I contacted the Shepton Mallet branch via Facebook. Liam was straight on the case and so helpful and quick to reply an offer options of holidays from my specific choices. He made the booking process... See more
Company replied
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I contacted the Shepton Mallet branch via Facebook. Liam was straight on the case and so helpful and quick to reply an offer options of holidays from my specific choices. He made the booking process... See more
Company replied
Mary always has time and patience with us-she knows after dealing with us for many years (going back to when it was A T Mays!!) exactly the type of holiday we look for-the details we like are flight t... See more
Company replied
Sue made the whole booking experience very pleasant. She worked to ensure that the chosen cruise was suitable in terms of timings, options and cost. Her fantastic product knowledge, patience and sen... See more
Company replied
Staff were very helpful and explained everything perfectly. They book in advance and can do weekly/monthly payments which are very good. Easy experience
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
27 High Street, BA4 5AQ, Shepton Mallet, United Kingdom
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Reply from Hays Travel - Shepton Mallet
Very friendly and helpful staff. Nothing was too much trouble. Would booked through them again with no hesitation.

Reply from Hays Travel - Shepton Mallet

Reply from Hays Travel - Shepton Mallet
Great customer services friendly and efficient

Reply from Hays Travel - Shepton Mallet
Once again Mary helped us find a cruise that suited what we wanted

Reply from Hays Travel - Shepton Mallet

Reply from Hays Travel - Shepton Mallet
We had a problem Getting the rooms we needed for our holiday we rung hays in shepton mallet Louise was very helpfull and we managed to get the holiday and rooms we needed with her help

Reply from Hays Travel - Shepton Mallet
Efficient, friendly and unpressured service. I felt the representative cared about my future holiday and was genuinely happy to meet my particular needs and help in any way.

Reply from Hays Travel - Shepton Mallet
Very good professional service did exactly what I asked for wouldn’t hesitate to use again or to recommend.

Reply from Hays Travel - Shepton Mallet
Mary is so helpful, matched the price I found directly with Jet2, also furthermore she subsequently added more passengers to my booking, as friends decided to join us for the trip.

Reply from Hays Travel - Shepton Mallet
No booking is too small to get the best service at my local Hays Travel Agency. Mary, was friendly efficient and very helpful with my request to book accommodation at an airport hotel prior to our flight. Many thanks.

Reply from Hays Travel - Shepton Mallet
The exact holiday I had been looking for, was found quickly and efficiently. Important details, such as a full seaview room , good flight times and duration of stay,etc... all found perfectly. A quick and professional transaction!

Reply from Hays Travel - Shepton Mallet
Was greeted on entering the travel agent by a young lady who was extremely helpful and knowledgeable regarding my travel plans and foreign currency.She was very courteous and polite,would certainly recommend Hayes Travel in Shepton Mallet.

Reply from Hays Travel - Shepton Mallet
I was given very good advice, based on experience, that helped me make my final decision on cabin selection. Will definately be booking my future holidays here.n

Reply from Hays Travel - Shepton Mallet
We were looked after by MJ when we visited the Shepton Mallet store. We had an idea of where we wanted to go on holiday but weren't completely sure. MJ took time to understand what we were looking for from the holiday and then went through various options, and the pros and cons, of different locations in Croatia. She was also able to empart her own personal knowledge of the country which was really helpful. She was never pushy from a sales perspective and allowed us time to think about it before returning to book the holiday. She explained everything clearly and concisely and when the next steps would happen.

Reply from Hays Travel - Shepton Mallet
Great helpful service wouldn't go any where ales

Reply from Hays Travel - Shepton Mallet
The team at Hays Shepton Mallet couldn’t have been more friendly and helpful. Especially Sue.
I will definitely be booking all future holidays through them.

Reply from Hays Travel - Shepton Mallet
We always receive brilliant service and Mary is so good and very effecient and always knows our usual requests after having booked so many times with Hays Travel ? We have never had any problems with anything in the past and will continue to book with Mary at Hays Travel for as long as we possibly can .

Reply from Hays Travel - Shepton Mallet
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