This is the first time I have booked with Hays and it won’t be the last hopefully. Lucy was very helpful and booked our accommodation and excursions which was really helpful.
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My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.
Company replied
We always book our flights with Hay's travel in Seaford ,2 or 3 times every year. Asusual ,when we booked last week the serviv=ce was excellent.
Company replied
Stella and team at Seaford Hayes travel Are always very helpful.getting me the holiday I required.nothing was too much trouble and would always book with them again She made everything very easy a... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9-11 Place lane, BN25 1LA, Seaford, United Kingdom
- 01323340582
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Very friendly and efficient
Very friendly and efficient. Sian went through everything well even when dealing with a somewhat bizarre question.

Reply from Hays Travel - Seaford
Jessica was very accommodating
Jessica was very accommodating, she made me feel welcome and advised me well wasting no time!

Reply from Hays Travel - Seaford
The lady I saw was very patience and…
The lady I saw was very patience and nothing was too much trouble.

Reply from Hays Travel - Seaford
The staff are always so helpful
The staff are always so helpful especially Stella and Lana, very satisfied with the smooth booking.

Reply from Hays Travel - Seaford
Booking our holiday
It was a pleasure to see Sian who is very knowledgeable & has always been extremely helpful when booking our holidays. It makes the experience so much easier when you see a familiar face.

Reply from Hays Travel - Seaford
Your Seaford branch is 2nd to none…
Your Seaford branch is 2nd to none absolutely fantastic I can’t praise them enough I’m partially sighted and your team are absolutely fantastic we’re always booked through them from now on fabulous

Reply from Hays Travel - Seaford

Reply from Hays Travel - Seaford
The travel consultants were very…
The travel consultants were very helpful, patient and cheerful. They did not pretend to know all the answers to my queries but worked quickly and diligently to find them out.

Reply from Hays Travel - Seaford
Excellence responsive and professional service.
All round excellence. Professional, polite, responsive, caring

Reply from Hays Travel - Seaford
We flew to Canada to see the falls…
We flew to Canada to see the falls after a nine hour flight and two hour taxi ride arrived at our hotel at 2.00 am only to be told there was no booking for us. The hotel reception was very unhelpful so we phoned the Hays help line who where able to sort the mess and two hours later we where at a lovely hotel near the falls. Without this amazing service our holiday would have been ruined instead we had a great holiday. We cannot recommend Hay’s more highly, great service, honesty and great prices.

Reply from Hays Travel - Seaford
Stella made the booking of our trip…
Stella made the booking of our trip very easy. She obtained a number of different quotes and explained the hotel we chose. She made the whole process easy and kept us informed.

Reply from Hays Travel - Seaford
Stellar contacted me about cruises…
Stellar contacted me about cruises coming on sale for 2027-2028 she knows exactly what cabins we like and she has booked us up for two Caribbean cruises without her I would have missed out thanks again stellar your the best

Reply from Hays Travel - Seaford
Great professional Staff
Great professional Staff, our short city break was simple to book and I love that Hays Travels gives the option to pay monthly making our trip affordable

Reply from Hays Travel - Seaford
Lana is very knowledgeable
Lana is very knowledgeable. She's booked everything we requested

Reply from Hays Travel - Seaford
Most professional..
Stella was so helpful and patient when I was choosing a new cruise.
The whole experience felt unhurried and questions are answered or she finds the answers

Reply from Hays Travel - Seaford

Reply from Hays Travel - Seaford
The staff are always polite and…
The staff are always polite and helpful. They make booking easy and smooth.

Reply from Hays Travel - Seaford
Sian was so patient and helpful
Sian was so patient and helpful! We popped in for advice and came out with a holiday booked! Great experience from start to finish.

Reply from Hays Travel - Seaford
The travel agent was friendly and…
The travel agent was friendly and helpful. She took her time and ensured that I had the best possible price.

Reply from Hays Travel - Seaford
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