Hays Travel - Seaford Reviews 

671
TrustScore 5 out of 5

4.9

9-11 Place lane, BN25 1LA Seaford, GB


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Rated 5 out of 5 stars

This is the first time I have booked with Hays and it won’t be the last hopefully. Lucy was very helpful and booked our accommodation and excursions which was really helpful.

Company replied

Rated 5 out of 5 stars

My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.

Company replied

Rated 5 out of 5 stars

We always book our flights with Hay's travel in Seaford ,2 or 3 times every year. Asusual ,when we booked last week the serviv=ce was excellent.

Company replied

Rated 5 out of 5 stars

Stella and team at Seaford Hayes travel Are always very helpful.getting me the holiday I required.nothing was too much trouble and would always book with them again She made everything very easy a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 9-11 Place lane, BN25 1LA, Seaford, United Kingdom

  • 01323340582

4.9

Excellent

TrustScore 5 out of 5

671 reviews

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4.9

All reviews

(671)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb experience at Seaford branch

Superb experience at Seaford branch. Very helpful to me. Nothing too much trouble

October 15, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Lucy at Hays Travel Seaford

Rated 5 out of 5 stars

Always very helpful and knowledgeable…

Always very helpful and knowledgeable staff. Stella is so patient and nothing is too much trouble.

October 12, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Always very helpful

Always very helpful
You always get that personal service and the sales assistants remember our names . They then get us the best deal possible. Always get back to us quickly and sort out all the little details including printing out tickets etc

October 3, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Lucy at Hays Travel Seaford

Rated 5 out of 5 stars

Lucy at Seaford is extremely…

Lucy at Seaford is extremely knowledgeable and empathetic she thinks of all customers as individuals I’m slightly disabled Lucy considers my limitations Well done she is a credit to Hayes Travel

October 4, 2025
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Reply from Hays Travel - Seaford

Thank you very much for your kind review it is always my pleasure to help you find some lovely holidays - Lucy 😊

Rated 5 out of 5 stars

Jessica was very helpful in finding the…

Jessica was very helpful in finding the holiday I had asked for and I was very pleased.

October 3, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Jessica at Hays Travel Seaford

Rated 5 out of 5 stars

The staff were very helpful and very…

The staff were very helpful and very friendly. They guided me through deciding on which holiday to choose.

It is my first holiday as a solo traveller. As you can imagine I am very apprehensive. The staff were kind and supportive

September 21, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards - Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Great service

As always received great service from Stella in Seaford

September 20, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

September 21, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Friendly and helpful staff

Jess was very patient and helpful when I was l trying to decide on our holiday. Stella was very informative when it came to booking the trip. Thank you ladies.

September 6, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Jessica & Stella at Hays Travel Seaford

Rated 4 out of 5 stars

First Class Service

September 12, 2025
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Reply from Hays Travel - Seaford

Thank you for your 4* review and kind comments. They are appreciated. Many thanks Lucy at Hays Travel Seaford.

Rated 5 out of 5 stars

Good experience

Good experience, helpful, knowledgeable, booked a holiday up to my expectations

August 30, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards, Sian at Hays Travel Seaford

Rated 5 out of 5 stars

Great customer service

Stella was very knowledgeable and efficient when we came in to book our cruise. Made the whole process very enjoyable.

September 2, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Cruise

Excellent service from Stella

September 1, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Very helpful in finding the holiday we…

Very helpful in finding the holiday we wanted. Friendly and efficient service.

August 27, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards, Lucy at Hays Travel Seaford

Rated 5 out of 5 stars

The staff were great Stella made it…

The staff were great Stella made it easy to pick my holiday I will be seeing next year. And from now on.

August 27, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Stella at Seaford branch was very…

Stella at Seaford branch was very knowledgeable and very helpful with all the questions we had about going on a first cruise

August 27, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind regards, Stella at Hays Travel Seaford

Rated 4 out of 5 stars

Everything went well but I do wish your…

Everything went well but I do wish your chairs were more comfortable very hard

August 24, 2025
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 4* review and kind comments, they are appreciated, sorry about the chairs. Kind regards, Stella at Hays Travel Seaford

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