Hays Travel - Sarah Mitchell Reviews 

270
TrustScore 5 out of 5

4.9

Personal Travel Consultant Sarah Mitchell, PE12 Lincolnshire, GB


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Rated 5 out of 5 stars

Two more holidays booked with this lovely lady. She makes everything seamless and is 100% committed to making sure you receive the best service and delivers the best holiday choice for your family. Wo... See more

Company replied

Rated 5 out of 5 stars

Another fabulous break! Sarah ticked all the boxes! The hotel was a fabulous location and great facilities for our family, flights and car parking hassle free! only complaint was it wasn’t long enough... See more

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Rated 5 out of 5 stars

Sarah booked us a wonderful package holiday in Madeira, she made sure it was everything that we wanted and more! The hotel was 5* and amazing!This is the third time Sarah has arranged our holiday an... See more

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Rated 5 out of 5 stars

Having cruised only once before and that was some 20+ years ago it was reassuring to talk with Sarah who clearly is very experienced in this field. Initially one evening I sent an email and by the nex... See more

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Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Sarah Mitchell, PE12, Lincolnshire, United Kingdom

  • 01406 818011

4.9

Excellent

TrustScore 5 out of 5

270 reviews

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4.9

All reviews

(270)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Wouldn’t book through anyone else

Sarah is fantastic and I would be reluctant to book a holiday without her now. As a busy mum I need all the help I can get and she keeps me on track with regards to filtering options for us and making sure we have everything in place, even to the extent of checking in for us and printing our boarding passes! Sarah is extremely patient and understanding when it comes to assisting me with making holiday choices and she doesn’t chase or put me under any pressure (although I know she would give me a nudge if something urgent needed attention!).

Thanks for all your help Sarah!

October 18, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Gemma for taking the time to write this lovely review its very much appreciated and its always my pleasure to help organise your holiday planning x

Rated 5 out of 5 stars

Personal service - good advice

We contacted Sarah on the of chance for her recommendation on Mauritius hotels as we had already booked flights. She recommended “beachcomber” hotels and we went with the “Canonnier” which was superb. Sarah was emailing us with all the relevant paperwork and kept us updated. All transfer organised were 10/10. Very smooth and easy. If you want tha personal service then this lady is the way to go. There was no pressure in sales but just good advice all the way. Thanks Sarah.

September 2, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Jason for taking the time to write this lovely 5* review it was my pleasure to assist and pleased your had a fab time in Mauritius

Rated 5 out of 5 stars

Excellent personalised service

Great help with planning and booking our visit to Thailand next year. Provided great advice and recommendations on locations and hotels. Kept us updated throughout too.

September 20, 2024
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Reply from Hays Travel - Sarah Mitchell

Thanks Ian for taking the time to write this lovely review its been my pleasure to assist with organising your trip to Thailand :-)

Rated 5 out of 5 stars

Sarah Mitchell made booking my holiday effortless.

Sarah Mitchell made booking mine and my partners holiday effortless. Sarah listened to what we wanted in a holiday and was quick and effective in suggesting places that suited our demands. Everything ran stress free from booking the holiday to coming home. I would highly recommend Sarah and I will definitely book any holiday I go on in the future with her.

August 5, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Judd for taking the time to write this lovely 5* review I'm pleased you enjoyed your trip and it will be my pleasure to help with all your future holiday plans :-)

Rated 5 out of 5 stars

Amazing travel agent!

Sarah is an amazing travel agent who helped organise my first holiday with my partner. She listened to everything I wanted from my holiday and found me flights, hotels, locations and other necessities such as insurance, parking and luggage allowance which worked for us. Whenever we required assistance she was very quick to respond and assured us that we would be in good hands throughout the trip. Definitely recommend!

September 11, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Immi for taking the time to write this lovely review its been my pleasure in organising this trip for you and I look forward to helping with future trips too :-)

Rated 5 out of 5 stars

Good communication with Sarah

Good communication with Sarah, nothing was too much trouble from start to boarding the cruise ship.
With her help the process couldn't have gone any smoother.Highly recommend and looking forward to booking my next cruise with her.

July 30, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Teresa for taking the time to write this review its always my pleasure to assist with your holiday planning and I look forward to helping with many more :-)

Rated 5 out of 5 stars

Made the whole experience easy

Made the whole experience easy. I didn’t really know what I was looking for with our holiday but had a few non negotiables and Sarah ticked all the boxes. Sending different ideas and not stopping until she found the perfect holiday for us. Will defo be using again for our next holiday

August 1, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Robyn for taking the time to write this lovely review and its been my pleasure to assist with your trip and I'm pleased you all had a fab time. I look forward to helping with all your future holiday plans and being your go to Personal Travel Consultant x

Rated 5 out of 5 stars

Swim up

Just returned from a family holiday in Paphos and had a great time.
First time using Sarah as a go to and would reccomend her to come up with something no matter what your needs are.
Will be using Sarah soon to sort out next years hols!
Swim up room please again!

