Hays Travel - Stephanie Barwick Reviews 

398
TrustScore 5 out of 5

4.9

Personal Travel Consultant Stephanie Barwick, DE4 3EJ Buxton, GB


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Rated 5 out of 5 stars

From our previous experience, Stephanie employed her usual high standards, professionalism and knowledge. She has a very pleasing and friendly personality. She came back to us very quickly with quo... See more

Company replied

Rated 5 out of 5 stars

It’s holiday booking time and that means only one thing, contacting Hays Travel and Steph Barwick. Steph is always helpful with her calm and assuring manner and there is never any pressure or hard... See more

Company replied

Rated 5 out of 5 stars

We asked Steph the best places to go for a holiday in the sun in mid October. She used her wealth of experience and knowledge and gave us choices. We then gave her a list of criteria and she locate... See more

Company replied

Rated 5 out of 5 stars

Booked a holiday to Poland with minimal effort as Stephanie Barwick goes above and beyond to make sure everything is done for you and makes sure everything is perfect for you she takes travel experien... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Stephanie Barwick, DE4 3EJ, Buxton, United Kingdom

  • 1629323023

4.9

Excellent

TrustScore 5 out of 5

398 reviews

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4.9

All reviews

(398)

116,812 reviews in the last 12 months

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Rated 5 out of 5 stars

First rate service

First rate service. Dealt with in a very professional manner

August 5, 2025
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you for your kind feedback and your continued support of my small business. Its much appreciated.
Stephanie Barwick at Hays Travel PTC.

Rated 5 out of 5 stars

Wouldn’t go anywhere else now

This is the second time I have used Stephanie and she is simply brilliant! Within 24 hours of messaging her she had come back to me with several options for my holiday. Communication great and efficient. I have recommended her to friends and will definitely use her again.

July 30, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Claire for your kind feedback and continued support of my small business.
It was lovely to chat to get you the exact holiday you wanted and I look forward to hearing about your imminent one very shortly.
Stephanie Barwick at Hays Travel PTC.

Rated 5 out of 5 stars

STEPHANIE IS REALLY NICE AND HELPFUL

Stephanie is really nice and helpful and sorted my holiday out as she has done before will book again with her when I holiday again

July 31, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Jackie, that's really kind of you to say, you are very nice too. Sometimes some people forget I'm a real person with feelings, because they can't see me on the other end of the phone or emails. Its really nice to be appreciated and I Thank you for your continued support of my small business.
Stephanie Barwick at Hays Travel.

Rated 5 out of 5 stars

I have allways booked my flight ✈️ with…

I have allways booked my flight ✈️ with hays travel, Stephanie Barwick as allways showed professional customers service thankyou 😊

July 10, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Michael for your continued support of my small business, its much appreciated.
Stephanie Barwick at Hays Travel.

Rated 5 out of 5 stars

Great

Stephanie was wonderful answered all my questions, as silly as some where.
Will be booking all my holidays through Stephanie from now on

July 22, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Sam, firstly for booking with me and leaving me such lovely feedback, you're very kind. Also Thanks to Charlotte for recommending me to you. Here when you need me.
Stephanie Barwick at Hays Travel PTC.

Rated 5 out of 5 stars

First time cruisers and very happy with the service so far

This is our first cruise and Stephanie was very friendly, helpful and knowledgeable. Stephanie gave us lots of options, gave us time to think about what works for us and she was always available to ask any questions (and I had a lot :-))

July 14, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Sally for booking your cruise with me and for your lovely feedback. I'm sure you'll love it
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

Very efficient !

Very efficient !

July 4, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you, although not as efficient as I like to be.
This is an amazing trip, I really look forward to hearing all about it on your return.
Thank you for booking with me and your continued support of my small business.
Stephanie Barwick at Hays Travel.

Rated 5 out of 5 stars

Stephanie as always is professional

Stephanie as always is professional, listened to what we wanted, researched and came back with a great trip.
She is polite and always willing to go the extra mile.
Thanks Steph

June 23, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Louise for your lovely feedback and continued support of my small business.
Stephanie Barwick at Hays Travel

Rated 5 out of 5 stars
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Nicola for your continued support of my small business, its very much appreciated.
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

Stephanie was very efficient

Stephanie was very efficient, she understood quickly what my requirements were and dealt with them well. She suggested different options for the hotel room and listed all the features.
I wouldn’t hesitate to use Stephanie again.

May 16, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Julie for your lovely feedback. I hope you have a fabulous holiday and I look forward to helping you with more holidays in the future.
Stephanie Barwick at Hays Travel. PTC

Rated 5 out of 5 stars

Fantastic rep

I find a holiday I like - then I ask Steph to look at prices for me, she has a great communication with you on emails, phone calls, messages etc

May 16, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Michelle for your kind feedback and your continued support of my small business. Its very much appreciated.
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

I recently booked a holiday to…Benidorm

I recently booked a holiday to Benidorm. Stephanies knowledge about the area was great enable us to make an informed choice about what location we wanted to stay in.

April 26, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Julie, I'm sure you'll have a fabulous time, the entertainment is amazing, something for everyone and such a short flight to get there. Enjoy.
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

Very satisfied customers!!

Stephanie was excellant!
Very prompt response. Good offers were given to us. We are very satisfied and will definitely return to book more holidays!

April 6, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Mel for your lovely feedback and support of my small business. here to help any time.
Stephanie Barwick at Hays Travel

Rated 5 out of 5 stars

Excellent Customer Service

I Have been dealing with Stephanie for some years now and as always I received excellent customer service. She always makes sure that I purchase the correct cover, answering any queries and advising where necessary. No pushy sales, just good old fashioned, trustworthy Customer service. Thank you

May 11, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Simon for your lovely feedback and your continued support of my small business.
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

Steph was excellent at assisting me…

Steph was excellent at assisting me with all the queries I had.
Holiday booked where I wanted to go.
Thankyou Steph

May 9, 2025
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Reply from Hays Travel - Stephanie Barwick

Hi Mandy, Thank you for your kind feedback and for your continued support of my small business.
Stephanie Barwick at Hays Travel PTC

Rated 5 out of 5 stars

Fantastic service

Fantastic service from Steph, always polite, friendly and makes the booking experience quick and easy.

April 28, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Emma for your kind feedback and continued support of my small business. I hope you have a great time with your friends this summer, its nice to have something to look forward to.
Stephanie Barwick at Hays Travel.

Rated 5 out of 5 stars

Always is great

Always is great, sorts everything and thinks of little gems that we don’t think of like private transfers.
Stephanie is a great agent.

April 24, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Rebecca for your lovely feedback and your continued support of my small business. We both know you could easily book your holidays yourself.
Stephanie Barwick at Hays Travel.

Rated 5 out of 5 stars

Steph always a pleasure to help find…

Steph always a pleasure to help find our holidays at a good price - very efficient and always explains things in detail in an e mail or on the phone xx

April 29, 2025
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Reply from Hays Travel - Stephanie Barwick

Thank you Karen for sparing the time to leave kind feedback and for your continued support of my small business.
Stephanie Barwick at Hays Travel.

Rated 5 out of 5 stars

Steph gives us a number 1 service every…

Steph gives us a number 1 service every time, never disappoints. Would highly recommend.

April 14, 2025
Hays Travel - Stephanie Barwick logo

Reply from Hays Travel - Stephanie Barwick

Thank you Emma for your continued support for my small business and sparing the time to leave me some lovely feedback.
Stephanie Barwick at Hays Travel.

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