This is the first time I have booked with Hays and it won’t be the last hopefully. Lucy was very helpful and booked our accommodation and excursions which was really helpful.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.
Company replied
We always book our flights with Hay's travel in Seaford ,2 or 3 times every year. Asusual ,when we booked last week the serviv=ce was excellent.
Company replied
Stella and team at Seaford Hayes travel Are always very helpful.getting me the holiday I required.nothing was too much trouble and would always book with them again She made everything very easy a... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9-11 Place lane, BN25 1LA, Seaford, United Kingdom
- 01323340582
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was served promptly by Lucy who was…
Was served promptly by Lucy who was very efficient and helpful

Reply from Hays Travel - Seaford
Sain was great and found a lovely plase…
Sain was great and found a lovely plase for us to go next year

Reply from Hays Travel - Seaford
Thoroughly recommend
Excellent service from efficient,friendly and patient team at Hays, Seaford. Wouldn't book with anyone else.

Reply from Hays Travel - Seaford
Fantastic service
Lucy was fantastic from start to finish. She understood my, somewhat vague, brief and found exactly what I wanted. She dealt with all be questions quickly and was a pleasure to deal with.

Reply from Hays Travel - Seaford

Reply from Hays Travel - Seaford
Why we use our local travel agent
Stella as always friendly, efficient, knowledgeable and always explains things well and asks us if there are any further questions
Hopefully another great holiday booked with Hays
Wouldn't go anywhere else

Reply from Hays Travel - Seaford
Lucy took this me to look at all the…
Lucy took this me to look at all the suggestions I gave her. She compared everything for me .

Reply from Hays Travel - Seaford
Hayes Travel are brilliant and caring.
Hayes Travel are brilliant. They have handled our large group holiday with professionalism and with a caring attitude. They paid attention to detail superbly.

Reply from Hays Travel - Seaford

Reply from Hays Travel - Seaford

Reply from Hays Travel - Seaford
Jess was very helpful and knowledgeable…
Jess was very helpful and knowledgeable about where we wanted to go and helpful. Eventually we decided on Corfu in mid Sept for a week which we booked with Jet2.

Reply from Hays Travel - Seaford
Although i'm difficult to satisfy
Although i'm difficult to satisfy, with determination the Hays staff located a hotel and location that will keep me happy for ten days

Reply from Hays Travel - Seaford

Reply from Hays Travel - Seaford

Reply from Hays Travel - Seaford
Has to be right for you.
As always ,doesn’t matter how long it takes so long as it’s right for you. Other shops could learn a few things . Seaford hay’s Sussex.

Reply from Hays Travel - Seaford
personal attention very helpfull lucy…
personal attention very helpfull lucy very nice and kind

Reply from Hays Travel - Seaford
Superb service
Superb service. I had tried to book through the web site but found it so difficult to navigate. Jess was so patient with us, and didn’t make us feel rushed at all. She answered all our questions and gave so much advice we ended up booking 2 holidays! She did all the bookings for us. Certainly made our life so much easier and took all the worry away of trying to do it ourselves. Wouldn’t hesitate to use again. Thank you Jess

Reply from Hays Travel - Seaford
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







