Our first visit to Hays Travel was a speculative wonder in looking for a last minute break to get away. We were greeted by staff member James. With very little information from us he conjured up some... See more
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Great service as always from Hayes Lytham St Annes. Booked 3 cruises in last few weeks. Very quick to respond to emails or phone calls Would always booked through these. Would highly recommend.... See more
I made an appointment, which was great, I didn’t realise you could do that. I was made to feel very welcome and James listened to what I wanted from my trip and we managed to book the perfect spot.... See more
Company replied
We use the St Annes Branch often usually 3 times per year and the service and attention to detail is excellent On this occasion we were served by a new member of staff in training who was assisted... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Burlington Centre, FY8 1SB, St Annes, United Kingdom
- 01253807748
5.0
Excellent
1K reviews
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Fabulous team
Fabulous team. Always happy to help. We always book with Hays Travel in St Anne’s.
June 26, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! I will make sure to pass this on Ryley :) Kind Regards, Team St Annes
Thanks Hays Travel - and Ryley
As always a 5 star service by Hays Travel St. Annes. Ryley provided a first class, professional and friendly support to book our first ever cruise.
July 2, 2026
Reply from Hays Travel - St Annes
Thank you for your wonderful review! We are so pleased to hear about your positive experience and that we could assist with your first cruise booking. We look forward to helping you again soon. Ryley
James at the St Annes branch is really…
James at the St Annes branch is really helpful and looks at different options, on your holiday choice .
First class customer care.
June 24, 2026
Reply from Hays Travel - St Annes
Thank you so much for you lovely feedback!! Always a pleasure helping book your next holiday. Look forward to seeing you again soon and thanks again!! James
Staff helpful happy with the service…
Staff helpful happy with the service booked a good deal
June 21, 2026
Reply from Hays Travel - St Annes
Thank you for your kind feedback! It was lovely to meet you and book your next holiday! Kind Regards, Ryley
Ryly was very goo d booked with her…
Ryly was very goo d booked with her this year and now nex t year
June 25, 2026
Reply from Hays Travel - St Annes
Thank you for your 5* review! It was so lovely to see you again and book your next trip! Kind Regards, Ryley
Kate was a pleasant and patient young…
Kate was a pleasant and patient young woman and guided us through every part of the process.We were very happy to book with hays and would do so again.
June 23, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! I will make sure to pass this on to Kate :) Kind Regards, Team St Annes
Reply from Hays Travel - St Annes
Thank you so much for the kind feedback! We all enjoy booking your holidays too! Thanks again James
A brilliant team who work together to…
A brilliant team who work together to ensure the customer is fully supported. I mainly deal with Ryley, who is amazing but when she wasn’t in, both James and Kate dealt with my queries and booking and were fantastic. Wouldn’t use anyone else
June 14, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely review! I'm glad we managed to get this one booked for you :) Hope to speak soon! Kind Regards, Ryley
Found out what I wanted to know
Found out what I wanted to know. Kate was great but expensive. I won't be asking her out to dinner any time soon. She'd probably bankrupt me!
Kind regards
Gerry
June 19, 2026
Reply from Hays Travel - St Annes
Thank you so much for leaving a review. I am sorry your travel insurance cost more than expected ! Kind Regards Kate
Mr Elliott at Hays travel went above…
Mr Elliott at Hays travel went above and beyond to secure my holiday . He is a credit to Hays travel and deserves a pay increase for all is hard work.
June 19, 2026
Reply from Hays Travel - St Annes
Thank you for lovely review, It was a pleasure to help you with your holiday and i look forward to helping you with your next vacation James
Friendly helpful staff
I go to the shop knowing exactly what I want, dates, times, airline, location and hotel, and the hays staff will find me the best prices. Once booked, with deposit paid, the ongoing communication is excellent. I will never book a holiday myself, online again. Hays St Annes are great.
June 19, 2026
Reply from Hays Travel - St Annes
Thank you for your 5* review! It was a pleasure to book your holiday :) Kind Regards, Kate
Amazing service by Ryley helped on all…
Amazing service by Ryley helped on all aspects of the holiday would recommend and will definitely use again
June 3, 2026
Reply from Hays Travel - St Annes
We are so happy to hear you had such a positive experience with us. Thank you for your kind words; we appreciate your recommendation!
Thanks Ryley
Excellent
James the Manager was really helpful in booking our cruise. James provided excellent customer service as always and is a credit to Hays Travel.
June 16, 2026
Reply from Hays Travel - St Annes
Thank you so much for taking the time to leave such lovely feedback. It really is my pleasure to help book your holidays and I always look forward to a catch up when doing so! Speak to you very soon and thank you once again, James.
Always use my local Hays Travel
Always use my local Hays Travel. They are very friendly and helpful. Never disappoint.
June 16, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely review! We will make sure to pass your kind words on to Kate! Kind Regards, Team St Annes
Reply from Hays Travel - St Annes
Thank you for your kind words! We will make sure to pass this on to James :) Kind Regards, Team St Annes
Ryley your sales person was really…
Ryley your sales person was really helpful and patience with us during the booking process
June 10, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely feedback! It was lovely to meet you and get you booked :) Kind Regards, Ryley
Reply from Hays Travel - St Annes
Thank you for your lovely feedback! It was lovely to see you again :) Kind Regards, Ryley
Veryul helpful and informative…
Veryul helpful and informative information given regarding our booking .Efficient and friendly assistant
May 30, 2026
Reply from Hays Travel - St Annes
Thank you for taking the time to leave such lovely feedback. Hope to see you again soon. Kate
Known James for a number of years and…
Known James for a number of years and always been very grateful for an excellent service. This time was no exception. Great warm communication,fantastoc knowledge of our chosen trip. Assisted with check in as a last minute booking. Hays travel St Anne's definitely our go to travel agent. Thank you James
June 8, 2026
Reply from Hays Travel - St Annes
Thank you so much for such lovely feedback! It was lovely to see you both again. Fingers crossed we can get that coach sorted too! Thank you once again. James
Ease of information when booking and…
Ease of information when booking and the service of team member
May 31, 2026
Reply from Hays Travel - St Annes
Thank you for your lovely 5* review! We will make sure to pass your kind words on to Ryley :) Kind Regards, Team St Annes
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