Going to Hays travel at Scunthorpe is like a “family” visit. We know Lisa very well and the rest of the team treat as valued customers. From preparation work done before our visit we were quickly so... See more
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From start to finish the whole experiance was excellant. The staff member who assisted me was Holly from the Scunthorpe branch. I first went in for some advice and she helped me with that. And when I... See more
Company replied
Lisa went out of her way and above all expectations in helping me book not one but two cruises. She was helpful and knowledgeable throughout the whole process and knowing shes available at the end of... See more
Company replied
Had a lovely experience at Hays travel agency in Scunthorpe, we were greeted by a young gentleman called Cameron, he was very helpful in dealing with me and my elderly mother. He was very professional... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
91 - 93 High Street, DN15 6LY, Scunthorpe, United Kingdom
- 01724897553
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Hannah went above & beyond to find us…
Hannah went above & beyond to find us our perfect holiday 😁. We are most grateful & look forward to dealing with Hays Scunthorpe in the future. All the staff I dealt with were professional & knowledgeable.

Reply from Hays Travel - Scunthorpe
An absolutely fantastic experience
An absolutely fantastic experience. Holly was so helpful and efficient. Nothing was too much trouble. Always use Hays Travel, we find them the best.

Reply from Hays Travel - Scunthorpe
Always excellent service from all staff…
Always excellent service from all staff at scunthorpe office efficient experienced and friendly

Reply from Hays Travel - Scunthorpe
The price we wanted and staff more than…
The price we wanted and staff more than friendly

Reply from Hays Travel - Scunthorpe
River Cruise
Nicole was very helpful, giving us all the information we needed to book our holiday

Reply from Hays Travel - Scunthorpe
Special holiday choice
Great service. Sophie was fantastic new lots about the location we were booking. Would have given 5 stars but the only negative part was not been able to use the WC as we were there at least 3 hours trying to sort our special holiday.

Reply from Hays Travel - Scunthorpe
The staff member was so nice and…
The staff member was so nice and helpful nothing was too much trouble will be using them again for all future travel thank you so much

Reply from Hays Travel - Scunthorpe
Lisa dealt with our booking
Lisa dealt with our booking. We always book with Hays. Kind friendly staff that do their best to get you what you’re looking for

Reply from Hays Travel - Scunthorpe
We had a rough idea of what we wanted
We had a rough idea of what we wanted, certain musts and must nots. Nicole was magnificent in finding exactly what we wanted. This was not a short process but not once did she show any signs of frustration with us and was very very helpful.

Reply from Hays Travel - Scunthorpe

Reply from Hays Travel - Scunthorpe

Reply from Hays Travel - Scunthorpe
A big thankyou to Lisa
A big thankyou to Lisa , got the flights we needed for may , and also booked a cruise for next year you made it so easy and stress free happy customer as always .👌😊
Lots of choice
Lots of choice of hotels, flight times and airports at reasonable prices. Ie lots of tweaks made to suit what I wanted to get the right location and flight times. Really easy and hassle free.

Reply from Hays Travel - Scunthorpe
Excellent staff
Excellent staff, without exception. All are effecient and yet extremely personable.

Reply from Hays Travel - Scunthorpe
You are on the high street and staff to…
You are on the high street and staff to speak to if you have a problem you can just pop in and get things put right.

Reply from Hays Travel - Scunthorpe
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