Hays Travel - Scunthorpe Reviews 

792
TrustScore 5 out of 5

4.9

91 - 93 High Street, DN15 6LY Scunthorpe, GB


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Rated 5 out of 5 stars

Going to Hays travel at Scunthorpe is like a “family” visit. We know Lisa very well and the rest of the team treat as valued customers. From preparation work done before our visit we were quickly so... See more

Rated 5 out of 5 stars

From start to finish the whole experiance was excellant. The staff member who assisted me was Holly from the Scunthorpe branch. I first went in for some advice and she helped me with that. And when I... See more

Company replied

Rated 5 out of 5 stars

Lisa went out of her way and above all expectations in helping me book not one but two cruises. She was helpful and knowledgeable throughout the whole process and knowing shes available at the end of... See more

Company replied

Rated 5 out of 5 stars

Had a lovely experience at Hays travel agency in Scunthorpe, we were greeted by a young gentleman called Cameron, he was very helpful in dealing with me and my elderly mother. He was very professional... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 91 - 93 High Street, DN15 6LY, Scunthorpe, United Kingdom

  • 01724897553

4.9

Excellent

TrustScore 5 out of 5

792 reviews

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4.9

All reviews

(792)

117,661 reviews in the last 12 months

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Rated 4 out of 5 stars

Our wishes were understood and we have…

Our wishes were understood and we have the itinerary we want.
However our agent seemed inexperienced in using city maps. Also she had to ring me several times with further questions.

September 13, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for your feedback regarding your recent booking :)

Rated 5 out of 5 stars

Soon as we walked in

Soon as we walked in the young lady welcomed us with a big smile and greeting. We explained what we required and she was so helpful found our holiday and got it all booked brilliant our first visit too Hayes.

August 30, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for you for the review ~ Hannah

Rated 5 out of 5 stars

Ashley was very helpful

Ashley was very helpful, patient with me as I was struggling to make a decision, we checked out lots of hotels and reviews and different flight times/airports, nothing was too much trouble. Printed all relevant documents for me, excellent customer service.

August 28, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for the review ~ Ashley

Rated 5 out of 5 stars

Fantastic rep, helpful, kind and considerate.

The rep we was with was honest, very helpful, got everything done in one go, listened to our needs, kind and considerate, and made us very happy and excited to book our holiday with Hays travel, thank you.

August 12, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for the review ~ Hannah :)

Rated 5 out of 5 stars

Lisa the consultant was fantastic

Lisa the consultant was fantastic, explained everything fully and answer all my questions! Fabulous service!

August 27, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for the review ~ Lisa :)

Rated 5 out of 5 stars

Lisa was so helpful

Lisa was so helpful. She listened to our requests and helped us out with the booking. The booking felt really relaxed and it was lovely that Lisa recalled that another couple who we will be travelling with had been in and chatted to Lisa about the trip before. Thank you so much Lisa

August 25, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for the review ~ Lisa

Rated 5 out of 5 stars

Brilliant

Brilliant, Nicole was wonderful and so patient, will be back to book another holiday after this one!

August 26, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for the review ~ Nicole :)

Rated 5 out of 5 stars

Lanzarote holiday

We had an excellent experience booking our holiday with Lisa.She was very knowledgeable and found us a great deal.Will be using again in future.

August 23, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for the review ~ Lisa

Rated 5 out of 5 stars

Flights and hotel quickly organised 5/5*

Booking reference reserved by Sophie. Visiting Hays Travel ... I want to go to Paris, I said. Which part of Paris asks the travel advisor. Montmartre, I said. Click click click on a large computer screen, within two minutes the advisor locates a number of options. Quickly a booking is made. Good show Hays Travel. 5/5*

August 22, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for the review ~ Sophie :)

Rated 5 out of 5 stars

Excellent Service!

Lisa listened to my brief, dates, airports and price and provided me with seven options to choose from. Wasn't rushed and was able to research each option before selecting Agadir.
Lisa provided the link in order for me to pay a deposit and emailed me all my documents.
Absolutely perfect from start to finish. Very pleased, thank you.

August 20, 2025
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Reply from Hays Travel - Scunthorpe

Thank you for the review ~ Lisa :)

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