Two more holidays booked with this lovely lady. She makes everything seamless and is 100% committed to making sure you receive the best service and delivers the best holiday choice for your family. Wo... See more
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Location
Switch locationPersonal Travel Consultant Sarah Mitchell, PE12 Lincolnshire, GB
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Another fabulous break! Sarah ticked all the boxes! The hotel was a fabulous location and great facilities for our family, flights and car parking hassle free! only complaint was it wasn’t long enough... See more
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Sarah booked us a wonderful package holiday in Madeira, she made sure it was everything that we wanted and more! The hotel was 5* and amazing!This is the third time Sarah has arranged our holiday an... See more
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Having cruised only once before and that was some 20+ years ago it was reassuring to talk with Sarah who clearly is very experienced in this field. Initially one evening I sent an email and by the nex... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Sarah Mitchell, PE12, Lincolnshire, United Kingdom
- 01406 818011
4.9
Excellent
270 reviews
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Sarah always does an amazing job at…
Sarah always does an amazing job at finding me holidays at reasonable prices!
She’s excellent at her job and will book again through her. Thanks again :-)
April 5, 2024
Reply from Hays Travel - Sarah Mitchell
Thanks Angie its always my pleasure to help with you holiday planning thanks for booking with me again :-) x
Sarah was so helpful
Sarah was so helpful, spent time looking for destinations for us and talked us through our options. Would definitely book with her again
March 13, 2024
Reply from Hays Travel - Sarah Mitchell
Thanks Michelle for taking the time to write this lovely review its been my pleasure to help in organising your trip and I look forward to also assisting with any future holiday plans :-)
Holiday time
I messaged sarah to ask about a certain hotel. Sarah looked into it and then gave me some reccomendations aswell to have a look and think about. Sarah was very helpful, liased with me and rang at a time that suited me. Sarah went through everything with me over the phone and double checked everything. Amazing lady.
March 12, 2024
Reply from Hays Travel - Sarah Mitchell
Thanks Laraine for taking the time to write this lovely review its been my pleasure to assist with your holiday planning and I look forward to helping in the future too :-)
Iceland Trip
This is the second time that we have booked a holiday with Sarah. She always makes the whole experience very easy. Sharing her knowledge and guiding us through the process. We had a great holiday. I have recommended Sarah to friends to help support their holidays.
March 2, 2024
Unprompted review
Reply from Hays Travel - Sarah Mitchell
Thanks Sally for taking the time to write this lovely review its been my pleasure to assist with your Reykjavik trip and I look forward to helping with any future holiday plans x
very impressive quick service nothing…
very impressive quick service nothing is too much trouble
February 7, 2024
Reply from Hays Travel - Sarah Mitchell
Thanks Wayne & Sharon for taking the time to write a lovely 5* review its always my pleasure to assist with your holiday planning :-)
Sarah is amazing!
Sarah was very helpful, knowledgeable, and gave us all the information required to choose out holiday on a cruise. She ensured the whole process was smooth, even helping us check in, printing boarding passes, and knowing what documentation needed filling in and when. The cruise was amazing, best experience ever, thankyou so much Sarah, would definitely recommend using her to help book your next holiday.
January 20, 2024
Unprompted review
Reply from Hays Travel - Sarah Mitchell
Thanks for taking the time to write a lovely review its been my pleasure to help with organising your cruise and I'm pleased it was the best experience ever :-)
Reply from Hays Travel - Sarah Mitchell
Thanks Mel for taking the time to write a review its greatly appreciated and its been my pleasure to help with your holiday planning :-)
Sarah went above and beyond to find the…
Sarah went above and beyond to find the holiday that we were looking for. Nothing was too much trouble, even the out of office hours, late at night messages when booking.
January 18, 2024
Reply from Hays Travel - Sarah Mitchell
Thanks Andrea for taking the time to write a review its my pleasure to help with your holiday planning :-)
Professional friendly advice and…
Professional friendly advice and personal touch that made booking the holiday
Easy and enjoyable
January 13, 2024
Reply from Hays Travel - Sarah Mitchell
Thanks Stuart for taking the time to write a review its very much appreciated and its always my pleasure to assist with your holiday planning
Sarah made our holiday absolutely…
Sarah made our holiday absolutely amazing. She booked everything for us, her communication was top notch, and she resolved any issue I had and answered all my questions. Already booked our next holiday with her and we will for our future ones.
