Going to Hays travel at Scunthorpe is like a “family” visit. We know Lisa very well and the rest of the team treat as valued customers. From preparation work done before our visit we were quickly so... See more
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From start to finish the whole experiance was excellant. The staff member who assisted me was Holly from the Scunthorpe branch. I first went in for some advice and she helped me with that. And when I... See more
Company replied
Lisa went out of her way and above all expectations in helping me book not one but two cruises. She was helpful and knowledgeable throughout the whole process and knowing shes available at the end of... See more
Company replied
Had a lovely experience at Hays travel agency in Scunthorpe, we were greeted by a young gentleman called Cameron, he was very helpful in dealing with me and my elderly mother. He was very professional... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
91 - 93 High Street, DN15 6LY, Scunthorpe, United Kingdom
- 01724897553
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Very helpful,and professional
Very helpful,and professional. Good service and very pleasant staff

Reply from Hays Travel - Scunthorpe
Amazing
Lisa is always so friendly and helpful. She tries her very best to accommodate our requests and always looks for the best price possible

Reply from Hays Travel - Scunthorpe
Excellent service the lady who sorted…
Excellent service the lady who sorted our booking was very good.

Reply from Hays Travel - Scunthorpe
The assistant was very,very helpful and…
The assistant was very,very helpful and knew her stuff. Could not have been more knowledgeable and helpful.
Fantastic customer services
Fantastic customer services, very well knowledgeable, answered all our questions, will definitely be booking with you again..

Reply from Hays Travel - Scunthorpe

Reply from Hays Travel - Scunthorpe
Everything was done very quickly the…
Everything was done very quickly the young lady that dealt with me was polite and very helpful

Reply from Hays Travel - Scunthorpe
First cruise
Wanted to go on a cruise, went in to Hays spoke to Hannah who was fabulous. She helped and advised us using her knowledge, booked the P&O transatlantic carabian, fitted perfectly with our dates. All the staff were very helpful and organised every time we went in or when the phoned us. Had a fabulous first cruise and p&o transfered our second cruise booked on board for them to handle as so efficient.

Reply from Hays Travel - Scunthorpe
No issues
No issues, simple booking process. Hayes agent was very efficient and explained everything clearly

Reply from Hays Travel - Scunthorpe
As always wonderful and helpful staff
As always wonderful and helpful staff , who go above and beyond when helping us choose our holidays 😊 . Special thanks to Hannah 🥰

Reply from Hays Travel - Scunthorpe

Reply from Hays Travel - Scunthorpe
The service from Hayes in Scunthorpe is…
The service from Hayes in Scunthorpe is always exceptional, speedy ,helpful response to any situation , would have no hesitation in recommending them ,
Lisa Firth was the extremely helpful person who helped me today

Reply from Hays Travel - Scunthorpe
Excellent staff and service
The young lady who dealt with me was fantastic. She was so helpful and friendly, and very patient. I've just returned now from a super trip to Kraków and everything that she organised for me was perfect. She sorted out a decent hotel, good flights, checked me in online and answered all my questions. I was also able to get the Polish Zlotys immediately.
I will definitely be calling in Hays Travel in Scunthorpe again, when I receive my new passport. Thank you very much.

Reply from Hays Travel - Scunthorpe
All the staff are very helpful and…
All the staff are very helpful and listen too all your requirements and sorts them out.
.

Reply from Hays Travel - Scunthorpe
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