We would call Rachel our friend and all members of staff in the Sandbach branch. She always puts great effort into finding the best holiday for us . We always feel reassured that every part of the... See more
Company replied
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We would call Rachel our friend and all members of staff in the Sandbach branch. She always puts great effort into finding the best holiday for us . We always feel reassured that every part of the... See more
Company replied
The consultant was knowledgeable, and very patient with us whilst we made our choices. She didn't bat an eyelid at trying alternatives within our itinerary. We haven't used a travel agent for year... See more
Company replied
Entered Sandbach shop and was greeted warmly by staff. We wanted a week or so away but no where in particular, Rachel was amazing with suggestions and recommendations, we booked a 10 day holiday and... See more
Company replied
Painless, simple, all optional extras explained. The cost of the holiday was 33% cheaper than if we'd done it online (we'd estimated it the night before). Plus we got a £20 discount on airport parki... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
3 High Street, CW11 1AH, Sandbach, United Kingdom
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It is good having a local Branch that knows us as Customers.
Very helpful and friendly.

Reply from Hays Travel - Sandbach
Helpful, polite, happy and very professional. Not pushy at all and actually listened to what you had to say.

Reply from Hays Travel - Sandbach
Excellent service yet again we can't fault them always get things sorted

Reply from Hays Travel - Sandbach
We would call Rachel our friend and all members of staff in the Sandbach branch.
She always puts great effort into finding the best holiday for us .
We always feel reassured that every part of the holiday is covered.

Reply from Hays Travel - Sandbach
Ladies in the shop at Sandbach was very helpful made the experience good and easy to book my holiday thank you staff in sandbach

Reply from Hays Travel - Sandbach
Chloe was great she looked at lots of different options for the holiday we wanted finding the perfect choice .

Reply from Hays Travel - Sandbach
Harry Evans is such a great person to deal with. He has vast knowledge of the travel industry and places, always goes the extra mile in getting what we want
Thanks Harry 😁

Reply from Hays Travel - Sandbach
The consultant was knowledgeable, and very patient with us whilst we made our choices. She didn't bat an eyelid at trying alternatives within our itinerary.
We haven't used a travel agent for years, but would definitely do so again.

Reply from Hays Travel - Sandbach
The agent was very knowledgeable and helped me make the correct choices

Reply from Hays Travel - Sandbach
Straight forward and simple to get the booking that i wanted.

Reply from Hays Travel - Sandbach
Expertly done. Very knowledgable. Friendly. Good price. A pleasant experience.

Reply from Hays Travel - Sandbach
Entered Sandbach shop and was greeted warmly by staff. We wanted a week or so away but no where in particular, Rachel was amazing with suggestions and recommendations, we booked a 10 day holiday and can’t wait!

Reply from Hays Travel - Sandbach

Reply from Hays Travel - Sandbach
A lovely greeting as usual from Chloe. Very helpful and received excellent advice and recommendations. Always manage to get just what I wanted. Thanks xx

Reply from Hays Travel - Sandbach
Rachel is always a pleasure to deal with and so know

Reply from Hays Travel - Sandbach

Reply from Hays Travel - Sandbach
Chloe was very helpful and efficient. She has booked us a holiday which I am sure will be excellent.

Reply from Hays Travel - Sandbach
Friendly and efficient staff who booked holiday for me! No complaints, would certainly use Hayes Travel again!

Reply from Hays Travel - Sandbach

Reply from Hays Travel - Sandbach

Reply from Hays Travel - Sandbach
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