January 15, 2024
Unprompted review
Reply from Hays Travel - Sarah Mitchell
Thanks Alex for taking the time to write a review its very much appreciated, pleased you had an amazing time and its always my pleasure to assist with your holiday planning
Had a great weekend in Prague
Had a great weekend in Prague, thank you Sarah for confirming with the hotel about my husbands birthday, a lovely cake and champagne was left in our room, lovely surprise 😊 we will be booking again soon x
January 13, 2024
Unprompted review
Reply from Hays Travel - Sarah Mitchell
Thanks Toni for taking the time to write a review I'm pleased you've had a great break to Prague and Marc enjoyed his birthday celebrations and its always my pleasure to assist with your holiday planning x
Awesome Lapland Visit
From the moment I contacted Sarah about the advert I saw to Lapland she was helpful. She communicated thoroughly, went above and beyond with advice for us about when on our trip and because of this we were well prepared to make the most of our magical day in Lapland. I have already recommended her and will be using her as our go to for future plans on making more special memories. Thank you Sarah.
December 18, 2023
Unprompted review
Reply from Hays Travel - Sarah Mitchell
Thanks Anna for taking the time to write such a lovely review its been my pleasure to assist with this magical trip to Lapland and I look forward to helping with all your future holiday plans :-)
Thank you
A big thanks to Sarah for organising our special trip to Lapland. Sarah was knowledgeable and was quick to respond to any questions. I would happily use Sarah for any future holiday bookings.
December 16, 2023
Unprompted review
Reply from Hays Travel - Sarah Mitchell
Thanks Jenny for taking the time to write such a lovely its been my pleasure to assist with this magical trip and it would be my pleasure to help with any future holiday plans. Merry Xmas to you and the family x
Amazing customer service - thank you Sarah!
We recently returned from a once in a lifetime trip to Lapland. Sarah was brilliant at every step. She was quick to respond and nothing was too much trouble. She was extremely knowledgeable, offering invaluable information, advice and tips based on her own experience. We had the most amazing time and would definitely recommend her to anyone wanting to book a similar trip. Thank you Sarah!
December 15, 2023
Unprompted review
Reply from Hays Travel - Sarah Mitchell
Thanks Rachael for taking the time to write such a lovely review I'm pleased your magical was everything you imagined and more. It certainly creates family memories that last a lifetime so I'm pleased I could help make this happen. Obviously bear me in mind in the future and I will always be on hand to help with any holiday planning. Have a great Xmas and all the best for 2024 x
Sarah Does Exactly what you hope a…
Sarah Does Exactly what you hope a travel agent would do for you, like the good old days!
Carry on Sarah looking after us.
Thankyou.
December 6, 2023
Reply from Hays Travel - Sarah Mitchell
Thanks Andrew for taking the time to write a review it's greatly appreciated and its always my pleasure to look after you with your holiday plans
Thank you Sarah!
Sarah was brilliant! Sarah helped me to book a surprise trip, she was knowledgable, friendly and took all the stress away! She continued to help us book trips and excursions to replace those that were cancelled (due to unforeseen weather circumstances), meaning our holiday was the perfect adventure we wanted! I would 100% use Sarah to book my next trip, and so should you!
October 18, 2023
Reply from Hays Travel - Sarah Mitchell
Thanks so much Lucie for writing a review I'm pleased the trip was everything you hoped and more :-) It's always my pleasure and I look forward to organising your future trips too x
Reply from Hays Travel - Sarah Mitchell
Thanks Gary for taking the time to write a review its been my pleasure to assist with your holiday planning and I look forward to helping with any other future trips too :-)
Great service
Great service
We have used Sarah at Hays Travel a few times previously which speaks for itself. Friendly, super helpful, informative, nothing is too much trouble.
Thanks Sarah!
September 11, 2023
Reply from Hays Travel - Sarah Mitchell
Thanks Aimie for taking the time to write a lovely review its greatly appreciated and it's always my pleasure to assist with your holiday planning x
Sarah is so helpful nothing is too much…
Sarah is so helpful nothing is too much trouble and it takes all the stress out when she books the flight seats and car parking etc
September 2, 2023
Reply from Hays Travel - Sarah Mitchell
Thanks Jayne for taking the time to write a lovely review its always my pleasure to assist with your holiday planning and I enjoy making it a stress-free experience :-)
Sarah was a great advisor
Sarah was a great advisor she help us book our cruise, very knowledgeable about which area of the ship we would like as this is our first time on a big ship.
June 29, 2023
Reply from Hays Travel - Sarah Mitchell
Thanks Liz for taking the time to write a review its been my pleasure to assist with the booking of your cruise and I look forward to assisting with any future holiday plans too :-)
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