Hays Travel - Seaford Reviews 

671
TrustScore 5 out of 5

4.9

9-11 Place lane, BN25 1LA Seaford, GB


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Rated 5 out of 5 stars

This is the first time I have booked with Hays and it won’t be the last hopefully. Lucy was very helpful and booked our accommodation and excursions which was really helpful.

Rated 5 out of 5 stars

My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.

Company replied

Rated 5 out of 5 stars

We always book our flights with Hay's travel in Seaford ,2 or 3 times every year. Asusual ,when we booked last week the serviv=ce was excellent.

Company replied

Rated 5 out of 5 stars

Stella and team at Seaford Hayes travel Are always very helpful.getting me the holiday I required.nothing was too much trouble and would always book with them again She made everything very easy a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 9-11 Place lane, BN25 1LA, Seaford, United Kingdom

  • 01323340582

4.9

Excellent

TrustScore 5 out of 5

671 reviews

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4.9

All reviews

(671)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

Thoroughly recommend

Excellent service from efficient,friendly and patient team at Hays, Seaford. Wouldn't book with anyone else.

June 18, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

Fantastic service

Lucy was fantastic from start to finish. She understood my, somewhat vague, brief and found exactly what I wanted. She dealt with all be questions quickly and was a pleasure to deal with.

June 25, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lucy at Hays Travel Seaford.

Rated 5 out of 5 stars

Why we use our local travel agent

Stella as always friendly, efficient, knowledgeable and always explains things well and asks us if there are any further questions
Hopefully another great holiday booked with Hays
Wouldn't go anywhere else

June 23, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

Hayes Travel are brilliant and caring.

Hayes Travel are brilliant. They have handled our large group holiday with professionalism and with a caring attitude. They paid attention to detail superbly.

June 19, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lucy at Hays Travel Seaford.

Rated 5 out of 5 stars

Everything was handled very…

Everything was handled very professionally

June 12, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lucy at Hays Travel Seaford.

Rated 5 out of 5 stars

Jess was very helpful and knowledgeable…

Jess was very helpful and knowledgeable about where we wanted to go and helpful. Eventually we decided on Corfu in mid Sept for a week which we booked with Jet2.

June 10, 2026
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Reply from Hays Travel - Seaford

Pleasure to book your Corfu trip! We appreciate your kind words. Jess Hays Travel Seaford.

Rated 5 out of 5 stars

Although i'm difficult to satisfy

Although i'm difficult to satisfy, with determination the Hays staff located a hotel and location that will keep me happy for ten days

June 7, 2026
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Reply from Hays Travel - Seaford

Thank you for your review. Pleasure to book your holiday. Jess Hays Travel Seaford.

Rated 5 out of 5 stars

all very good

June 5, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Sian at Hays Travel Seaford.

Rated 5 out of 5 stars

Brilliant service

Sian was very helpful, excellent service

June 5, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Sian at Hays Travel Seaford.

Rated 5 out of 5 stars

Brillant service

Brillant service

May 31, 2026
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Reply from Hays Travel - Seaford

Thank you for your review.Pleasure to book your holiday.Jess Hays Travel Seaford.

Rated 4 out of 5 stars

Has to be right for you.

As always ,doesn’t matter how long it takes so long as it’s right for you. Other shops could learn a few things . Seaford hay’s Sussex.

May 16, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

Superb service

Superb service. I had tried to book through the web site but found it so difficult to navigate. Jess was so patient with us, and didn’t make us feel rushed at all. She answered all our questions and gave so much advice we ended up booking 2 holidays! She did all the bookings for us. Certainly made our life so much easier and took all the worry away of trying to do it ourselves. Wouldn’t hesitate to use again. Thank you Jess

May 8, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Jessica at Hays Travel Seaford.

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