning to us for your bookings.

salford, Hays Travel

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