Thanks once again Sarah, this time putting our dream holiday together. Transfer from the airport to an overnight hotel, transfer to cruise port, car hire, 6 hotels and some excursions. Everything ran... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thanks to Sarah Gosling at Hays Travel yet again - we found a holiday and were ready to book, she managed to find a closer airport, better flight times, better tour operator and cheaper inc a free kid... See more
Company replied
Sarah is responsive, knowledgable, helpful and goes the extra mile to make your holiday perfect. Sarah always get back to you in a timely manner, has the personal touch and has access to all the great... See more
Company replied
What an amazing service. She's professional and always provides us with a great selection of holiday choices for our circumstances. Its the second time Ive used Sarah's service and already booked holi... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Sarah Gosling, S73, Barnsley, United Kingdom
- 01226 697957
4.9
Excellent
168 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sarah is incredible!
Sarah was extremely helpful with our booking this year. She went above and beyond to make our experience perfect. She is absolutely incredible and look forward to booking again soon!
June 22, 2023
Unprompted review
Reply from Hays Travel - Sarah Gosling
Ah thank you for leaving such a lovely review! It was my pleasure and I look forward to helping again :-)
My son booked through Sarah Gosling for…
My son booked through Sarah Gosling for a family holiday to Costa Adeje Tenerife we had the best time
I've just booked for Benidorm next year and am looking to book Costa Adeje 2025 Sarah sorted everything out for us
June 17, 2023
Reply from Hays Travel - Sarah Gosling
So pleased you enjoyed Tenerife! Thank you very much for booking with me again for your next trip.
Sarah is always fantastically helpful
Sarah is always fantastically helpful, friendly and professional. We always end up with great holidays and good value whilst feeling supported when we have queries. Could not ask for more. Thank you
July 13, 2023
Reply from Hays Travel - Sarah Gosling
Thank you so much for taking the time to leave such a lovely review. It's always my pleasure :-)
Great personal service from Sarah
Great personal service from Sarah, she was very accommodating to our needs and efficient dealing with the booking
Thanks Sarah
June 30, 2023
Reply from Hays Travel - Sarah Gosling
My pleasure Chris! Thank you very much for booking, and for taking the time to leave a review x
Sarah
Sarah, as always, was very friendly and prompt to reply and answered all my questions. Outstanding service. Thank you Sarah for all your help with booking my holiday xx
June 22, 2023
Reply from Hays Travel - Sarah Gosling
Thank you for taking the time to leave such a lovely review Nicola. I'm so pleased we found you what you were looking for for such a special occasion! x
Perfect service
Perfect service, great amount of info without too many emails unlike some travel companies. Delivered exactly what I wanted and more.
June 14, 2023
Reply from Hays Travel - Sarah Gosling
Thank you for taking the time to leave a review Lauren, it is very much appreicated. Always a pleasure to help.
Sarah was really helpful throughout the…
Sarah was really helpful throughout the process. I went into it not really knowing what I was doing, or where I wanted to go, and she was helpful and supportive in guiding me through it. First class service - thank you
June 1, 2023
Reply from Hays Travel - Sarah Gosling
Thank you for your lovely review Daire. Thank you for letting me plan your holiday!
Very satisfied repeat customer
Always a pleasure to deal with Sarah. Booking is super quick and easy and she is on hand to answer any questions. 100% recommended.
May 29, 2023
Reply from Hays Travel - Sarah Gosling
Thank you for your lovely review Clare. Always a pleasure!
Excellent Service
Sarah went above and beyond to find us the right hotel, excellent service
May 24, 2023
Reply from Hays Travel - Sarah Gosling
Thank you Wayne. It's always a pleasure, thank you very much for booking again.
Speedy attention when required
Sarah always provides prompt attention and helps find the perfect holiday! Thank you 😊
May 23, 2023
Reply from Hays Travel - Sarah Gosling
Thank you very much Janine, it's always a pleasure to help :-)
Fantastic and easy
Fantastic and easy, Sarah was absolutely brilliant at finding me the holiday I wanted , the right dates to suit me , will definitely be booking with her again , thank you Sarah x 😊
May 21, 2023
Reply from Hays Travel - Sarah Gosling
Thank you for your lovely review Tracy. It was my pleasure, I'm so pleased we found what you were looking for. I look forward to helping again in future :-) Sarah x
Excellent service
I have booked several holidays through Sarah since 2020 and the service she provides is excellent!
Her knowledge, patience and recommendations does not disappoint!
I would highly recommend Sarah to anyone wanting to book a holiday whether it be a staycation or abroad!
May 16, 2023
Unprompted review
Reply from Hays Travel - Sarah Gosling
Thank you so much for your lovely comments Natalie :-) It's my pleasure as always! x
Reply from Hays Travel - Sarah Gosling
Thank you Jade, it's always a pleasure booking your next adventure!
Sarah was extremely helpful
Sarah was extremely helpful. Taken away all the stress of a large booking with multiple specifications and made sure all our cabins are next to each other.
May 2, 2023
Reply from Hays Travel - Sarah Gosling
Thank you very much for taking the time to leave a review Sarah. I'm so pleased we got you all together on board, it was a pleasure to book it for you. Look forward to helping again in future.
Bags are packed
Sarah always happy to help and has always got us a fantastic deal on holidays, wouldn't use anybody else. Thanks again Sarah
May 3, 2023
Reply from Hays Travel - Sarah Gosling
Thank you so much, that really means a lot. Always my pleasure to help :-) x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.