Hays Travel - Scunthorpe Reviews 

792
TrustScore 5 out of 5

4.9

91 - 93 High Street, DN15 6LY Scunthorpe, GB


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Rated 5 out of 5 stars

Going to Hays travel at Scunthorpe is like a “family” visit. We know Lisa very well and the rest of the team treat as valued customers. From preparation work done before our visit we were quickly so... See more

Rated 5 out of 5 stars

From start to finish the whole experiance was excellant. The staff member who assisted me was Holly from the Scunthorpe branch. I first went in for some advice and she helped me with that. And when I... See more

Company replied

Rated 5 out of 5 stars

Lisa went out of her way and above all expectations in helping me book not one but two cruises. She was helpful and knowledgeable throughout the whole process and knowing shes available at the end of... See more

Company replied

Rated 5 out of 5 stars

Had a lovely experience at Hays travel agency in Scunthorpe, we were greeted by a young gentleman called Cameron, he was very helpful in dealing with me and my elderly mother. He was very professional... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 91 - 93 High Street, DN15 6LY, Scunthorpe, United Kingdom

  • 01724897553

4.9

Excellent

TrustScore 5 out of 5

792 reviews

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4.9

All reviews

(792)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Always go above and beyond in…

Always go above and beyond in Scunthorpe hays travel. Thank you for finding our family holiday at the right price.

January 1, 2026
Hays Travel - Scunthorpe logo

Reply from Hays Travel - Scunthorpe

Thank you Amanda for your kind words, this means a lot! We hope to see you again soon!

Rated 5 out of 5 stars

Nicole dealt with us very…

Nicole dealt with us very professionally, we knew where we wanted to go and even the hotel although on a previous trip there we weren't too keen on the room type. Nicole was able to book a room we chose. Further more she found out about us taking golf clubs and where the current golf is situated. It s such a pleasure for us to come and let you book our holiday instead of having to go on line. She's even offered to check n for us.
Excellent service!

December 24, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for your view, it was lovely to meet you both! It was a pleasure to book your holiday. I hope to see you soon - Nicole

Rated 5 out of 5 stars

Very friendly

Very friendly, Hannah who worked with us was helpful and shared her experiences, she also asked colleagues if she unsure of any specific areas

January 1, 2026
Hays Travel - Scunthorpe logo

Reply from Hays Travel - Scunthorpe

It was lovely to meet you and we are always happy to share our experience's! We will see you soon - Hannah

Rated 1 out of 5 stars

Travel money

I have been in this morning to get my holiday euros and I must say I'm very disappointed with the lack of information from your staff .I was not asked or told about the fee you charged me for the cash back guarantee!!! .If I was told I wouldn't of paid it as I have no intentions of bringing any money back from my holiday I think I will be going elsewhere for my Euros from now on 👎👎

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Booking a holiday

Staff member was very helpful about the holiday we had chosen giving plenty of information on resort and completing all the paperwork we needed.

December 12, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for your lovely review. It was a pleasure to book your holiday. Lisa

Rated 5 out of 5 stars

Solo Christmas holiday booking.

Sophie dealt with my holiday enquiry in a very friendly and knowledgeable manner.
I was very happy with her recommendations and she listened to my concerns about solo travel at Christmas and my budget.
I left having booked a holiday feeling confident that it will be a lovely trip.
Thank you so much.

December 5, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for such a lovely review. It was a pleasure to book your holiday. Sophie

Rated 5 out of 5 stars

Quick, efficient service with a smile

Very quick response from Lisa to my request to book a short city break deal I’d seen on Hays Facebook page! Itinerary and holiday details emailed to me straight away.

November 21, 2025
Hays Travel - Scunthorpe logo

Reply from Hays Travel - Scunthorpe

Thank you for your lovely review. It was a pleasure to book your holiday. Lisa x

Rated 5 out of 5 stars

very helpfull and cheerfull

very helpfull and cheerfull. Even had a TUI brochure which Tui Scunthorpe didnt

November 29, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for the lovely review, it's always a pleasure to book your holidays and have a catch up and chat ! Lisa x

Rated 5 out of 5 stars

All the staff were friendly and…

All the staff were friendly and helpful. I received the information I needed in a direct and easy to understand manner.

November 28, 2025
Hays Travel - Scunthorpe logo

Reply from Hays Travel - Scunthorpe

Thank you for your lovely review. Holly

Rated 5 out of 5 stars

We have had brilliant time especially…

We have had brilliant time especially with Nicole she looks after us we talk and she helps us and listen to want we want xxx scunthorpe branch xxx

November 13, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for the review, it was lovely to see you again! - Nicole

Rated 5 out of 5 stars

Excellent staff

October 28, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for taking your time to leave us a 5* review we really appreciate it.

Rated 5 out of 5 stars

Effy

Very friendly snd efficient staff

October 30, 2025
Hays Travel - Scunthorpe logo

Reply from Hays Travel - Scunthorpe

Thank you for the review - Sophie

Rated 5 out of 5 stars

Once again Holly at Scunthorpe branch…

Once again Holly at Scunthorpe branch was welcoming, efficient. We came in to make enquiries and walked out with a fully booked and arranged holiday !

October 25, 2025
Hays Travel - Scunthorpe logo

Reply from Hays Travel - Scunthorpe

Thank you for the review. It was lovely to see you both again! ~ Holly :)

Rated 5 out of 5 stars

Always helpful

Always helpful, thank you

October 28, 2025
Hays Travel - Scunthorpe logo

Reply from Hays Travel - Scunthorpe

Thank you for the lovely review ~ Hannah

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