Hays Travel - Salford Reviews 

1,138
TrustScore 5 out of 5

4.9

20 Briar Hill Way, Salford Shopping City, M6 5FD Salford, GB


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Rated 5 out of 5 stars

We have used Hays Travel Salford previously and as with the other occasions we were looked after really well. All the staff we have dealt with have been very efficient and this occasion was no differe... See more

Company replied

Rated 5 out of 5 stars

The staff at hays travel Salford are absolutely brilliant. Always on hand if you need them or worried about anything to do with your holiday and make me feel warm and welcome and put your mind at ease... See more

Company replied

Rated 5 out of 5 stars

We could not of had a better experience at hays travel -salford ,thanks to saskia who from start to finish was really helpful she listened to what we were looking for and found us a great first holida... See more

Company replied

Rated 5 out of 5 stars

Hays Travel staff never fail to help us find our right holiday, and they will do all they can to ensure we get the holiday we want. We prefer to use Hays travel above any other company, because of the... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 20 Briar Hill Way, Salford Shopping City, M6 5FD, Salford, United Kingdom

  • 01615328936

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,138)

118,033 reviews in the last 12 months

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Rated 5 out of 5 stars

Your staff their friendly and…

Your staff their friendly and efficient, knowledgeable service is a credit to Hays,

July 14, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Hi Diane, Thank you so much for this lovely feedback we really do appreciate it and look forward to seeing you again soon
Hays Travel Salford

Rated 5 out of 5 stars

Our holiday was booked quickly and…

Our holiday was booked quickly and efficiently nothing was too much trouble

July 14, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Thanks for this great feedback Barry, thanks for booking with us and look forward to seeing you again soon

Hays Travel Salford

Rated 5 out of 5 stars

Very efficient and knowledgable staff…

Very efficient and knowledgable staff who are only too willing to help

July 13, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

John,

Thank you for your wonderful feedback! We are so pleased to hear that you found our staff efficient and knowledgeable, and always willing to help.

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Hays travel staff are amazing

The staff at the Salford Shopping Centre are brilliant
They are quick to find the right tailored package that you require

July 6, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Hi Chris,

Thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you in finding exactly what you needed.

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

when arring to hays travel the staff…

when arring to hays travel the staff were so so friendly. the mrmber of the team which was Jennifer was so helpful we sat with her and helping us to book our holiday everything was brilliantly explained. from start to finish. so we left there knowing we had been well looked after.
all the staff at hays travel in salford were the very best 10 out of 10 to you all. and thank you Jennifer for all you done. I would recommend that all goes to hays travel for your holiday booking.
thank you to all the team

July 12, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Dear Paul,

Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience and felt well looked after. It's fantastic to know that our team provided excellent service from start to finish. We truly appreciate your recommendation!

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Jenny was amazing

Jenny was amazing, the booking was a nightmare as the price kept changing, with Jennys help, patience and expertise she sorted it all out for me. She was really cheerful and funny a pleasure to deal with. Will definitely use Hays again & recommend to others. Thank you Helen Williams

July 9, 2026
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Reply from Hays Travel - Salford

Thank you so much for this amazing feedback for Jennie, it really is appreciated, and thank you so much for your patience whilst in store, the systems were having a wobble that day, but all done and sorted and a lovely break to look forward to.
Thanks for booking and hope to see you again soon
Riah

Rated 5 out of 5 stars

Exceptional

Discussed what type of holiday I wanted and they delivered it perfectly.

July 1, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Janet,

Thank you for your wonderful feedback! We are so pleased to hear that we were able to deliver the perfect holiday experience for you. We hope you have a fantastic trip!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

No hassle booking

No hassle booking, Jo always very helpful and knowledgeable, all staff friendly, a comfortable atmosphere to book a holiday

July 3, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Mr Roy Richardson,

Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you found the booking process hassle-free and that our team was helpful and friendly. We strive to create a comfortable atmosphere for everyone.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

The staff are amazing very friendly and…

The staff are amazing very friendly and very welcoming they will allways find us the best holidays

July 3, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Michelle,

Thank you so much for your wonderful feedback! We are delighted to hear that our team is always able to help you find the perfect holidays.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Great service

Great service, knowledgeable ladies and always happy to answer any questions Always choose to book at Hays Salford.

July 1, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Thanks so much for this lovely feedback as always Chris, thanks for booking with us again, look forward to seeing you soon

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful

June 28, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Thanks so much for the lovely feedback Dale, it was so lovely to see you and thank you for coming back to us
Look forward to seeing you again soon
Riah

Rated 5 out of 5 stars

All the staff at the salford precent arevmost helpful & polite they are a credit to hays travel ♥️♥️…

All the staff at salford precent are always very helpful & polite with the customer's they are a credit to Hays travel ♥️Myself & my partner love going there when we want to go on holiday to lanzarote happy days ♥️♥️♥️♥️

June 26, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Oh Ang, what a lovely review this is, Thank you so so much, we love you booking with us and all the treats you bring us, long may they continue
Riah x

Rated 5 out of 5 stars

Great service

Great service

June 19, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Thanks so much for taking the time to leave us this feedback, we really do appreciate it

Riah

Rated 5 out of 5 stars

Holiday 202 6reat Saskia the agent…

The booking was great Saskia the agent was very good and helpful she explained everything step by step.

June 22, 2026
Hays Travel - Salford logo

Reply from Hays Travel - Salford

Thanks so much for this lovely feedback for Saskia
Thank you for booking with us
Riah

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