Lisa went out of her way and above all expectations in helping me book not one but two cruises. She was helpful and knowledgeable throughout the whole process and knowing shes available at the end of... See more
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Had a lovely experience at Hays travel agency in Scunthorpe, we were greeted by a young gentleman called Cameron, he was very helpful in dealing with me and my elderly mother. He was very professional... See more
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Hays travel Scunthorpe is definitely worth a 5 star review. All the staff are amazing, greeting you the minute you walk in the door. Nothing is too much trouble and they know exactly what they are doi... See more
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A very easy booking, the young lady in our Scunthorpe Hays Travel easily booked our holiday, we knew where we were going and what Hotel so straight forward and very professional in and out in about 30... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
91 - 93 High Street, DN15 6LY, Scunthorpe, United Kingdom
- 01724897553
4.9
Excellent
789 reviews
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Our Australia holiday.
We were dealt with by a wonderful lady named Lisa. She was extremely professional and really very helpful. Thanks to her we can now attend our son’s wedding in Australia. She found us a good price and the flight will be great for us. Thank you Lisa
June 23, 2026
Reply from Hays Travel - Scunthorpe
Thank you so much for your lovely review. It was a pleasure to book your flights. Lisa
Amazing experience
Amazing experience, Lisa was fantastic and so helpful, Im not good with sorting travelling and she helped and covered everything 😁
June 3, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It was a pleasure to help. Lisa
Really helpful and friendly staff.that…
Really helpful and friendly staff.that helped find me the best deal
June 7, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It's always a pleasure to book your holidays. Lisa
Outstanding assistance from Hannah at…
Outstanding assistance from Hannah at Scunthorpe. Well done.
June 9, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely comments. It was a pleasure to book your cruise. Hannah
Cruise booking
As always, Lisa made booking our cruise effortless. She was able to give advice to ensure everything will flow seamlessly. As she knows our needs so well, she was able to point us in the right direction for cabin choice, dining etc. Thank you!
June 7, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It is always a pleasure to book your holidays. Lisa xx
The young lady who we saw and bought a…
The young lady who we saw and bought a holiday through was very friendly, knew her stuff, was polite, tidy, everything was spot on.
June 4, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It was a pleasure to book your holiday. Nicole
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It's always a pleasure to book your holidays. Lisa
Another holiday booked with Hays Scunthorpe
Another warm welcome to Hays Scunthorpe. Great support from Sophie in booking a family holiday. Many thanks.
June 3, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It's always a pleasure to book your holidays. Lisa x
Great service from start to finish and…
Great service from start to finish and very helpful and informative staff
May 30, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It was a pleasure to book your holiday. Sophie x
Helpful and friendly as always
Went to newly refurbished Scunthorpe store a d wow what a change. Saw Nicole who was as helpful as always. Booked another lovely holiday with her help.
May 29, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review and comments on our lovely new store. It's always a pleasure to book your holidays. Lisa and the Scunthorpe team x
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It's always a pleasure to book your holidays. Lisa and team x
Very helpful staff member nothing was…
Very helpful staff member nothing was to much trouble .. I was made to feel like a valued customer
May 28, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It was a pleasure to book your holiday. Holly x
Great customer service
It’s the second time I’ve made a holiday booking at Hays Travel, Scunthorpe, & it won’t be the last. Very short wait time to see a customer service representative. I had done some research before going so had a good idea what I wanted. The booking process went very smooth & I took up the direct debit option to spread the cost over 12 months.
May 24, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It was a pleasure to book your holiday. Sophie
Hays travel scunthorpe was excelent as…
Hays travel scunthorpe was excelent as usual got some new holidays to chose from and sophie was very helpful as usual
May 21, 2026
Reply from Hays Travel - Scunthorpe
It's always a pleasure! Have a good time ~ Sophie :)
Hannah was very helpful
Hannah was very helpful, and we could tell she was very knowledgeable. She was pleasant and got us the best deal for the cruise we wanted
May 20, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It was a pleasure to book your holiday. Hannah
Sadly wouldn't use again
Sadly wouldn't use again. Cruse booked 18months ago, great start price matched and all booked so started 5star. Sadly 3weeks before you go your advised they havnt finished the booking and as a result its not all available despite been fully paid for 6months. Shop then went on to blame us however when complained to area manager confirmed this was 100% a shop issue. Several days of challenge and stress caused by the shop for no reason. As an outcome we now have additional time on top of the already 4.5h traveling and extra process to go through. Security of personal information does not feel like a important factor to the shop. Also passed from person to person so advice and information changes daily. Sadly won't be using the service again.
May 13, 2026
Unprompted review
Reply from Hays Travel - Scunthorpe
We are very sorry to read about your experience and appreciate you taking the time to share your feedback. We understand how frustrating and stressful this situation was, especially so close to your departure date, and we sincerely apologise for the inconvenience caused. This is not the standard of service we aim to provide. Following a full review by our customer service team and regional manager, the matter has now been resolved directly with yourself. We also take your comments regarding communication and handling of your booking seriously, and this feedback has been shared internally with the relevant teams. Thank you again for bringing this to our attention, and we are sorry that your experience left you feeling this way
Great friendly staff that listen to…
Great friendly staff that listen to exactly what I want !
May 3, 2026
Reply from Hays Travel - Scunthorpe
Thankyou for your lovely review - nicole :)
Very helpful,and professional
Very helpful,and professional. Good service and very pleasant staff
April 21, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It is always a pleasure to book your holidays. Lisa
Amazing
Lisa is always so friendly and helpful. She tries her very best to accommodate our requests and always looks for the best price possible
April 28, 2026
Reply from Hays Travel - Scunthorpe
Thank you for your lovely review. It's always a pleasure to book your holidays. Lisa x
Quick and efficient booking.
April 14, 2026
Reply from Hays Travel - Scunthorpe
Thank your for your lovely review. It's always a pleasure to book your holidays. Lisa x
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