Hays Travel - Stephanie Lane Rudd Reviews 

78
TrustScore 5 out of 5

4.8

Personal Travel Consultant Stephanie Lane Rudd, DL16 Spennymoor, GB


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Rated 5 out of 5 stars

Steph is always there whenever I need her to find the perfect holiday, I have never been disappointed, honestly she is the best travel agent I have ever used. Highly recommend

Rated 5 out of 5 stars

We always use Stephanie Lane-Rudd and have done so over many years. Her experience and knowledge goes before her. We would not use anyone else. Stephanie is a credit to Hays Travel. Always better to l... See more

Rated 5 out of 5 stars

I’ve booked my holidays with Steph over a good few years. Steph is great at sourcing holidays to fit my requirements and budget, giving me a great choice to select from. She always provides an excelle... See more

Rated 5 out of 5 stars

Steph always finds us exactly what we are looking for at a price we ask her to work around. A very professional service, she always goes above and beyond. We have had some amazing holidays booking thr... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

78 reviews

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4.8

All reviews

(78)

119,953 reviews in the last 12 months

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Rated 5 out of 5 stars

Above and beyond!

Steph always finds us exactly what we are looking for at a price we ask her to work around. A very professional service, she always goes above and beyond. We have had some amazing holidays booking through her and will undoubtedly have many more!

May 1, 2025
Rated 5 out of 5 stars

Steph was amazing

Steph was amazing, she listened to what we were looking for and found us a great deal. She is always available to answer any questions we had, and we will definitely use her again.

April 18, 2025
Rated 5 out of 5 stars

Steph is the best travel agent ever!!!

Steph has booked all my holidays for the last 6 years. She always helps us get exactly what we want at a great price.
We always get excellent advice from Steph and she keeps us well upto date with whats happening with our booking.

April 7, 2025
Rated 5 out of 5 stars

Steph was really helpful

Steph was really helpful. She explained things throughly to me. I have never visited NYC before so we unsure on how to book all our trips whilst we are there, Steph is helping with all of this too. Would definitely recommend

March 9, 2025
Rated 5 out of 5 stars

Booking for 2025

Travel rep (Steph) was very helpful and able to go through packages and deals with us.
Hays were able to give us a deal we were happy with too.
Not the first time we have used Hays to book.

November 26, 2024
Hays Travel - Stephanie Lane Rudd logo

Reply from Hays Travel - Stephanie Lane Rudd

Thanks Fiona lovely to hear your comments and feedback.

Rated 5 out of 5 stars

Fabulous 5 star service

Stephanie was great, provided me with quotes really quickly. Helped me decide what was best for my family. Booking was so easy. Have recommended Steph to our friends who are also intending to book with Steph too.

September 9, 2024
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Reply from Hays Travel - Stephanie Lane Rudd

Hope you have a lovely cruise.

Rated 5 out of 5 stars

Steph

Steph , was superb , very helpful and extremely knowledgeable. It was a pleasure to took book our holiday with her.

Thanks Again Steph

George and Sarah

July 6, 2024
Hays Travel - Stephanie Lane Rudd logo

Reply from Hays Travel - Stephanie Lane Rudd

Thank you so much.

Rated 5 out of 5 stars

Excellent service very helpful and…

Excellent service very helpful and professional willing to help me along my holiday journey
Was feeling a bit nervous about solo cruise Stephanie advised me about all my worries now I'm raring to go
Thank you Stephanie / Hayes Travel xx

June 27, 2024
Hays Travel - Stephanie Lane Rudd logo

Reply from Hays Travel - Stephanie Lane Rudd

That's what I like to hear, go Linda Happy Cruise Holiday!

Rated 5 out of 5 stars

Steph has been absolutely amazing

Steph has been absolutely amazing, after the original holiday we wanted shot up in price, we contacted Steph in a bit of a panic with just over 2 weeks before our intended departure date for her help in locating a last minute holiday for us, 2 separate families. Steph quickly informed us that the holiday we originally wanted would not be suitable as there was not enough seats on the plane. Steph then found several other holidays that met our needs for us to review and chose from. Once we had chosen Steph booked the holiday checked us in and sorted our seats both there and back. Steph has also been on hand to answer any follow up questions! Can not recommend enough

May 15, 2024
Hays Travel - Stephanie Lane Rudd logo

Reply from Hays Travel - Stephanie Lane Rudd

Thanks Leanne for your kind comments, my pleasure.

Rated 5 out of 5 stars

Stephanie @ Hays Teavel great help.

I have used Hays Teavel quite a few times. Stephanie was good in supplying competitive quotes. What she also provides is a wealth of knowledge of most of the destination we have travelled to which is great to get first had experience and feedback.
Will continue to use. Fully recommend.

April 16, 2024
Rated 5 out of 5 stars

We love Steph :)

We love booking holidays with Steph. We've had help from Steph for the last 8 years and she has hit the nail on the head with every single holiday, finding us the perfect family break every time! I recommend her to everyone :)

March 8, 2024
Rated 5 out of 5 stars

Excellent customer service by Stephanie…

Excellent customer service by Stephanie Lane Rudd. Have used this lady for many many years and the service is exactly as it should be FIRST CLASS. Hays Travel offers a wide selection of holidays and is a Reputable Company to deal with. Would not use anyone els as my husband and myself feel reassured when booking our holidays with them.

January 30, 2024

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