Well another excellent supportive booking by Kelsey. I was disappointed when my first holiday "date " was un available , but kelsey's reassurance that "i'm sure we will ge... See more
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See what reviewers are saying
We,always go to Skelmersdale to see Janette she is wonderful Nothing to much trouble and always,finds us the best flight times and holiday . Wouldn't go anywhere else.
Company replied
I book practically all my holidays through Hays. I find them very helpful and have even priced matched holidays for me. My 1st point of call in the branch is Ann-Marie (Skelnersdale) whether in pe... See more
Company replied
Always used Hays Travel, they are the best. Nothing was too much trouble for them. Searching many flights to get us the right one to accommodate 7 family members. Excellent service and all done with a... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 The Concourse shopping centre, WN8 6LE, Skelmersdale, United Kingdom
- 01695 720117
4.9
Excellent
627 reviews
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Reply from Hays Travel - Skelmersdale
Thank you for your kind words
Reply from Hays Travel - Skelmersdale
Jackie Singleton,
We are so pleased you had a fabulous booking experience. Thank you for your kind review.
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Skelmersdale
MrJohnGriffin,
Thanks for your kind words!
Kind Regards
Hays Travel Hastings
We had a lovely visit to book a…
We had a lovely visit to book a holiday, we booked with Millie and she couldn’t have been more helpful!
April 22, 2026
Reply from Hays Travel - Skelmersdale
Alice,
We're so happy you had a lovely visit and found our team member helpful! Thank you for your kind words.
Kind Regards
Hays Travel Hastings
Great knowledgeable staff
April 21, 2026
Reply from Hays Travel - Skelmersdale
Thank you for your kind words we look forward to seeing you back in branch again soon
Reply from Hays Travel - Skelmersdale
customer Jack fielden,
We are delighted to hear our staff provided such helpful assistance. Thank you for your kind words.
Kind Regards
Hays Travel Hastings
Helpful staff
April 10, 2026
Reply from Hays Travel - Skelmersdale
Thank you for you positive comments we look forward to welcoming you back in store
As I have said on numerous occasions I…
As I have said on numerous occasions I always receive excellent service and that is why I only use Hays Skelmersdale and Janette’s skill and courteous attention
April 11, 2026
Reply from Hays Travel - Skelmersdale
NEIL,
We are so pleased to hear you consistently receive excellent service from our team. Thank you for your wonderful feedback!
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Skelmersdale
Caroline,
We are so pleased to hear we made your booking experience seamless.
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Skelmersdale
Jacqueline Downey,
We are so pleased to hear we could help. Thank you for your kind words!
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Skelmersdale
Thank you for your feed back we are glad that you experience was positive
Fantastic from start to finish
Fantastic from start to finish. Found the perfect deal at a fabulous price. One to tick off my bucket list. Millie was so helpful and friendly. Really went above and beyond. Good job Hays travel!
March 15, 2026
Reply from Hays Travel - Skelmersdale
Tracy Watson,
We are so glad we could help you find the perfect deal and tick something off your bucket list! Thank you for your kind words.
Kind Regards
Hays Travel Hastings
Ann Marie was very helpful
Ann Marie was very helpful, when I asked a question she found the answer. She was friendly and polite and I felt very comfortable with her booking my holiday.
April 1, 2026
Reply from Hays Travel - Skelmersdale
J Campbell,
We're so pleased to hear our team member provided such helpful and friendly service, making you feel comfortable. Thank you!
Kind Regards
Hays Travel Hastings
Millie at hays travel skelmersdale…
Millie at hays travel skelmersdale helped find us our summer holiday, after Rooms becoming unavailable and the cost spiraling she went out of her way to find us our summer holiday for a family of 10 , thank you
March 31, 2026
Reply from Hays Travel - Skelmersdale
geraldine kirby,
We're so glad we could help you find the perfect summer holiday for your family! We appreciate you sharing your wonderful experience.
Kind Regards
Hays Travel Hastings
Alexander grande teguise playa
Another holiday booked with hays travel,just got back from lanzarote Amy got me a great deal to go back same hotel same week next year same price as this year ,but superior room.always get best deals in here amy is great very friendlynothing too much trouble.
March 20, 2026
Reply from Hays Travel - Skelmersdale
robert seddon,
We are so pleased to hear you had another fantastic holiday and that we could secure such a great deal for your return! We appreciate your kind words.
Kind Regards
Hays Travel Hastings
The customer service was excellent
The customer service was excellent, she was very patient and helpful as we didn't quite know what I wanted
March 28, 2026
Reply from Hays Travel - Skelmersdale
Christine Matthews,
We appreciate you taking the time to leave us this wonderful feedback. We are so happy to hear that our team could provide excellent support and patience.
Holiday booked with as always excellent…
Holiday booked with as always excellent help and advice from the staff at Hays.
March 25, 2026
Reply from Hays Travel - Skelmersdale
Lindsay Johnson,
We appreciate you taking the time to leave us such a wonderful review! We're so happy our staff could provide excellent help and advice.
Great friendly and helpful staff
Great staff listened to all my requirements as I am travelling with my grandchildren. Very pleased with the deal I got and all the help I was given made booking the holiday a pleasure
March 15, 2026
Reply from Hays Travel - Skelmersdale
Mrs Susan Halton,
We're so glad to hear that our team listened to your needs for your trip with your grandchildren. We're pleased you were happy with the assistance provided!
Amazing customer service from Anne…
Amazing customer service from Anne Marie thank you
March 22, 2026
Reply from Hays Travel - Skelmersdale
Miss Daley,
We appreciate you taking the time to leave us such a wonderful review! We are so glad to hear you received amazing customer service.
We always book with Hays Travel and…
We always book with Hays Travel and have never had any problems.This time we booked with Millie who was very pleasant and helpful.Millie also helped me to put the booking on my app.
March 19, 2026
Reply from Hays Travel - Skelmersdale
Anthony,
We appreciate you choosing us for your bookings and are so glad to hear that you consistently have positive experiences. We're happy that you found our agent pleasant and helpful.
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