We have used Hays Travel Salford previously and as with the other occasions we were looked after really well. All the staff we have dealt with have been very efficient and this occasion was no differe... See more
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The staff at hays travel Salford are absolutely brilliant. Always on hand if you need them or worried about anything to do with your holiday and make me feel warm and welcome and put your mind at ease... See more
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We could not of had a better experience at hays travel -salford ,thanks to saskia who from start to finish was really helpful she listened to what we were looking for and found us a great first holida... See more
Company replied
Always friendly, knowledgeable and great guidance given from personal experience from the staff here. I usually deal with Saskia who knows what I want and need from a holiday and always delivers.
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Briar Hill Way, Salford Shopping City, M6 5FD, Salford, United Kingdom
- 01615328936
4.9
Excellent
1K reviews
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Reply from Hays Travel - Salford
Samuel,
We appreciate you sharing your experience with us, and we're so glad the team member was able to help you out during your visit.
Kind regards
Hays Travel
Thank you to all the staff at Salford…
Thank you to all the staff at Salford branch .
November 16, 2025
Reply from Hays Travel - Salford
linda hadcroft,
We appreciate you taking the time to share your positive experience with our Salford branch staff. We're so glad you were happy.
Kind regards
Hays Travel
I rang and spoke to the manager
I rang and spoke to the manager, and she was really helpful and understood what I was looking for
March 17, 2026
Reply from Hays Travel - Salford
Gillian Toole,
We appreciate you taking the time to leave us a review. We are so glad the manager was able to provide such helpful and understanding assistance!
Kind regards
Hays Travel
Lovely experience so stressless
From the second we walked in the Salford branch we was welcomed with a smile and from then on what we thought would be stressful turned out to be fun professional helpful and relaxing
We had a holiday booked within 10 mins and I can’t thank Riah and her team enough
Thx a lot
March 23, 2026
Reply from Hays Travel - Salford
Thank you so much for this amazing feedback Stephen, It was my absolute pleasure to serve you both and get you the relaxing break you wanted :)
Look forward to seeing you again soon
Many Thanks
Riah
Hays Travel
Great service as usual.
March 15, 2026
Reply from Hays Travel - Salford
Carol,
We appreciate you taking the time to share your positive experience; we are so happy that you are pleased with our service.
Kind regards
Hays Travel
What can I say
What can I say?
All I did was contact your Salford branch and spoke to a lovely lady called Nicola, I just explained when and where we wanted to go and she done everything, keeping me informed every step of the way.
Nicola found us a weekend break at a good price.
Very happy with the service, if all your staff are as efficient as this lady, then there is not much more I could say, 5 star service.
Thank you.
March 22, 2026
Reply from Hays Travel - Salford
Ian Creely,
We're so happy to hear about the wonderful service you received from our Salford branch. It's great to know the arrangements for your weekend break were handled so efficiently, and that you were kept informed throughout the process. Thank you for your 5-star review!
Kind regards
Hays Travel
Reply from Hays Travel - Salford
customer,
We appreciate your comments and we are so happy to hear you found our advisor to be both knowledgeable and friendly.
Kind regards
Riah
Hays Travel
Salford
Helpful from start to finish explained…
Helpful from start to finish explained about holiday hotel and what the surroundings area is like very helpful definitely be going back to hays
March 11, 2026
Reply from Hays Travel - Salford
Jean Coffey,
We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that the information about the hotel and area was helpful.
Kind regards
Hays Travel
Great assistant very knowledgeable very…
Great assistant very knowledgeable very very kind
March 18, 2026
Reply from Hays Travel - Salford
Mrs Connor,
We appreciate you sharing your kind comments. We are so glad that our assistance and knowledge were helpful to you during your visit with us.
Kind regards
Hays Travel
Reply from Hays Travel - Salford
ASHLEY,
We appreciate you taking the time to share your kind words. We're so happy to hear that our staff was helpful and friendly for you!
salford, Hays Travel
Emma was fantastic and really helpful…
Emma was fantastic and really helpful she found us the holiday and we booked
March 16, 2026
Reply from Hays Travel - Salford
Adam Thorpe,
We appreciate you taking the time to share your booking experience with us. We're so happy to hear that you found what you were looking for!
salford, Hays Travel
Reply from Hays Travel - Salford
Samantha Buadi jordan,
We appreciate you sharing your experience; we're so glad our team's helpfulness and friendliness stood out to you!
salford, Hays Travel
Itvis always a great experience going…
Itvis always a great experience going to Salford branch the girls are always very knowledgeable and friendly
March 13, 2026
Reply from Hays Travel - Salford
Lynda Hazeldine,
We appreciate you taking the time to share your experience. We're so happy to hear that our team is knowledgeable and friendly.
salford, Hays Travel
Are visit to Hays Travel
As always a wonderful service at Hayes Travel in Salford as we have said many times wouldn't use any other travel companies
March 2, 2026
Reply from Hays Travel - Salford
Mark,
We're happy to hear that you consistently receive wonderful service at our Salford location. It's great to know we're your travel company of choice; thank you!
salford, Hays Travel
My first time of travelling and you…
My first time of travelling and you make my ticket so easy and cheaper than I expected
Thankyou
July 3, 2025
Reply from Hays Travel - Salford
Vivian,
We are so happy we made your first travel ticket purchase easy and more affordable than you anticipated. Thank you for your kind words!
salford, Hays Travel
Helpfully staf
The young lady who dealt with are booking was very polite and knowledgeable about the area were we wished to visit. She also printed off all the relevant documents including the boarding passes.
March 6, 2026
Reply from Hays Travel - Salford
anthony coggins,
We appreciate you taking the time to share your booking experience. We're happy to hear that the service you received was helpful and informative. We hope you have a wonderful trip!
salford, Hays Travel
well done Hays
We have booked with Hayes many times before and keep coming back because the staff are very helpful.
March 4, 2026
Reply from Hays Travel - Salford
jean,
We appreciate your continued loyalty and are so glad to hear that our team's helpfulness keeps you returning to us for your bookings.
salford, Hays Travel
Just told them what I wanted and they…
Just told them what I wanted and they did there best to get it for me very good service cannot get better
March 4, 2026
Reply from Hays Travel - Salford
Garry,
We're happy to hear that we met your expectations. It is wonderful to know that our service was helpful and we appreciate your feedback!
salford, Hays Travel
I cannot say enough wonderful things…
I cannot say enough wonderful things about my experience working with the agents at Hays Salford! I booked a Disney mini cruise a bit on a whim, with Joanne and honestly she made me feel completely at ease.
She was incredibly friendly, patient, and knowledgeable, answering all my questions (even the random ones!) without ever making me feel rushed. What could have felt overwhelming turned into an exciting and stress-free experience thanks to their guidance.
Every detail was handled smoothly, it made planning magical and I left feeling super excited.
If you’re even thinking about booking a Disney cruise or any trip. I wholeheartedly recommend working with them. I’m so grateful I did!
February 25, 2026
Reply from Hays Travel - Salford
Vicky,
We appreciate your wonderful feedback! We're happy to hear that your experience booking your Disney mini cruise was stress-free and exciting. It's great to know our guidance helped make your planning magical.
salford, Hays Travel
Tasha was very helpful and nothing was…
Tasha was very helpful and nothing was too much trouble to sort for us. This was the Salford branch
February 20, 2026
Reply from Hays Travel - Salford
Susan Johnson,
We appreciate you taking the time to share your experience. We are so glad to hear that our team was able to provide such great support.
salford, Hays Travel
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