Friendly staff who don't push you into buying highly reccomendable for booking your next holiday. Hays staff are very helpful at explaining all your holiday bookings and talking you through everything... See more
Company replied
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Friendly staff who don't push you into buying highly reccomendable for booking your next holiday. Hays staff are very helpful at explaining all your holiday bookings and talking you through everything... See more
Company replied
We were srtuggling to find self catering or B&B in Playa Blanca. We asked James for help and he found a fabulous holiday for us. Magic! Thank you for waving your magic wand and finding a great holiday... See more
Company replied
The assistants are extremely helpful in their advices and always aim to please the customer. I have used Hays travel over several years to arrange my holiday bookings and would not consider an alterna... See more
Company replied
I go to the shop knowing exactly what I want, dates, times, airline, location and hotel, and the hays staff will find me the best prices. Once booked, with deposit paid, the ongoing communication is e... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
5 Burlington Centre, FY8 1SB, St Annes, United Kingdom
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Colleagues very good and helpful and had past on the messages to other members of the team so I was t constantly repeating myself
Thanks

Reply from Hays Travel - St Annes
Friendly staff who don't push you into buying highly reccomendable for booking your next holiday. Hays staff are very helpful at explaining all your holiday bookings and talking you through everything.

Reply from Hays Travel - St Annes
We always go to Hays ,has we know the first class service we receive. No pressure, informative, friendly,and polite.

Reply from Hays Travel - St Annes
The assistants are extremely helpful in their advices and always aim to please the customer. I have used Hays travel over several years to arrange my holiday bookings and would not consider an alternative. Well done.

Reply from Hays Travel - St Annes

Reply from Hays Travel - St Annes
We were srtuggling to find self catering or B&B in Playa Blanca. We asked James for help and he found a fabulous holiday for us. Magic! Thank you for waving your magic wand and finding a great holiday for us!🪄🔮🎩✨🪄

Reply from Hays Travel - St Annes
Couldn't fault at all he was very pleasant and 100 per cent helpful well done to you

Reply from Hays Travel - St Annes
Fabulous team. Always happy to help. We always book with Hays Travel in St Anne’s.

Reply from Hays Travel - St Annes
As always a 5 star service by Hays Travel St. Annes. Ryley provided a first class, professional and friendly support to book our first ever cruise.

Reply from Hays Travel - St Annes
Helpful and polite as always. Can't fault the service at all.

Reply from Hays Travel - St Annes
James at the St Annes branch is really helpful and looks at different options, on your holiday choice .
First class customer care.

Reply from Hays Travel - St Annes
Staff helpful happy with the service booked a good deal

Reply from Hays Travel - St Annes
Ryly was very goo d booked with her this year and now nex t year

Reply from Hays Travel - St Annes
Kate was a pleasant and patient young woman and guided us through every part of the process.We were very happy to book with hays and would do so again.

Reply from Hays Travel - St Annes

Reply from Hays Travel - St Annes
They did exactly what I asked for as they always do Riley was very helpful as she always is

Reply from Hays Travel - St Annes
A brilliant team who work together to ensure the customer is fully supported. I mainly deal with Ryley, who is amazing but when she wasn’t in, both James and Kate dealt with my queries and booking and were fantastic. Wouldn’t use anyone else

Reply from Hays Travel - St Annes
Found out what I wanted to know. Kate was great but expensive. I won't be asking her out to dinner any time soon. She'd probably bankrupt me!
Kind regards
Gerry

Reply from Hays Travel - St Annes
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