Going to Hays travel at Scunthorpe is like a “family” visit. We know Lisa very well and the rest of the team treat as valued customers. From preparation work done before our visit we were quickly so... See more
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From start to finish the whole experiance was excellant. The staff member who assisted me was Holly from the Scunthorpe branch. I first went in for some advice and she helped me with that. And when I... See more
Company replied
Lisa went out of her way and above all expectations in helping me book not one but two cruises. She was helpful and knowledgeable throughout the whole process and knowing shes available at the end of... See more
Company replied
Had a lovely experience at Hays travel agency in Scunthorpe, we were greeted by a young gentleman called Cameron, he was very helpful in dealing with me and my elderly mother. He was very professional... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
91 - 93 High Street, DN15 6LY, Scunthorpe, United Kingdom
- 01724897553
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Very good booking experience
Very swift and thorough through the booking. All explained very clearly.

Reply from Hays Travel - Scunthorpe
Efficient and friendly
As usual the colleague was efficient and listened to our requests. They gave good advice and took other details in order to complete other aspects of the booking that could not be completed at the time.
A small error on payment due date was corrected very quickly and confirmation paperwork arrived quickly.
As usual we cannot fault your staff and would recommend Hays to anyone looking for a travel agent

Reply from Hays Travel - Scunthorpe
Above and beyond service by Nicole
Absolutely incredible service by Nicole!! She was very kinda and caring throughout a difficult holiday cancellation and created what could of been a bad situation into a dream come true.

Reply from Hays Travel - Scunthorpe

Reply from Hays Travel - Scunthorpe
Excellent service from Lisa
Excellent service from Lisa. She was very patient with us and went out of her way to find what we wanted and all with a smile.

Reply from Hays Travel - Scunthorpe
Informative and friendly
Informative and friendly. Didn't feel rushed at all. Lisa was very helpful.

Reply from Hays Travel - Scunthorpe
We have so far booked 4 holidays with…
We have so far booked 4 holidays with Nicole at Hayes Travel in Scunthorpe,& we can’t thank her enough for what she’s done ! Because I’m disabled & have numerous health issues she has gone above & beyond to make sure everything is suitable me . We can honestly say we wouldn’t hesitate in sending friends & family in Nicole’s direction if they were thinking of going on holiday ☺️

Reply from Hays Travel - Scunthorpe
Would highly recommend
The service we got was very good. Lisa in the scunthorpe branch was extremely helpful and friendly and managed to find a holiday which fulfilled all our requirements

Reply from Hays Travel - Scunthorpe

Reply from Hays Travel - Scunthorpe
First Class
The staff are excellent they are well informed and always go the extra mile.

Reply from Hays Travel - Scunthorpe
Lisa was so helpful in getting us our…
Lisa was so helpful in getting us our once in a life time holiday. The staff in Scunthorpe Hays travel are so lovely and I will definitely be using them again

Reply from Hays Travel - Scunthorpe
I knew what holiday I wanted
I knew what holiday I wanted , was quick and efficient and price matched my holiday

Reply from Hays Travel - Scunthorpe
The lady was very helpful to find the…
The lady was very helpful to find the right holiday.

Reply from Hays Travel - Scunthorpe

Reply from Hays Travel - Scunthorpe
The service we received was excellent
The service we received was excellent. The trip we wanted was put together exactly as we wanted

Reply from Hays Travel - Scunthorpe
It was made so easy to be able to book…
It was made so easy to be able to book a Holiday

Reply from Hays Travel - Scunthorpe
Trip to Gdańsk
Sophie made mine and my friends experience great.
Lots of information, inspiration and explanation of the best places to stay, eat, and visit, so impressed with this young lady, she could Not have been more helpful. Thank you Sophie. Christine and Lynda.x

Reply from Hays Travel - Scunthorpe
Simply the best.
Holly the travel consultant at the Scunthorpe branch was very helpful and was able to help me book the perfect holiday. I have used Hays everytime I've booked a cruise.
Would recommend to family and friends.

Reply from Hays Travel - Scunthorpe
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