The Hays staff in the Spennymoor branch put themselves out to help you they are respectful and courteous at all times, they explain any issues that you may have. It would be wonderful if all forward f... See more
Company replied
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The Hays staff in the Spennymoor branch put themselves out to help you they are respectful and courteous at all times, they explain any issues that you may have. It would be wonderful if all forward f... See more
Company replied
Yet another excellent service on our booking from Claire, we just gave Claire the holiday details and she found us the exact holiday and dates we wanted.Claire is always brilliant at booking our holid... See more
s Clare is extremely helpful we tend to deal with her most times when booking ( all staff are great ) She doesn’t rush us and explains everything including location of the property so we know exac... See more
Company replied
We never book with anyone else other than Hays at Spennymoor. The staff are amazing,funny,and very helpful with everything. We have enjoyed many hollidays booked by this company. They always look for... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
55 Cheapside, DL16 6QF, Spennymoor, United Kingdom
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Just booked my next holiday Cheryl was brilliant looked for exactly what I wanted an at a brilliant price to lovely customer service thanks for all your help cheryl

Reply from Hays Travel - Spennymoor
always met with a smile and very helpful and experienced with booking my holidays , finding best deals and hotel that suits my needs, keep up the good work ladies

Reply from Hays Travel - Spennymoor
Leah was fabulous, she found the holiday I had seen on an email I received and arranged everything for me. It was with a company she had to ring to get availability & prices.
I booked, then couple of days later a friend asked to go with me, Leah sorted our options & amended the booking for 2 people. Thanks excellent customer service.

Reply from Hays Travel - Spennymoor
What can I say but exceptional service again from Clare and the team at Spennymoor Hays , always 5 ⭐️ service

Reply from Hays Travel - Spennymoor
Brilliant service from Rebecca
Helpful from start to finish
Very happy customers

Reply from Hays Travel - Spennymoor
Rebecca has been amazing in helping us find our perfect holiday

Reply from Hays Travel - Spennymoor
As always it is a pleasure to book my trips with Hays Travel Spennymoor. The Staff are all exceptionally pleasant and professional. They explain clearly on Airport Transfers even to the point of directions on how to exit in the correct direction to ensure that the accommodation venues are reached easily. Thanks again to the Staff at Hays Spennymoor.

Reply from Hays Travel - Spennymoor
She found exactly what I was looking for
She was very very helpfull and I booked a holiday
Thanks very much for your help

Reply from Hays Travel - Spennymoor
The girl at hays was very helpful when I was looking for a holiday . I ended up with a great deal and excellent flight times

Reply from Hays Travel - Spennymoor
Leah was very helpful and answered all our questions nothing was a trouble for her we are very happy with our visits

Reply from Hays Travel - Spennymoor
Helped by knowledgeable staff Cheryl to get the things we wanted and avoid the things we didn't.
Worked within our budget, did not try to push extras.

Reply from Hays Travel - Spennymoor
Excellent friendly service upon entering store ,nothing was a problem listened to what we wanted and booked without any pressure .

Reply from Hays Travel - Spennymoor
Jen was very good at giving us the information we needed to make the decision of what Cruise we wanted.

Reply from Hays Travel - Spennymoor

Reply from Hays Travel - Spennymoor
Booked our second holiday this year with Hays! They always price match from the online price l get which means l don't have the stress of doing it myself. It's so easy to pop into the Spennymoor shop and book with the friendly and helpful staff.

Reply from Hays Travel - Spennymoor
Rebecca and her colleague spent ages pricing up different options until the right option was found for a cruise and pre stay. Very professional and knowledgeable and I felt very confident that the right holiday would be found.

Reply from Hays Travel - Spennymoor
Very friendly staff that go above and beyond to secure the perfect holiday for their customers.

Reply from Hays Travel - Spennymoor
Rebecca went above and beyond to make sure we got our perfect itinerary; we rarely receive service as good as this. She is a star. Thank you Rebecca.

Reply from Hays Travel - Spennymoor
Rebecca is always very helpful. She understands what we like ,as we have dealt with Rebecca since she worked at Thomas Cook in Durham. Wouldn't go anywhere else .

Reply from Hays Travel - Spennymoor
Leah from Spennymoor branch was fantastic so helpful.

Reply from Hays Travel - Spennymoor
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