Amy was extremely efficient and sorted out my holiday within minutes I went back to Hays after a good experience last year when they booked me a cruise to Norway so I knew that I would get an equall... See more
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From start to finish we had a great experience. Even tho it was a busy Saturday, we were attended to quickly. Our consultant Nisha listened to our requirements & was able to offer advice based on he... See more
Company replied
Service with a smile, We were after a Holiday on a budget, couldn't get the hotel we wanted when we wanted, but got a good deal on another resort, for price, So impressed we booked another for 2 m... See more
Company replied
We had such a brilliant experience with Hays Travel Shrewsbury! Nisha and the team were incredibly friendly, professional and welcoming, and their knowledge was extremely impressive. Nothing was too m... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Pride Hill, SY1 1DQ, Shrewsbury, United Kingdom
- 01743816897
4.9
Excellent
774 reviews
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Top class Holiday booking.
We had nothing but ABSOLUTELY TOP CLASS customer service from the staff at Heys Travel,Pride Hill ,Shrewsbury. Excellent service when we were purchasing euros for an upcoming holiday, then we went ahead and booked a cruise for a later date, as the price was to good not to book. Amy was extremely knowledgeable and answered every question we asked with straightforward answers. Amy spent time to look at different options for this holiday, with dates, and offers to suit our requirements. The beauty of booking through a travel agent enables you to get more of a personal touch to the booking, instead of pressing buttons on a computer when booking online. 100% reccomendation to book holidays at this branch of Heys Travel.
June 9, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Judith.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your cruise.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Amy was very helpful in sorting our…
Amy was very helpful in sorting our Caribbean cruise. I told her which islands we wanted to visit and which airports we could fly from. She sorted me three different options and when I found another option by myself which was cheaper she price matched it so I booked it with Hays.
June 5, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Philip.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your cruise!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Excellent service
June 5, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Clare,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip to Majorca!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Jaz was extremely helpful
Jaz was extremely helpful. She answered our enquiries and made our holiday booking easy. So much less stressful than trying to find the information from the internet ourselves.
May 31, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Jennifer.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip to Majorca!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Jaz
Always a pleasure to deal with Hays…
Always a pleasure to deal with Hays travel Shrewsbury. Friendly and professional service.
May 30, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Patricia,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip to Spain!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Jaz
Amy at the Shrewsbury branch was so…
Amy at the Shrewsbury branch was so helpful and knowledgeable. We really appreciated her expertise, but she was also chatty, warm and friendly. Will be back. Thanks again.
May 28, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Kelly.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your upcoming holidays.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Great service
Contacted Hays Travel regarding a late deal that was advertised on a flyer delivered through the letterbox. I was greeted by an extremely polite and knowledgeable member of the team. After a few minutes discussing the options available, we were all booked up and ready to go! Cannot fault the quality of service received.
May 27, 2026
Unprompted review
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Harry,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip to Italy
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Nisha
Polite helpful smiling informative
May 21, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Andrea,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip to Lisbon!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Jaz
fantastic staff and service
May 12, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Kevin.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to use your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Mel
So helpful and took time to price up…
So helpful and took time to price up different river cruise for us and found a lovely suite for us
May 19, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Cheryl.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your river cruise.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Claire
Lovely to sit down face to face & deal…
Lovely to sit down face to face & deal with someone who really knows their stuff. Amy was great, personable & knowledgeable
May 24, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Mary.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip to Krakow.
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
Service with a smile
Service with a smile. Vanessa made us a coffee whilst Jaz assisted us with our cruise booking for this summer. Very helpful showing us the position of the cabins that were available and offered advice on different options. Can’t wait to see the Norwegian fjords!
May 10, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Cath,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your Norwegian Fjords cruise!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Jaz
very helpful and very pleasant
very helpful and very pleasant , and got us sorted on our cruise and hotels in Madrid thank you
May 6, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Celia,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Jaz
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Judith,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip to Norfolk!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Jaz
The staff member (JAZ) we dealt with…
The staff member (JAZ) we dealt with was great, listened to all our requirements and all our extras that we were after
We were asked if we wanted refreshments
All the staff we great, in communication and attentiveness.
May 9, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Simon,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your fantastic Safari & Zanzibar stay, what a fantastic trip to look forward to!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Jaz
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments John.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your trip to Istanbul!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Mel
Amazing as ever
Amazing as ever. Jazz did lots of research for me about the cruise and was happy to help with any questions
May 7, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Joanne.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your cruise!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Jaz
Mel was helpful in finding us the best…
Mel was helpful in finding us the best deal for a family holiday keeping the process simple, we now look forward to our holiday on in July.
May 3, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments John.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Cyprus!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Mel
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Amanda.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Egypt!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Amy
The agent was helpful friendly and…
The agent was helpful friendly and knowledgeable. A very positive experience.
April 23, 2026
Reply from Hays Travel - Shrewsbury Pride Hill
Thank you for your lovely review and kind comments Lynda.
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now that you have booked, I do hope you are looking forward to your holiday to Crete!
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries you may have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in Shrewsbury.
Thanks for booking the Hays Way!
Best Wishes,
Nisha
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