From our previous experience, Stephanie employed her usual high standards, professionalism and knowledge. She has a very pleasing and friendly personality. She came back to us very quickly with quo... See more
Company replied
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From our previous experience, Stephanie employed her usual high standards, professionalism and knowledge. She has a very pleasing and friendly personality. She came back to us very quickly with quo... See more
Company replied
It’s holiday booking time and that means only one thing, contacting Hays Travel and Steph Barwick. Steph is always helpful with her calm and assuring manner and there is never any pressure or hard... See more
Company replied
We asked Steph the best places to go for a holiday in the sun in mid October. She used her wealth of experience and knowledge and gave us choices. We then gave her a list of criteria and she locate... See more
Company replied
Booked a holiday to Poland with minimal effort as Stephanie Barwick goes above and beyond to make sure everything is done for you and makes sure everything is perfect for you she takes travel experien... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Stephanie Barwick, DE4 3EJ, Buxton, United Kingdom
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Reply from Hays Travel - Stephanie Barwick
This is the second time I have used Stephanie and she is simply brilliant! Within 24 hours of messaging her she had come back to me with several options for my holiday. Communication great and efficient. I have recommended her to friends and will definitely use her again.

Reply from Hays Travel - Stephanie Barwick
Stephanie is really nice and helpful and sorted my holiday out as she has done before will book again with her when I holiday again

Reply from Hays Travel - Stephanie Barwick
I have allways booked my flight ✈️ with hays travel, Stephanie Barwick as allways showed professional customers service thankyou 😊

Reply from Hays Travel - Stephanie Barwick
Stephanie was wonderful answered all my questions, as silly as some where.
Will be booking all my holidays through Stephanie from now on

Reply from Hays Travel - Stephanie Barwick
Always deal with Steph knowledgeable and friendly

Reply from Hays Travel - Stephanie Barwick
This is our first cruise and Stephanie was very friendly, helpful and knowledgeable. Stephanie gave us lots of options, gave us time to think about what works for us and she was always available to ask any questions (and I had a lot :-))

Reply from Hays Travel - Stephanie Barwick
Stephanie as always is professional, listened to what we wanted, researched and came back with a great trip.
She is polite and always willing to go the extra mile.
Thanks Steph

Reply from Hays Travel - Stephanie Barwick
Stephanie was very efficient, she understood quickly what my requirements were and dealt with them well. She suggested different options for the hotel room and listed all the features.
I wouldn’t hesitate to use Stephanie again.

Reply from Hays Travel - Stephanie Barwick
I find a holiday I like - then I ask Steph to look at prices for me, she has a great communication with you on emails, phone calls, messages etc

Reply from Hays Travel - Stephanie Barwick
I recently booked a holiday to Benidorm. Stephanies knowledge about the area was great enable us to make an informed choice about what location we wanted to stay in.

Reply from Hays Travel - Stephanie Barwick
Stephanie was excellant!
Very prompt response. Good offers were given to us. We are very satisfied and will definitely return to book more holidays!

Reply from Hays Travel - Stephanie Barwick
I Have been dealing with Stephanie for some years now and as always I received excellent customer service. She always makes sure that I purchase the correct cover, answering any queries and advising where necessary. No pushy sales, just good old fashioned, trustworthy Customer service. Thank you

Reply from Hays Travel - Stephanie Barwick
Steph was excellent at assisting me with all the queries I had.
Holiday booked where I wanted to go.
Thankyou Steph

Reply from Hays Travel - Stephanie Barwick
Fantastic service from Steph, always polite, friendly and makes the booking experience quick and easy.

Reply from Hays Travel - Stephanie Barwick
Always is great, sorts everything and thinks of little gems that we don’t think of like private transfers.
Stephanie is a great agent.

Reply from Hays Travel - Stephanie Barwick
Steph always a pleasure to help find our holidays at a good price - very efficient and always explains things in detail in an e mail or on the phone xx

Reply from Hays Travel - Stephanie Barwick
Steph gives us a number 1 service every time, never disappoints. Would highly recommend.

Reply from Hays Travel - Stephanie Barwick
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