Hays Travel - Stephanie Lane Rudd Reviews 

77
TrustScore 5 out of 5

4.8

Personal Travel Consultant Stephanie Lane Rudd, DL16 Spennymoor, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We always use Stephanie Lane-Rudd and have done so over many years. Her experience and knowledge goes before her. We would not use anyone else. Stephanie is a credit to Hays Travel. Always better to l... See more

Rated 5 out of 5 stars

Having booked with Stephanie before at Hays Travel, who found us the perfect holiday, I knew I could trust I would be getting the right holiday at the right value for money price, that was right for m... See more

Rated 5 out of 5 stars

I’ve booked my holidays with Steph over a good few years. Steph is great at sourcing holidays to fit my requirements and budget, giving me a great choice to select from. She always provides an excelle... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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4.8

All reviews

(77)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

Great value for money holidays without the stress

Having booked with Stephanie before at Hays Travel, who found us the perfect holiday, I knew I could trust I would be getting the right holiday at the right value for money price, that was right for myself & wife who's mobility is limited, just a few emails & phone calls was all it took, taking all the stress off my mind, knowing if We had any doubts or questions about anything about the trip, she would have the experience & knowledge to help us. Thanks once again Steph.

July 16, 2026
Rated 5 out of 5 stars

Steph is brilliant at her job

Steph is brilliant at her job, everything is so smooth & she's very knowledgeable & keeps you informed all the way through your booking 😀 👍 would definitely go through Steph each time I want to book a holiday.

June 10, 2026
Rated 5 out of 5 stars

We always use Stephanie Lane-Rudd and…

We always use Stephanie Lane-Rudd and have done so over many years. Her experience and knowledge goes before her. We would not use anyone else. Stephanie is a credit to Hays Travel. Always better to let the person with the knowledge take away the strain from oneself making your life a little easier. Thank you Stephanie we really appreciate your service. 100%

May 16, 2026
Rated 5 out of 5 stars

Regularly use Steph to book

I’ve booked my holidays with Steph over a good few years. Steph is great at sourcing holidays to fit my requirements and budget, giving me a great choice to select from. She always provides an excellent service from start to finish, and I have the security of knowing that should I require any help or support if anything goes wrong I can always contact her. Would highly recommend selecting Steph to get your holidays booked!

January 30, 2026
Rated 5 out of 5 stars

Amazing experience with Steph

Steph was amazing I was booking a holiday trying to please 4 people I explained this to Steph who was very patient and understanding she took note of all the requirements I made and as a result of this all the party is happy and holiday booked

November 23, 2025
Rated 5 out of 5 stars

Steph

Steph, very friendly and very knowledgeable. Nothing was too much trouble.
Would highly recommend Steph.

November 5, 2025
Rated 5 out of 5 stars

Cruise

Steph was very friendly and explained everything, she was very helpful. I had a problem with the deposit. She told me exactly what would happen.

October 3, 2025
Rated 5 out of 5 stars

Steph Lane Hays travel feedback

Steph is extremely knowledgeable when it comes boom holidays, the suggestions that she gives me and my family are amazing. Booking a holiday with her gets you all excited looking forward the the adventure we’re about to endeavor, wether it’s to relax or adrenaline.
Many thanks Steph.

September 3, 2025

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