Hays Travel - Seaford Reviews 

671
TrustScore 5 out of 5

4.9

9-11 Place lane, BN25 1LA Seaford, GB


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Rated 5 out of 5 stars

This is the first time I have booked with Hays and it won’t be the last hopefully. Lucy was very helpful and booked our accommodation and excursions which was really helpful.

Company replied

Rated 5 out of 5 stars

My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.

Company replied

Rated 5 out of 5 stars

We always book our flights with Hay's travel in Seaford ,2 or 3 times every year. Asusual ,when we booked last week the serviv=ce was excellent.

Company replied

Rated 5 out of 5 stars

Stella and team at Seaford Hayes travel Are always very helpful.getting me the holiday I required.nothing was too much trouble and would always book with them again She made everything very easy a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 9-11 Place lane, BN25 1LA, Seaford, United Kingdom

  • 01323340582

4.9

Excellent

TrustScore 5 out of 5

671 reviews

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4.9

All reviews

(671)

116,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Stella was very helpful in providing us…

Stella was very helpful in providing us the information to choose an alternative holiday from our original location planned from several months ago. We changed our mind after seeing the information Stella had given us, and we ended up with a more suitable holiday than we originally asked for.

August 23, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Lana has been looking atspecific…

Lana has been looking at a specific holiday for us for a few weeks. Specific needs as in limited mobility and age related. A known holiday destination to us & much loved.
Lana showed kindness and a lot of patience whilst completing the booking. Whilst chatting Lana told me that she was an apprentice and was really enjoying her position. I have to say that I was really impressed with how she dealt with our needs. Lana has confirmed our special assistance at both ends and our seats have all been allocated too. This has eased my anxiety with taking my elderly husband who has Alzheimer’s & other health issues.
So grateful to Lana for helping me book our holiday. She is an asset to your branch & company. Many Thanks

Sue & Dave

August 6, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

I have booked holidays with Jessica for…

I have booked holidays with Jessica for a number of years,she is friendly and professional with a nice manner and knows the travel industry backwards. I always leave happy.

August 7, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. I hope you have a lovely holiday when it comes. Kind Regards Jessica at Hays Travel Seaford

Rated 5 out of 5 stars

Spoke to a lady called Jess

Spoke to a lady called Jess, she was so helpful. Don't think I'll ever book online again.

August 7, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards Jessica at Hays Travel Seaford

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Hope to book a holiday with them someday.

August 3, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Jessica at Hays Travel Seaford

Rated 5 out of 5 stars

All done on the phone and staff so…

All done on the phone and staff so friendly and helpful!

August 3, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Sian is Amazing so helpful

Sian is Amazing so helpful, she was last time I booked with u and again this time she is such a lovely person
Thank u sian and hayes travel

July 29, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are very much appreciated! Thank you for being a loyal customer and I hope you have a lovely holiday when it comes. Many Thanks Sian at Hays Travel Seaford

Rated 5 out of 5 stars

Advisor was very patient and friendly…

Advisor was very patient and friendly and happily explained our choices while booking a Cruise.

July 30, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards, Rebecca at Hays Travel Seaford

Rated 5 out of 5 stars

Stella knows us and our needs

Stella knows us and our needs. She’s super efficient, friendly and a joy to deal with.

July 30, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

Success as always

Holiday we wanted was found, booked with care

July 24, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

careful attention to our requirements…

careful attention to our requirements .very helful with unfamiliar details of E tickets.

July 15, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Lovely experience

Relaxing atmosphere, no pressure and staff always helpful.

July 11, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards Lana at Hays Travel Seaford.

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, polite, a calm atmosphere

July 9, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards Jessica at Hays Travel Seaford.

Rated 5 out of 5 stars

Helpful.

Helpful, friendly. Knowledgeable.

July 3, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated, kind regards Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Our booking experience with Hays Travel

We found all of the staff at Hays Travel very friendly and extremely helpful when booking our holiday cruise.
They all helped us though the maze of booking and all the aspects.
And a special mention to Lana who searched tirelessly to find the cabin we wanted
So a thank you to all the staff for a good experience

July 5, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

A very happy person. Stella has booked our last 3 holidays

Stella has booked our last 3 holidays. She makes sure we have everything we need and up to now we have not been disappointed. She takes time to make sure its all sorted.i wouldn’t go anywhere else to look for a holiday.

July 4, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated, kind regards Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Jess was brilliant

Jess was brilliant! So helpful answering questions and sending us so many options untill we found the perfect one!

June 26, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you. Have an amazing Holiday. Jess Hays Travel Seaford.

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