Five star treatment Hayley was absolutely brilliant. Such a pleasure to be speaking to someone rather than trying to book a holiday on line. So knowledgeable and so helpful.
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See what reviewers are saying
Very helpful in booking a family holiday of 10, 6 adults and 4 children. 3 rooms in total. Mentioned a Hays travel card which you pre load but doesn't incure any charges and can be used abroad and ge... See more
Company replied
Hayley was given a brief request as to what we were looking for, and she managed our expectations, brought our Xmas city trip to life as she’d been to Prague, recommended excursions, places to visit... See more
Company replied
We made a tentative enquiry on Friday. We were told that a colleague had recently been on board the ship we were considering, however she wasn't in that day but would be tomorrow. We were visiting the... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
71 High Street, PE9 2AW, Stamford, United Kingdom
- 01780666052
4.9
Excellent
464 reviews
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Friendly professional service
Friendly professional service. Recently booked a cruise and was guided through the process and given relevant advice to enable us to make the decisions required. There was one small hitch which was addressed and solved by our advisor. Comforting to know we have a personal contact at hand rather than deal with a big multi national company.
January 30, 2025
Reply from Hays Travel - Stamford
Thank you so much for taking the time to leave a review for us. It was a pleasure to book your cruise for, hope you have the best time, Tracy.
Very helpful
Izzy was very helpful. She understood our needs and quickly sorted the holiday we booked
January 30, 2025
Reply from Hays Travel - Stamford
Hi thank you so much for taking the time to write this lovely review. It was a pleasure to book your holiday for you.
-Izzy :)
VERY PROFESSIONAL
VERY PROFESSIONAL, CLEARLY HAD PERSONAL KNOWLEDGE OF THE PROPOSED HOLIDAY VENUE, TAILORED OUR HOLIDAY TO SUIT OUR PREFERENCES
February 9, 2025
Reply from Hays Travel - Stamford
Always a pleasure to arrange your trips and hope you all have a super time, thank you for the fab review.... Paula
Great service
Friendly, helpful staff member finding us the holiday we were looking for.
We came away smiling, knowing everything was covered to suit our requirements.
February 10, 2025
Reply from Hays Travel - Stamford
Thank you for taking the time to write a lovely review. It was a pleasure helping you plan your amazing trip. We look forward to seeing you in store again soon. Tracy
Pleasant and knowledgeable staff
Pleasant and knowledgeable staff. Easy to sort out my flights and insurance.
February 9, 2025
Reply from Hays Travel - Stamford
Thank you for taking some time to leave us a lovely review, it's a pleasure to be able to help getting your holidays sorted!! :)
Excellent service as usual from Hayes…
Excellent service as usual from Hayes Stamford.
Paula was very efficient & helpful.
February 9, 2025
Reply from Hays Travel - Stamford
Thank you for taking some time to leave us such a positive review!! It's a pleasure to be able to help you with your holiday plans. Rui :)
Charlotte was super helpful and booked…
Charlotte was super helpful and booked the holiday we wanted without any fuss.
Even when there was an issue with our seats she has handled it all for us and taken the stress away - keeping in touch regularly with updated too.
January 25, 2025
Reply from Hays Travel - Stamford
Thank you for taking the time to send a lovely positive review. Have an amazing holiday in Barbados and look forward to seeing you soon. Charlotte :)
Reply from Hays Travel - Stamford
Thankyou taking the time to leave this positive review. Very much appreciated, Paula.
Why have we not used Hays before
Why have we not used Hays before? We knew where we wanted to go and the whole process was so easy and much better than trying to do it yourself at home. Paula was kind, patient and helpful and it was a great experience and we will return to book other adventures.
February 2, 2025
Reply from Hays Travel - Stamford
Thank you so much for your wonderful review. I'm delighted to hear that you had a great experience. It was a pleasure to arrange your holiday for you
- Paula :)
The lady was very knowledgeable about…
The lady was very knowledgeable about the Country we wish to visit.
She met all our requirements and was very helpful.
January 21, 2025
Reply from Hays Travel - Stamford
Thank you for taking the time to write this lovely review. It was a pleasure to book your holiday to Malta for you.
-Paula
Reply from Hays Travel - Stamford
Thank you for taking to the time to leave this review for me. It was a pleasure to book your holiday for you, Paula.
A very helpful sales assistant helped…
A very helpful sales assistant helped me diligently and was polite. Her name was Kaitlin (Stamford store)
January 30, 2025
Reply from Hays Travel - Stamford
It was my pleasure booking your fantastic holiday to Egypt, David🥰
Tracy at Hays Travel, Stamford
Tracy was so helpful and patient. We had been searching on line for a winter sun holiday for quite some time but couldn’t make a decision. Tracy made sure that all boxes were ticked and was able to answer all our questions. We are now booked and looking forward to a few days in the sun. Thank you so much Tracy. We will definitely return before booking our next adventure.
January 18, 2025
Unprompted review
Reply from Hays Travel - Stamford
Thank you so much for your kind words and taking the time to write a review Tracy. It was lovely to meet you both and a pleasure to plan your winter holiday. I look forward to welcoming you back in store with us again. Tracy 😊
We always receive a great service in…
We always receive a great service in hays Stamford. Unsure where we wanted to go and got perfect advice and options.
January 15, 2025
Reply from Hays Travel - Stamford
Thank you for taking a minute for leaving us a review, It's always a pleasure to help get your holidays sorted!! :)
Rui the travel consultant was very…
Rui the travel consultant was very helpful and made sure we were able to book the right holiday for us.
January 14, 2025
Reply from Hays Travel - Stamford
Thank you for taking a minute to leave us a review, It was a pleasure to help you get booked on your lovely holiday!! - Rui :)
Reply from Hays Travel - Stamford
Thank you for taking a minute for leaving us a review!! :)
Staff very helpful and friendly
January 11, 2025
Reply from Hays Travel - Stamford
Thankyou for your kind review, it was a pleasure to book your amazing holiday, thanks again Paula
Customer service by Tracy Wolfe
January 3, 2025
Reply from Hays Travel - Stamford
Hi Steve, thank you for taking the time to write this lovely review. It was a pleasure to book your holiday to Turkey for you.- Tracy
Reply from Hays Travel - Stamford
Thankyou for taking the time to leave this positive review. It was a pleasure to book your holiday for you, Paula.
Lovely lady called paula helped us book…
Lovely lady called paula helped us book what we wanted we like coming here as they put us right.
December 1, 2024
Reply from Hays Travel - Stamford
Hi Emma, was lovely to meet you both instore and book your holiday , many thanks Paula
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