Shelley made the experience of booking my holiday so effortless. Nothing is too much trouble for her and I made a lot of changes but she sorted it all out for me and was so helpful. She works day... See more
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Switch locationPersonal Travel Consultant Shelley Moore, CF104DQ Tonypandy, Wales, GB
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We contacted Shelley and told her what we were looking for. Shelley found the cruise and flights that we wanted and she also looked for the best cabin available for us. Shelley did a great job for us,... See more
Shelley was amazing booking our holiday. We were difficult, due to a large group and needing certain rooms, a hotel that provided for allergies and child friendly. Nothing was too much to organise! We... See more
Well what can I say after already using Shelly Moore to help us find the perfect holiday she has gone and done it again , nothing is to much trouble for this lady she gives you 100 percent of her time... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Shelley Moore, CF104DQ, Tonypandy, Wales, United Kingdom
- 01443533056
4.8
Excellent
45 reviews
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Shelley Moore 100%
My experience with Shelley Moore was absolutely brilliant. She made me so comfortable booking with her and went through everything in detail as this is my first ever cruise. I now cannot wait to go and even looking to book with her for another holiday. I have already recommended Shelley to my friends and will continue to do so.
December 19, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great experience and great price
Great experience, narrowed down the options easily and got us a fantastic price. Before finalising I did some googling but couldn’t get close to the price quoted! Thank you!
December 3, 2025
Reply from Hays Travel - Shelley Moore
Thank you Carys, it was a pleasure to help you and plan this special trip :)
Very helpful and found the whole…
Very helpful and found the whole holiday booking process very easy 😀
October 29, 2025
Very helpful and easy to book with…
Very helpful and easy to book with Shelley Moore
October 13, 2025
Shelley was really helpful in booking…
Shelley was really helpful in booking our trip to Rhodes next year. Very knowledgable about all aspects of the trip and cheaper than anyone else too. I’ll be using Shelley for all my holidays from now on
September 26, 2025
Unprompted review
Fantastic service!
September 19, 2025
Reply from Hays Travel - Shelley Moore
Thank you for your kind words, I look forward to hearing all about your trip :)
Excellent service from Shelly
Excellent service from Shelly, will defo book further holidays with her.
August 28, 2025
Reply from Hays Travel - Shelley Moore
Thank you so much :), Iceland will be the best place to spend a special occasion
Shelley Moore was amazing
Shelley Moore was amazing, so helpful and very patient while I was very indesive. Provided lots of variety to look at.
Will recommend and definitely use again.
Thankyou.
July 9, 2025
Reply from Hays Travel - Shelley Moore
Thank you for your kind words, I can't wait to hear all about the City trip :)
Reply from Hays Travel - Shelley Moore
Thank you, it was a pleasure, I hope your birthday celebrations are full of sun and cocktails with the family.
Shelley is an amazing and very…
Shelley is an amazing and very dedicated lady, she was so friendly and always reachable!
She answered all my text and questions i had. She sent me lots of different options and stay calm even tho i had changed my mind about 5 times!
Very fast working and fantastic knowledge of her job!
Thank you so much Shelley Moore.
June 16, 2025
Reply from Hays Travel - Shelley Moore
Hello thank you so much for your review, it was a pleasure to find you, your holiday.
Top lady Shelly moore
Well what can I say after already using Shelly Moore to help us find the perfect holiday she has gone and done it again , nothing is to much trouble for this lady she gives you 100 percent of her time to assist and guide you .I would highly recommend booking direct through her .
May 27, 2025
Reply from Hays Travel - Shelley Moore
Thank you so much for your kind words, it was my pleasure :)
Holiday expert
Shelley took time to listen to what we wanted & needed in our holiday, us not being the easiest of people to please Shelley was patient & understanding of our needs & tailored them to finding us the holiday. Would definitely use Shelley again.
May 7, 2025
Reply from Hays Travel - Shelley Moore
Thank you for your kind words, it was an absolute pleasure to get you to step out side your comfort zone and try a new adventure
Shelly was really helpful as I changed…
Shelly was really helpful as I changed a few things and added things on and still messaging me on bank holiday Monday until late.
May 6, 2025
Reply from Hays Travel - Shelley Moore
I am so excited for you, this trip is going to be a dream. It was my pleasure to help you
Turkey Holiday
Shelly is very knowledgeable and quickly tailored my holiday to my exact needs. She was very attentive and made sure we had the best possible price for our holiday.
I will be recommending Shelly and Hays travel to all my family and friends.
April 16, 2025
Reply from Hays Travel - Shelley Moore
Thank you for your kind words, it was a pleasure to find your perfect holiday. I can't wait to see the pics and hear all about it.
Made it easier to book a holiday would…
Made it easier to book a holiday would definitely recommend
March 22, 2025
Reply from Hays Travel - Shelley Moore
Thank you for your lovely review. It was a pleasure finding your perfect location.
Shelley was very helpful at finding me…
Shelley was very helpful at finding me the perfect weekend away for my birthday… I would highly recommend.
February 25, 2025
Reply from Hays Travel - Shelley Moore
Thank you so much for your lovely words, I truly hope this is a weekend away you will love...
Very very good service
Very very good service - Shelley helped me decide on a destination so quickly and with everything I wanted.
So glad I reached out and messaged now:)
Would definitely recommend to others and will be back for more bookings soon.
February 26, 2025
Reply from Hays Travel - Shelley Moore
Thank you for your kind words, I thoroughly enjoy helping each customer find the perfect trip to suit them. I look forward to helping you in future :)
Shelley
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