Hays Travel - Seaford Reviews 

671
TrustScore 5 out of 5

4.9

9-11 Place lane, BN25 1LA Seaford, GB


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Rated 5 out of 5 stars

This is the first time I have booked with Hays and it won’t be the last hopefully. Lucy was very helpful and booked our accommodation and excursions which was really helpful.

Rated 5 out of 5 stars

My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.

Company replied

Rated 5 out of 5 stars

We always book our flights with Hay's travel in Seaford ,2 or 3 times every year. Asusual ,when we booked last week the serviv=ce was excellent.

Company replied

Rated 5 out of 5 stars

Stella and team at Seaford Hayes travel Are always very helpful.getting me the holiday I required.nothing was too much trouble and would always book with them again She made everything very easy a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 9-11 Place lane, BN25 1LA, Seaford, United Kingdom

  • 01323340582

4.9

Excellent

TrustScore 5 out of 5

671 reviews

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4.9

All reviews

(671)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly and efficient

Very friendly and efficient. Sian went through everything well even when dealing with a somewhat bizarre question.

May 6, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated and I am pleased you were happy with our service. Many Thanks, Sian & Lucy at Hays Travel Seaford

Rated 5 out of 5 stars

Jessica was very accommodating

Jessica was very accommodating, she made me feel welcome and advised me well wasting no time!

May 6, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks Jessica at Hays Travel Seaford.

Rated 5 out of 5 stars

The staff are always so helpful

The staff are always so helpful especially Stella and Lana, very satisfied with the smooth booking.

May 2, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks Stella & Lana at Hays Travel Seaford.

Rated 5 out of 5 stars

Booking our holiday

It was a pleasure to see Sian who is very knowledgeable & has always been extremely helpful when booking our holidays. It makes the experience so much easier when you see a familiar face.

April 30, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks, Sian at Hays Travel Seaford.

Rated 5 out of 5 stars

Your Seaford branch is 2nd to none…

Your Seaford branch is 2nd to none absolutely fantastic I can’t praise them enough I’m partially sighted and your team are absolutely fantastic we’re always booked through them from now on fabulous

April 28, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks, Sian at Hays Travel Seaford.

Rated 5 out of 5 stars

Because the staff

Because the staff, Stella in particular, are so efficient.

April 21, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks, Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

The travel consultants were very…

The travel consultants were very helpful, patient and cheerful. They did not pretend to know all the answers to my queries but worked quickly and diligently to find them out.

April 26, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks, Lana & Sian at Hays Travel Seaford.

Rated 5 out of 5 stars

Excellence responsive and professional service.

All round excellence. Professional, polite, responsive, caring

April 26, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks, Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

We flew to Canada to see the falls…

We flew to Canada to see the falls after a nine hour flight and two hour taxi ride arrived at our hotel at 2.00 am only to be told there was no booking for us. The hotel reception was very unhelpful so we phoned the Hays help line who where able to sort the mess and two hours later we where at a lovely hotel near the falls. Without this amazing service our holiday would have been ruined instead we had a great holiday. We cannot recommend Hay’s more highly, great service, honesty and great prices.

June 4, 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks, Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

Stella made the booking of our trip…

Stella made the booking of our trip very easy. She obtained a number of different quotes and explained the hotel we chose. She made the whole process easy and kept us informed.

April 22, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks, Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

Stellar contacted me about cruises…

Stellar contacted me about cruises coming on sale for 2027-2028 she knows exactly what cabins we like and she has booked us up for two Caribbean cruises without her I would have missed out thanks again stellar your the best

April 11, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Great professional Staff

Great professional Staff, our short city break was simple to book and I love that Hays Travels gives the option to pay monthly making our trip affordable

April 19, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella & Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Lana is very knowledgeable

Lana is very knowledgeable. She's booked everything we requested

April 18, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Most professional..

Stella was so helpful and patient when I was choosing a new cruise.
The whole experience felt unhurried and questions are answered or she finds the answers

April 9, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Great company- excellent service

Great company- excellent service

April 3, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Jessica at Hays Travel Seaford

Rated 5 out of 5 stars

The staff are always polite and…

The staff are always polite and helpful. They make booking easy and smooth.

March 29, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Sian was so patient and helpful

Sian was so patient and helpful! We popped in for advice and came out with a holiday booked! Great experience from start to finish.

April 5, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. I hope you have a lovely time away with your mum! Many thanks, Sian at Hays Travel Seaford

Rated 5 out of 5 stars

Staff are very helpful

Staff are very helpful

April 4, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Sian at Hays Travel Seaford

Rated 5 out of 5 stars

The travel agent was friendly and…

The travel agent was friendly and helpful. She took her time and ensured that I had the best possible price.

April 2, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lana at Hays Travel Seaford

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