Hays Travel - Sarah Grosvenor Reviews 

Fantastic service and very polite

We have just booked a very complicated holiday to Vietnam with 3 different destinations, extensive flight requirements and people joining us a different times. She handled all this with great patience, especially when we completely changed our requirements for the end of the holiday! Thanks Sarah, can't wait to go!

This is the 5th destination we have booked with Sarah Grosvenor at Hays Travel,including Australia, Malaysia, Montenegro,Croatia and now Antigua. Sarah always finds accommodation and places that are of really high quality and at the best prices. Sarah is very patient and looks at totally different holidays for us until we decide where we want to go. When we have had difficulties whilst somewhere new, it is great to know that there is support and very quick resolution to any issues. I have every confidence that we will book further holidays through Sarah and Hays travel. Great service and fantastic holidays.

Sarah goes above and beyond, which really takes the stress and hassle out of planning a holiday! Go on, treat yourself to your own, personal holiday PA :-)

I used Sarah for a trip to Budapest in Hungary. Sarah was professional, knowledgeable and kept me well informed. She managed to get me a great package deal on flights and hotel! I had an excellent time. Highly recommend Sarah, thanks again.

Sarah was amazing! She made planning our San Francisco and Vegas trip super easy, gave us great options and was always quick to help. Everything went smoothly and we had an awesome time! Would 100% recommend!

We recently booked our trip to the US through Sarah, and the whole experience was absolutely fantastic from start to finish. Sarah took the time to understand exactly what we wanted and helped us put together the perfect itinerary.

Her attention to detail was second to none; everything from flights and accommodation to transfers was handled seamlessly. She kept us updated throughout the process and was always quick to respond to any questions we had, which really put our minds at ease.

Our trip went perfectly, and we can honestly say it wouldn’t have been as smooth or enjoyable without Sarah’s help.

Highly recommend Sarah — five-star service all the way!

Sarah was brilliant with helping us plan our trip to San Francisco and Las Vegas. She put together a number of options for us to suit our budget and was very quick to respond to any questions we had. Our trip went really smoothly, the hotels were great and we had the best time! I would highly recommend Sarah to anyone looking to plan a holiday.

Sarah booked us a cruise around Italy / Croatia.
Booking straight forward, all details taken care of and no dramas.
Dont hesitate to book with Sarah for all your holiday needs!!

Sarah's great attention to detail and knack of knowing exactly what I want from a holiday means I always book my vacation through her!
Greece is my favourite holiday destination and thankfully there are lots more islands to explore 😀

Sarah has been such a great support with all our holidays booked this year. She has booked all 3! Any question we’ve had she has responded quickly . If we weren’t quite sure of a holiday she was quite happy to look again and again for us until we found the right one. Any requests we had ie: sea view or separate beds , again Sarah was very helpful in finding us what we needed. Would throughly recommend!

Sarah has helped us to find our perfect locations and hotel choices for our last 2 family holidays. No mean feat when you’re travelling as a multi generational group. Thanks to Sarah’s advice and knowledge, we’ve created some amazing memories with our children and grandchildren….just priceless. Thank you for your excellent customer service and support Sarah

From booking my first holiday with Sarah in 2023 I haven’t looked back. I’m extremely particular when it comes to my holidays and have an extensive checklist. Sarah always goes above and beyond to find me the perfect holiday within my budget. It really does take a lot of the stress away and the end result is a fabulous holiday.