July 26, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Chris & Sasha for taking the time to write this lovely review and I'm pleased you've enjoyed your trip to Cyprus. It was my pleasure to organise and I look forward to assisting with all your future holiday plans :-)

Rated 5 out of 5 stars

Goes above & beyond

Sarah goes above and beyond to find the perfect holiday!
We went to Dalyan Live Spa Hotel in Dalyan, Turkey. It was amazing! What a beautiful place! I will be using Sarah for our honeymoon next year.
Thank you so much ☺️

July 30, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Angie for writing such a lovely review its always my pleasure to assist with your holiday planning x

Rated 5 out of 5 stars

Sarah is great, I'll use her again

I have used Sarah multiple times for my travel booking via Hays. She is really knowledgeable, friendly, and aims to get the best possible deal. The information and quotes are all set out really clearly, and she takes away the stress of booking, checking in, and any additional requests. I'll be using Sarah again.

July 8, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Lauren for taking the time to write this lovely review its been my pleasure to help with your trip as always and I look forward to helping in the future with all
your holiday planning :-)

Rated 5 out of 5 stars

We got given several holiday choices by…

We got given several holiday choices by Sarah once we decided what we wanted . Nothing is too much trouble Sarah checked us in taking that stress away from us . Will definitely be using Sarah again for her professionalism and knowledge even down to checking passports.

June 27, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Phil for taking the time to write a lovely review its been my pleasure to assist with your holiday planning as always and I look forward to helping in the future too :-)

Rated 5 out of 5 stars

First time booking with Sarah

First time booking with Sarah. Super helpful and knowledgeable. She sent us numerous choices to suit our needs. Very quick and efficient. Will definitely be recommending Sarah to friends and family. Looking forward to Sarah booking our next holiday.

June 10, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Liz for taking the time to write this lovely review and its been my pleasure. I look forward to helping with all your future holiday plans :-)

Rated 5 out of 5 stars

Stress free experience

We have just returned home from a 4 day girls holiday in Ibiza. We had an incredible time and it was thoroughly enjoyed by all. The whole holiday was booked for us by Sarah, advising us on a hotel to suit our requirements, she even booked our seats on the plane and checked us in online!! It was very stress free for us. Our hotel was lovely, modern colourful and vibrant and would definitely stay there again. Wherever you’re planning on taking a holiday please give Sarah a call, she’s very helpful and professional, we can’t thank her enough.

June 2, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Lou for taking the time to write such a lovely review I'm pleased you all enjoyed your trip and it was my pleasure in organising for you x

Rated 5 out of 5 stars

Wedding and Honeymoon…

We booked our Wedding and Honeymoon experience to Mauritius through Sarah. She was so helpful and answered all my questions promptly and with patience. She even came to the house a couple of times to check our paperwork and deliver our tickets. She liaised with us and our hotel and airline ensuring we received the best experience.

I would 100% recommend booking a holiday with Sarah for professionalism, friendliness and information.

May 6, 2024
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Sonia for taking the time to write this lovely review its been my pleasure to assist with your Wedding and Honeymoon planning and booking for Mauritius love a special occasion congratulations and bear me in mind for any future trips xx

Rated 5 out of 5 stars

Brilliant...Super helpful

Brilliant...Super helpful, sorted out trip out in no time 👍

May 22, 2024
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Reply from Hays Travel - Sarah Mitchell

Thanks James for taking the time to write a lovely review its been my pleasure to help with organising your special trip :-)

Rated 5 out of 5 stars
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Reply from Hays Travel - Sarah Mitchell

Thanks Sue for taking the time to write a review its been my pleasure to help with organising your trip :-)

Rated 5 out of 5 stars

Fairy godmother

Sarah is like a holiday fairy godmother. We appreciate her advice and guidance!

May 9, 2024
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Reply from Hays Travel - Sarah Mitchell

Thanks Katie its been my pleasure to help with your holiday planning and I look forward to also helping with future plans too :-)

Rated 5 out of 5 stars

Really friendly

Really friendly, got back to me quickly, listened to what I wanted thank you

May 9, 2024
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Reply from Hays Travel - Sarah Mitchell

Thanks Liz its been my pleasure to help with your holiday planning and I look forward to being your go to travel agent for all future trips too :-)

Rated 5 out of 5 stars

Personal touch

Personal touch, lovely lady

April 20, 2024
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Reply from Hays Travel - Sarah Mitchell

Thanks Louay for taking the time to write a review its greatly appreciated and its been my pleasure to help again with your holiday planning :-)

Rated 5 out of 5 stars

High recommend

This was my first experience of booking through a travel agent and it was a game changer. Sarah has a lovely personal touch starting with a phone call to discuss our requirements. She then quickly and diligently sent over a shortlist of recommendations. She gave excellent advice around the options such as which destinations would most likely have the best weather in April. We booked as a group of 9 but as 2 separate families and Sarah coordinated with both families, and ensured we had rooms close by in the resort etc.
Following the booking Sarah was on hand to respond to any concerns or queries we had. Sarah made the whole experience really stress free and took care of everything right up to checking in for our flight.
I highly recommend Sarah and look forward to working with her to find our next break

September 1, 2023
Unprompted review
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Reply from Hays Travel - Sarah Mitchell

Thanks Jen for your lovely review its been my pleasure to help with you holiday planning, thanks for recommending I also look forward to helping with your future holiday plans :-) x

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